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I cannot install anything!


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#1
JBond

JBond

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Hello

I've recently (as of this week) been unable to install anything I download. The most common error it throws is "Error 5: Access denied. Could not write to temp file blahblah.tmp" or something to that effect. Or it may tell me "Unable to find a volume to extract to. Please verify you have correct permissions" or if the installer is trying to download the files required it'll throw a "Can't connect to the internet" error.

I installed a casino application which didn't appear to cause any issues. I then installed a casino roulette application which upon opening gave me an error along the lines of "Runtime error type 13" and closed. After this happened I could not install anything at all.

There's no internet issues to note. I've ran Microsoft Security Essentials full and quick scan options several times also ran Malwarebytes full and quick scan options several times, most of the time they both show no issues. Sporadically Malwarebytes will have to remove one threat. I've also tried a system restore which hasn't worked. My account is the only account on my computer; it's also an administrator account. I've tried the "run as an admin" option which makes no difference. I have Windows 7 64bit. I've tried an SFC scan twice which hasn't found any integrity issues. I've been trying to open ComboFix to try and remove any potential viruses but like everything else...it moans that it "can't write temporary file. Verify the temp folder is valid" or something similar. I've also tried running Spybot search & destroy which finds some threats but when I try to remove them it never seems to start!

This is driving me crazy! Please, can someone help me resolve this issue?

Thanks

Edited by JBond, 02 November 2012 - 05:32 PM.

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#2
Ztruker

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When you say System Restore didn't work, do you mean System Restore itself didn't woprk or it didn't fix the problem?

Do you have your data backed up?
Do you have a Image Backup?

Give Windows Repair (All In One) from Tweaking.com. a try. - Note: Please use the latest available version.

Windows Repair is an all-in-one repair tool to help fix a large majority of known Windows problems including registry errors and file permissions as well as issues with Internet Explorer, Windows Update, Windows Firewall and more. Malware and installed programs can modify your default settings. With Tweaking.com - Windows Repair you can restore Windows original settings.

Download it ===> here.

Install and then run the program.

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Click on each of the Step tabs and perform the indicated processes if you have not already done the same or similar things. It's important to do these steps so please take the time to do so.

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Click on the Start Repairs tab.

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Click Start. If you did not perform Step 4 to create a registry backup, you will be prompted to do so. I strongly urge you to do it.

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Click the Unselect All button then select just the items shown in the following image unless directed to do otherwise.

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DO NOT check the Restart/Shutdown System When Finished box as you will want to see anything that happens during and at the end of the repair process.

Click the Start button and let the process run to completion. Record error messages if there are any then reboot.
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#3
JBond

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Sorry I should have been clearer, system restore itself worked but did not resolve the issue. I have no way of backing up my data, is it OK to proceed with your suggestion?
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