I hope you can help me please. When browsing the internet I am randomly redirected to a global visitor survey site. When viewing webpages there are random words that are hyperlinked to advertising sites eg. school, thai restaurant menus - they have a double red line under them. Can you tell me what I need to do to resolve the problem please? I hvae run the OTL thing you recommended and this is what it read in the Notepad:
OTL logfile created on: 24/10/2012 9:23:15 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\tmorris\Downloads
Enterprise Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000c09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy
2.96 Gb Total Physical Memory | 1.46 Gb Available Physical Memory | 49.33% Memory free
5.93 Gb Paging File | 4.02 Gb Available in Paging File | 67.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148.91 Gb Total Space | 47.32 Gb Free Space | 31.78% Space Free | Partition Type: NTFS
Computer Name: BTNAU-DT-01 | User Name: tmorris | NOT logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2012/10/24 09:22:57 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\tmorris\Downloads\OTL.exe
PRC - [2012/08/27 22:32:54 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
PRC - [2012/08/21 20:12:26 | 004,282,728 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/08/21 20:12:25 | 000,044,808 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/08/21 04:37:58 | 000,271,360 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\conhost.exe
PRC - [2012/08/17 09:54:49 | 000,307,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/08/10 00:12:18 | 000,055,184 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exe
PRC - [2012/07/28 07:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/07/03 10:04:58 | 000,507,312 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Common Files\Java\Java Update\jucheck.exe
PRC - [2012/06/26 22:36:58 | 001,629,280 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Device Center\ipoint.exe
PRC - [2012/06/26 22:36:58 | 001,109,072 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Device Center\itype.exe
PRC - [2012/06/15 02:20:22 | 000,109,064 | ---- | M] (Wajam) -- C:\Program Files\Wajam\Updater\WajamUpdater.exe
PRC - [2012/02/17 11:37:46 | 015,963,936 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
PRC - [2011/10/27 13:50:31 | 000,108,456 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
PRC - [2011/10/27 13:50:30 | 000,115,624 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2011/10/27 13:50:28 | 001,897,960 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
PRC - [2011/10/27 13:50:28 | 001,471,904 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
PRC - [2011/10/27 13:50:26 | 001,846,592 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
PRC - [2011/08/04 00:23:54 | 000,828,944 | ---- | M] (GlavSoft LLC.) -- C:\Program Files\TightVNC\tvnserver.exe
PRC - [2011/06/30 04:19:52 | 000,117,392 | ---- | M] (SAP AG) -- C:\Program Files\SAP\SapSetup\setup\Updater\NwSapSetupUserNotificationTool.exe
PRC - [2011/06/30 04:19:42 | 000,131,736 | ---- | M] (SAP AG) -- C:\Program Files\SAP\SapSetup\setup\Updater\NwSapAutoWorkstationUpdateService.exe
PRC - [2011/06/16 02:55:32 | 000,206,848 | ---- | M] (iTOK LLC) -- C:\Program Files\iTOK\Customer\CustomerClient.exe
PRC - [2011/03/14 11:22:06 | 002,125,472 | ---- | M] (Audible, Inc.) -- C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
PRC - [2011/02/25 16:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2010/11/20 23:17:47 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2010/10/27 19:17:52 | 000,207,424 | ---- | M] (ArcSoft Inc.) -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
PRC - [2010/08/25 11:27:44 | 000,309,824 | ---- | M] (ArcSoft Inc.) -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
PRC - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
PRC - [2008/06/02 17:07:56 | 000,258,048 | ---- | M] (ArcSoft, Inc.) -- C:\Program Files\ArcSoft\TotalMedia 3.5\TMMonitor.exe
========== Modules (No Company Name) ==========
MOD - [2012/08/23 14:23:11 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\9b2f17fb61b7197f2a04108f5d1a1cc6\System.Management.ni.dll
MOD - [2012/06/28 07:35:19 | 000,603,648 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\aswOtl.dll
MOD - [2012/06/14 04:27:41 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\761fd1afc17f11bf6d49c3a7d16465ca\System.Web.Services.ni.dll
MOD - [2012/06/14 04:27:39 | 011,833,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\a501b7960f6c6e2e39162b83f3303aaa\System.Web.ni.dll
MOD - [2012/06/14 04:27:14 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll
MOD - [2012/06/14 04:27:08 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll
MOD - [2012/05/12 04:27:55 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll
MOD - [2012/05/12 04:27:51 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cfa9c506bfb9254c89dace7b83bc9f9d\System.Configuration.ni.dll
MOD - [2012/05/12 04:27:50 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/05/12 04:27:43 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2011/09/27 07:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 07:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/06/16 02:55:30 | 000,083,968 | ---- | M] () -- C:\Program Files\iTOK\Customer\MenrvaClient.dll
MOD - [2011/06/16 02:55:28 | 000,093,696 | ---- | M] () -- C:\Program Files\iTOK\Customer\pixolut.itoknet.ClientLibs.dll
MOD - [2011/06/16 02:55:28 | 000,045,568 | ---- | M] () -- C:\Program Files\iTOK\Customer\CustomerClientWS.dll
MOD - [2011/03/17 00:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/12/21 01:15:30 | 001,041,248 | ---- | M] () -- C:\Program Files\Microsoft Office\Office14\ADDINS\UmOutlookAddin.dll
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2009/07/14 12:15:45 | 000,364,544 | ---- | M] () -- C:\Windows\System32\msjetoledb40.dll
MOD - [2007/04/19 09:39:08 | 000,436,992 | ---- | M] () -- C:\Program Files\ArcSoft\TotalMedia 3.5\FPXLIB.DLL
MOD - [2007/04/19 09:33:00 | 000,035,584 | ---- | M] () -- C:\Program Files\ArcSoft\TotalMedia 3.5\uPiApi.dll
MOD - [2007/04/19 09:29:42 | 000,273,216 | ---- | M] () -- C:\Program Files\ArcSoft\TotalMedia 3.5\magengin.dll
MOD - [2007/04/19 09:29:38 | 000,187,136 | ---- | M] () -- C:\Program Files\ArcSoft\TotalMedia 3.5\kgl.dll
========== Services (SafeList) ==========
SRV - File not found [Disabled | Unknown] -- C:\Program Files\AVAST Software\Avast\afwServ.exe -- (avast! Firewall)
SRV - [2012/10/09 13:20:56 | 000,250,808 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/08/21 20:12:25 | 000,044,808 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2012/07/28 07:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/06/15 02:20:22 | 000,109,064 | ---- | M] (Wajam) [Auto | Running] -- C:\Program Files\Wajam\Updater\WajamUpdater.exe -- (WajamUpdater)
SRV - [2011/10/28 03:00:36 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2011/10/27 16:49:19 | 000,161,144 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist Express Customer\330\g2ax_service.exe -- (GoToAssist Express Customer)
SRV - [2011/10/27 13:50:31 | 000,108,456 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)
SRV - [2011/10/27 13:50:31 | 000,108,456 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)
SRV - [2011/10/27 13:50:28 | 001,897,960 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe -- (SmcService)
SRV - [2011/10/27 13:50:28 | 000,357,808 | ---- | M] (Symantec Corporation) [Disabled | Stopped] -- C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE -- (SNAC)
SRV - [2011/10/27 13:50:26 | 001,846,592 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2011/09/17 15:19:26 | 000,701,288 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Users\tmorris\AppData\Local\Temp\7zS2241\hpslpsvc32.dll -- (HPSLPSVC)
SRV - [2011/08/04 00:23:54 | 000,828,944 | ---- | M] (GlavSoft LLC.) [Auto | Running] -- C:\Program Files\TightVNC\tvnserver.exe -- (tvnserver)
SRV - [2011/06/30 04:19:42 | 000,131,736 | ---- | M] (SAP AG) [Auto | Running] -- C:\Program Files\SAP\SapSetup\setup\Updater\NwSapAutoWorkstationUpdateService.exe -- (NWSAPAutoWorkstationUpdateSvc)
SRV - [2011/06/12 11:15:00 | 031,125,880 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Office\Office14\GROOVE.EXE -- (Microsoft SharePoint Workspace Audit Service)
SRV - [2011/02/07 18:40:08 | 003,093,944 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_3.EXE -- (LiveUpdate)
SRV - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [Auto | Running] -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2009/07/14 12:16:15 | 000,016,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\StorSvc.dll -- (StorSvc)
SRV - [2009/07/14 12:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/14 12:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)
SRV - [2009/07/14 12:15:41 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
========== Driver Services (SafeList) ==========
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\rdvgkmd.sys -- (VGPU)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\tsusbhub.sys -- (tsusbhub)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\synth3dvsc.sys -- (Synth3dVsc)
DRV - [2012/08/21 20:13:15 | 000,729,752 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2012/08/21 20:13:15 | 000,355,632 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2012/08/21 20:13:15 | 000,054,232 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2012/08/21 20:13:14 | 000,058,680 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2012/08/21 20:13:14 | 000,044,784 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr2.sys -- (aswRdr)
DRV - [2012/08/21 20:13:14 | 000,018,544 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswKbd.sys -- (aswKbd)
DRV - [2012/08/21 20:13:13 | 000,021,256 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2012/06/24 23:24:46 | 000,046,432 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\dc3d.sys -- (dc3d)
DRV - [2011/11/04 08:41:59 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Definitions\VirusDefs\20111103.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/11/04 08:41:59 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Definitions\VirusDefs\20111103.002\NAVENG.SYS -- (NAVENG)
DRV - [2011/10/27 14:00:18 | 000,167,936 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\wpshelper.sys -- (WpsHelper)
DRV - [2011/10/27 13:59:54 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/10/27 13:59:54 | 000,105,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/10/27 13:52:31 | 000,126,584 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2011/10/27 13:50:35 | 000,043,936 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\WPSDRVnt.sys -- (WPS)
DRV - [2011/10/27 13:50:32 | 000,321,016 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\srtspl.sys -- (SRTSPL)
DRV - [2011/10/27 13:50:32 | 000,287,352 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\System32\drivers\srtsp.sys -- (SRTSP)
DRV - [2011/10/27 13:50:32 | 000,043,768 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\srtspx.sys -- (SRTSPX)
DRV - [2011/10/27 13:50:29 | 000,099,744 | ---- | M] (Symantec Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\System32\drivers\SysPlant.sys -- (SysPlant)
DRV - [2011/10/27 13:50:29 | 000,043,936 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\Teefer3.sys -- (Teefer3)
DRV - [2011/10/27 13:50:20 | 000,421,424 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2011/10/27 13:50:20 | 000,188,080 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\symtdi.sys -- (SYMTDI)
DRV - [2011/10/27 13:50:20 | 000,026,416 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\symredrv.sys -- (SYMREDRV)
DRV - [2011/08/02 17:38:44 | 000,018,432 | ---- | M] (Apple Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\netaapl.sys -- (Netaapl)
DRV - [2010/11/20 23:30:15 | 000,175,360 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmbus.sys -- (vmbus)
DRV - [2010/11/20 23:30:15 | 000,040,704 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmstorfl.sys -- (storflt)
DRV - [2010/11/20 23:30:15 | 000,028,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
DRV - [2010/11/20 21:24:41 | 000,052,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV - [2010/11/20 21:21:14 | 000,015,872 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV - [2010/11/20 20:59:44 | 000,035,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\winusb.sys -- (WinUsb)
