Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

is it ok to delete Soft Grid folder?


  • Please log in to reply

#1
Russ3

Russ3

    Member

  • Member
  • PipPip
  • 12 posts
Running out of disc space on my C: drive and the biggest file (1GB) is the following:
C:\Documents and Settings\All Users\Documents\SoftGrid Client\sftfs.fsd

An internet search tells me that this "SoftGrid Client" folder is related to Microsoft Application Virtualization Client. Though I am running Windows XP Professional (32-bit), this is a Home PC that is not on a network so I am not sure what this might be used for?

Is it ok to delete that sftfs.fsd file and/or that entire "SoftGrid Client" folder? Do I also need to uninstall Microsoft Virtualization Client in order to make sure this file is not created again? How can I do that? (neither Microsoft Virtualization Client or SoftGrid are listed under add/remove programs)

Thanks!
  • 0

Advertisements


#2
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Rename the folder then reboot. If all is well delete it.
  • 0

#3
Russ3

Russ3

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Thanks. When trying to rename the file I get an "Access is denied" message. I assume I would get the same if I tried to delete the folder or any of the files in it.

Also, I should note that the "date modified" timestamp for the folder and many of the files it contains is always the last time I booted the computer. So it must be doing something on startup, though I'm not convinced it is something I need. And since my computer seems to start really slow, maybe this is related.

"Soft Grid" is apparently related to Microsoft Application Visualization Client which I do see in my Program Files folder but does not show up in the Control Panel add/remove programs display.

I guess my main question is whether there is any reason I would need the Microsoft Visualization Client if I am just running a Home PC without any network connections other than just basic Comcast internet service and whether it would be ok to remove/uninstall/delete it.

The second question would be how to do this since it is not in add/remove programs. I did find the website below which has instructions on how to remove Soft Grid client manually. Would this be worth trying?

http://winadmins.tistory.com/12

Thanks!
  • 0

#4
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
See if there is anything in msconfig, Startup or Services tab for Microsoft Visualization Client. If so, try disabling it.

Here is a generic method to use to see what startup programs/services are impacting your computer performance.

How does it behave if you boot to Safe Mode with Networking? If better then something is starting at boot that is causing the problem.

Advanced startup options - XP
Advanced startup options - Vista
Advanced startup options - Windows 7

Use msconfig to determine what is causing the problem

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.
  • 0

#5
Russ3

Russ3

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts

See if there is anything in msconfig, Startup or Services tab for Microsoft Visualization Client. If so, try disabling it.

The "Services" tab had entries for both "Application Virtualization Client" and "Application Virtualization Service Agent", however, when unchecking those boxes and then clicking "Apply", I get an access denied message, same as when I tried to rename the softgrid file as you orginally suggested. This is despite being logged in as administrator. Any idea what is going on?
  • 0

#6
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Go back and check msconfig service tab again, see if the change was made even though you got the error. That sometimes happens to me. If they are still enabled then you can try taking ownership of the folder.

See here: How to take ownership of a file or a folder in Windows XP

See if you can disable them in msconfig now. If yes then you should be okay. If no then you will have to try searching the registry using regedit, for: Application Virtualization. Then right click on each found and change the permissions so you have full control, then try again.
  • 0

#7
Russ3

Russ3

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Thanks Ztruker. I will try this.

It seems that not all replies to this thread are showing up. I received emails saying that nancyblkburn8 and melissasoua3 had replied to this thread but when I click on the link in the email which brings me to this thread, I don't see their replies.
  • 0

#8
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts
Sorry, they were spam and were removed.
  • 0

#9
jthare76

jthare76

    New Member

  • Member
  • Pip
  • 1 posts
FYI,

Here is an answer in editing your registry for the Softgrid cache:

http://windowsitpro....#comment-164381
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP