Any and all help will be appreciated. I'm lost. Thank you.

java update virus
Started by
BarkingDog
, Oct 22 2012 09:20 AM
#1
Posted 22 October 2012 - 09:20 AM

Any and all help will be appreciated. I'm lost. Thank you.
#2
Posted 28 October 2012 - 05:12 PM

Hello BarkingDog,
You would not be aware, but there are many java scripts downloaded into your Internet temp files from webpages that are often mistakenly picked up by security software. From what I read so far, my best guess is there was an maybe incorrect shutdown in the middle of a legit Windows update. But only a guess. And yes, a chance something malicious perhaps acted, and in doing so took out your mouse/keyboard. Are you logging in here from a different computer? Let's take a look at the problem one.
Right off see if you can access Safe Mode, where the malware is less active. At startup tap the F8 key about once per half-second, then select Safe Mode with Networking from the menu that will appear. Let me know if that gains you keyboard etc. access, before we continue here please.
You would not be aware, but there are many java scripts downloaded into your Internet temp files from webpages that are often mistakenly picked up by security software. From what I read so far, my best guess is there was an maybe incorrect shutdown in the middle of a legit Windows update. But only a guess. And yes, a chance something malicious perhaps acted, and in doing so took out your mouse/keyboard. Are you logging in here from a different computer? Let's take a look at the problem one.
Right off see if you can access Safe Mode, where the malware is less active. At startup tap the F8 key about once per half-second, then select Safe Mode with Networking from the menu that will appear. Let me know if that gains you keyboard etc. access, before we continue here please.
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