DRV - [2010/11/20 20:14:45 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)
DRV - [2010/11/20 20:14:41 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
DRV - [2009/09/10 15:31:48 | 000,102,912 | ---- | M] (Huawei Technologies Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ewusbmdm.sys -- (hwdatacard)
DRV - [2009/09/04 15:12:40 | 000,180,736 | ---- | M] (Huawei Technologies Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ewusbnet.sys -- (ewusbnet)
DRV - [2009/08/13 16:31:08 | 000,783,744 | ---- | M] (DiBcom SA) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mod7700.sys -- (mod7700)
DRV - [2009/07/14 09:02:52 | 000,164,864 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\e1k6032.sys -- (e1kexpress)
DRV - [2007/07/11 02:06:22 | 000,013,824 | ---- | M] (DiBcom S.A.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\modrc.sys -- (MODRC)
DRV - [2006/11/10 15:05:00 | 000,018,688 | ---- | M] (Arcsoft, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\afc.sys -- (Afc)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com.au/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://ninemsn.com.au/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-au
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 42 13 E2 74 A1 9F CC 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylo...00000242ba56342
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...1I7ADFA_enAU457
IE - HKCU\..\SearchScopes\{D1FE0C62-318D-4461-9A33-8E5C25AA4868}: "URL" = http://websearch.ask...0D-CE14AA32898E
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
========== FireFox ==========
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.7.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.7.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.1: C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.2: E:\VLC\npvlc.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@citrixonline.com/appdetectorplugin: C:\Users\tmorris\AppData\Local\Citrix\Plugins\79\npappdetector.dll (Citrix Online)
O1 HOSTS File: ([2009/06/11 08:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Wajam) - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll (Wajam)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (Yontoo) - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo\YontooIEClient.dll (Yontoo LLC)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe (ArcSoft Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [BCSSync] C:\Program Files\Microsoft Office\Office14\BCSSync.exe (Microsoft Corporation)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [HelpDesk] C:\Program Files\iTOK\Customer\CustomerClient.exe (iTOK LLC)
O4 - HKLM..\Run: [IntelliPoint] c:\Program Files\Microsoft Device Center\ipoint.exe (Microsoft Corporation)
O4 - HKLM..\Run: [IntelliType Pro] c:\Program Files\Microsoft Device Center\itype.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SAP_WUS_UNT] C:\Program Files\SAP\SAPsetup\Setup\Updater\NwSapSetupUserNotificationTool.exe (SAP AG)
O4 - HKLM..\Run: [tvncontrol] C:\Program Files\TightVNC\tvnserver.exe (GlavSoft LLC.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SoftwareSASGeneration = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = esa.local
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{870A12AC-224E-488F-A632-FBD4F460A17F}: DhcpNameServer = 10.143.147.147 10.143.147.148
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CE88FE45-BC8C-40DC-BF5C-23CC4EC07B7A}: DhcpNameServer = 192.168.1.1 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EAEDC8B1-8337-4930-954A-6AAF62659612}: DhcpNameServer = 10.4.81.103 10.4.182.20
O18 - Protocol\Handler\saphtmlp {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\Program Files\SAP\FrontEnd\SAPgui\SAPHTMLP.DLL (SAP, Walldorf)
O18 - Protocol\Handler\sapr3 {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\Program Files\SAP\FrontEnd\SAPgui\SAPHTMLP.DLL (SAP, Walldorf)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist Express Customer: DllName - (C:\Program Files\Citrix\GoToAssist Express Customer\330\g2ax_winlogon.dll) - C:\Program Files\Citrix\GoToAssist Express Customer\330\g2ax_winlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/11 08:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{bc09aa1f-14fe-11e1-9162-0024e8016bb1}\Shell - "" = AutoRun
