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Internet link problem


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bondipj

bondipj

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I am having a persistent problem: I lose the internet link in my home, wifi and thru the ethernet cable, on laptop, phone and tablet. I have had no problems for 8 months that I have been living here but it has become frequent in recent weeks.
In all instances, the phone laptop tablet all say that I am connected to my network, with a strong signal. The modem's lights are all one and everything looks normal but I can't access the net.

It seems to happen overnight so when I get up there is no link although it has been happening at other times of the day as well.

If I reboot modem, the connection comes back.

One day last week the phone and tab both lost internet link although icons suggested all was Ok yet the laptop was OK and I carried on working. Eventually the phone and tab re-connected with no intervention from me.

So, that is it. The line coming into the flat is Ok as far as I can tell. I live in Italy and getting help from Telecom Italia is hard but the fact that when the connections are all OK I get an excellent, fast internet service.

My guess, as a complete tech clutz, is that there is something wrong with the modem.

Would that be on the right track?

Regards
Bondipj











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