[kittyk]

Ok-I did the whole lot again and it just took me to the exact same point that I got stuck yesterday see post 46 ie I double click usb_prep 8cmd then it tells me to press any key. When I do, the black dialogue bix offers me choices which as yeaterday, i can't copy to show you.
I won't type it all but it starts

0) Change type of USB drive, currently USB stick

1) Change xp set up source path, currently []


2) Change virtual Tempdrive

etc etc

At bottom ,it says enter your choice

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We need to scrub round the prep 8 command as I have discovered that the programme no longer works as advertised

Here a full instructions to use a different programme .. As you already have the OTLPE and Peazip you can ignore the download part for those the only addition is IsoToUsb

Download Peazip to the desktop
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly



Download the following files to the desktop .. Right click the links and select save as...then select desktop

IsoToUsb

OTLPE_standard

Right click OTLPE on your desktop and select Peazip ..Open as archive




Select OTLPE standard



Click Extract, ensure that desktop is selected



Insert the USB stick Then run ISO to USB



Select the ISO file on the desktop, tick bootable . press burn

[Essexboy]

We need to scrub round the prep 8 command as I have discovered that the programme no longer works as advertised

Here a full instructions to use a different programme .. As you already have the OTLPE and Peazip you can ignore the download part for those the only addition is IsoToUsb

Download Peazip to the desktop
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly



Download the following files to the desktop .. Right click the links and select save as...then select desktop

IsoToUsb

OTLPE_standard

Right click OTLPE on your desktop and select Peazip ..Open as archive




Select OTLPE standard



Click Extract, ensure that desktop is selected



Insert the USB stick Then run ISO to USB



Select the ISO file on the desktop, tick bootable . press burn

[kittyk]

I thought I did everything right but it gives an error code and reads can not create a bootable USB disc.
Which bit might I have done wrong?

[Essexboy]

Sorry for the delay I have been looking into this problem

The main cause as far as I can see is an incompatible USB stick

However, to be honest I feel you would be better reinstalling the system as the amount of time we may take to track this down could exceed the time for a repair install

[kittyk]

Maybe I did something wrong? It's entirely possible, (probable) The USB was brand new from the shop. The only thing that is actually important is trying to save my unbacked up photos and videos from the messed up PC

[Essexboy]

OK could you put the USB drive in the computer
Go to windows explorer
Select the USB stick
Right click it and select "Format"
Format it to NTFS if asked

Then run ISO to USB again and burn the ISO file to the USB

[kittyk]

I have tried this several times over the weekend but when I put in the USB drive, a box comes up with different things to do with the stick-which one do I click? I tried all and none give the option of format. Every single thing you ask me to do comes up differently-it is so frustrating-did I miss a step?

[Essexboy]

Did you right click the USB and get this menu ?

[attachment=61744:Untitled.png]

[kittyk]

Nope.
This window opens.

D:/ (Except not forward slash- backwards slash!)
A
Autorun
C
Club application
M
My vaults
R
RunClubSanDisk
RunSanDiskSecureAccess_Win
S
SanDiskSecureAccess

[Essexboy]

I feel at this stage it would be better to cut the losses and go straight for a reformat to factory settings

[kittyk]

I understand why you say that! Won't I lose all my pictures and videos though? That's what I'm trying to salvage-it's crucial.

[Essexboy]

Unfortunately to do that we need to be able to get the Reatogo programme onto either a disc or USB

The other alternative would be to remove the Hard drive from the bad computer and install it as a slave on another computer. Then you will be able to copy it all over

[kittyk]

Have you any idea why I am having so much difficulty? (Apart from me being an idiot, of course!)Every single thing comes up differently.
For example, I posted what came up on my screen last time-what's that about?

[Essexboy]

I am not sure at this stage as right clicking sans disc should give you the format option . I am rummaging around at the moment looking for a solution

[kittyk]

Thank you-you have been so patient-it would be a shame to give up now!