O33 - MountPoints2\{bc09aa1f-14fe-11e1-9162-0024e8016bb1}\Shell\AutoRun\command - "" = E:\autorun.exe
O33 - MountPoints2\{cd6a0bce-0b91-11e1-87eb-0024e8016bb1}\Shell - "" = AutoRun
O33 - MountPoints2\{cd6a0bce-0b91-11e1-87eb-0024e8016bb1}\Shell\AutoRun\command - "" = E:\AutoRun.exe
O33 - MountPoints2\{cd6a0bed-0b91-11e1-87eb-0024e8016bb1}\Shell - "" = AutoRun
O33 - MountPoints2\{cd6a0bed-0b91-11e1-87eb-0024e8016bb1}\Shell\AutoRun\command - "" = E:\AutoRun.exe
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\autorun.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
========== Files/Folders - Created Within 30 Days ==========
[2012/10/04 12:56:20 | 000,000,000 | ---D | C] -- C:\Firefox
[2012/10/04 12:45:54 | 000,000,000 | ---D | C] -- C:\ProgramData\Ask
[2012/10/04 12:45:46 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2012/10/04 12:44:48 | 000,000,000 | ---D | C] -- C:\Program Files\Java
========== Files - Modified Within 30 Days ==========
[2012/10/24 09:20:14 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/10/24 08:58:00 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/10/24 08:42:16 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/10/23 12:57:00 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/10/18 23:32:05 | 000,630,928 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/10/18 23:32:05 | 000,111,052 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/10/16 13:15:54 | 000,015,328 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/10/16 13:15:54 | 000,015,328 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/10/16 06:27:31 | 000,000,476 | ---- | M] () -- C:\Windows\tasks\SDMsgUpdate (TE).job
[2012/10/16 06:25:30 | 2387,300,352 | -HS- | M] () -- C:\hiberfil.sys
[2012/10/09 08:43:15 | 000,246,000 | ---- | M] () -- C:\Users\tmorris\Documents\Getting Started with Dropbox.pdf
[2012/09/30 23:28:43 | 000,001,407 | ---- | M] () -- C:\Users\tmorris\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2012/09/24 13:56:57 | 317,836,445 | ---- | M] () -- C:\Windows\MEMORY.DMP
========== Files Created - No Company Name ==========
[2012/10/09 08:43:15 | 000,246,000 | ---- | C] () -- C:\Users\tmorris\Documents\Getting Started with Dropbox.pdf
[2012/02/16 17:40:29 | 000,060,864 | ---- | C] () -- C:\Users\tmorris\g2mdlhlpx.exe
[2011/11/25 13:38:31 | 000,188,380 | -H-- | C] () -- C:\Windows\System32\mlfcache.dat
[2011/11/11 15:15:06 | 000,110,456 | ---- | C] () -- C:\Users\tmorris\g2ax_customer_downloadhelper_win32_x86.exe
[2011/10/28 14:18:32 | 001,064,960 | ---- | C] () -- C:\Windows\System32\h5krnl32.dll
[2011/10/28 14:18:32 | 000,175,616 | ---- | C] () -- C:\Windows\System32\h5menu32.dll
[2011/10/28 14:18:32 | 000,095,744 | ---- | C] () -- C:\Windows\System32\h5rtf32.dll
[2011/10/28 14:18:32 | 000,051,200 | ---- | C] () -- C:\Windows\System32\h5tool32.dll
[2011/10/28 14:18:31 | 000,188,928 | ---- | C] () -- C:\Windows\System32\h5icon32.dll
[2011/10/28 13:38:54 | 000,080,896 | ---- | C] () -- C:\Windows\System32\RDVGHelper.exe
[2011/10/28 13:37:02 | 000,066,048 | ---- | C] () -- C:\Windows\System32\PrintBrmUi.exe
[2011/10/27 13:06:49 | 000,002,412 | RHS- | C] () -- C:\ProgramData\ntuser.pol
========== ZeroAccess Check ==========
[2012/02/15 22:04:03 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 15:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/14 12:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
========== LOP Check ==========
[2012/07/22 12:34:10 | 000,000,000 | ---D | M] -- C:\Users\tmorris\AppData\Roaming\Babylon
[2012/02/13 17:15:36 | 000,000,000 | ---D | M] -- C:\Users\tmorris\AppData\Roaming\Dropbox
[2012/03/24 13:08:19 | 000,000,000 | ---D | M] -- C:\Users\tmorris\AppData\Roaming\SmartDraw
[2011/11/14 11:57:05 | 000,000,000 | ---D | M] -- C:\Users\tmorris\AppData\Roaming\TeamViewer
========== Purity Check ==========
< End of report >
Many thanks in advance if you can help me.
Warm wishes,
Katka