First of all thank you.
These problems only started once I have replaced the 32-bit copy for a 64-bit copy of Windows 7 Ultimate.
If it helps here goes my machine specifications:
Motherboard: ASUS P5KPL-AM SE G31 775C2D 1333 2xDDRII800 VGA PCI-X BULK
CPU: INTEL PENTIUM DUAL CORE E5300 2,6GHZ 775 FSB800 2MB
Graphic Card: ASUS EN 9800GT 512MB DDR3
Ram Memory: 2x KINGSTON DDR2 2048MB 800MHZ CL6 - KVR800D2N6/2GSince I started this topic, I made another clean install of the OS Windows 7 Ultimate 64-bit.
The problem remains... Here is the new result of WhoCrashed:
System Information (local)
--------------------------------------------------------------------------------
computer name: MATRIX
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Pentium® Dual-Core CPU E5300 @ 2.60GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4294107136 total
VM: 2147352576, free: 1950642176
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Fri 2012.11.09 11:06:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110912-17690-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x61E17)
Bugcheck code: 0xD1 (0xFFFFF8810A326AE0, 0x2, 0x1, 0xFFFFF88001661E17)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 2012.11.08 00:00:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\110812-17066-01.dmp
This was probably caused by the following module: hal.dll (0xFFFFF800028197F7)
Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF800028197F7)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.As requested I attached to the reply the result of the MiniToolBox.
And now here is the text of the Autoruns tool (that I have also attached):
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "MSC" "Microsoft Security Client User Interface" "Microsoft Corporation" "c:\program files\microsoft security client\msseces.exe"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "BingDesktop" "Bing Desktop application" "Microsoft Corp." "c:\program files (x86)\microsoft\bingdesktop\bingdesktop.exe"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files\windows mail\winmail.exe"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files (x86)\windows mail\winmail.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "swg" "GoogleToolbarNotifier" "Google Inc." "c:\program files (x86)\google\googletoolbarnotifier\googletoolbarnotifier.exe"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "EPP" "Microsoft Security Client Shell Extension" "Microsoft Corporation" "c:\program files\microsoft security client\shellext.dll"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" ""
+ "EPP" "Microsoft Security Client Shell Extension" "Microsoft Corporation" "c:\program files\microsoft security client\shellext.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files\windows sidebar\sbdrop.dll"
+ "NvCplDesktopContext" "" "NVIDIA Corporation" "c:\windows\system32\nvshext.dll"
"HKLM\Software\Wow6432Node\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files (x86)\windows sidebar\sbdrop.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "Google Toolbar Helper" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_64.dll"
+ "Windows Live ID Sign-in Helper" "Microsoft® Windows Live ID Login Helper" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\windowslivelogin.dll"
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "Bing Bar Helper" "Bing Client Extensions" "Microsoft Corporation." "c:\program files (x86)\microsoft\bingbar\bingext.dll"
+ "Google Toolbar Helper" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_32.dll"
+ "Windows Live ID Sign-in Helper" "Microsoft® Windows Live ID Login Helper" "Microsoft Corp." "c:\program files (x86)\common files\microsoft shared\windows live\windowslivelogin.dll"
"HKLM\Software\Microsoft\Internet Explorer\Toolbar" "" "" ""
+ "Google Toolbar" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_64.dll"
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar" "" "" ""
+ "Bing" "Bing Client Extensions" "Microsoft Corporation." "c:\program files (x86)\microsoft\bingbar\bingext.dll"
+ "Google Toolbar" "Google Toolbar" "Google Inc." "c:\program files (x86)\google\google toolbar\googletoolbar_32.dll"
"Task Scheduler" "" "" ""
+ "\Adobe Flash Player Updater" "Adobe® Flash® Player Update Service 11.5 r502" "Adobe Systems Incorporated" "c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe"
+ "\GoogleUpdateTaskMachineCore" "Google Installer" "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskMachineUA" "Google Installer" "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe"
+ "\Microsoft\Microsoft Antimalware\Microsoft Antimalware Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\microsoft security client\mpcmdrun.exe"
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs"
+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary" "Windows Media Player Network Sharing Service Configuration Application" "Microsoft Corporation" "c:\program files\windows media player\wmpnscfg.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "AdobeFlashPlayerUpdateSvc" "This service keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes." "Adobe Systems Incorporated" "c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe"
+ "BBSvc" "Keeps Bing Bar up-to-date. Disabling this service might prevent updates and expose your computer to security vulnerabilities or functional flaws in Bing Bar." "Microsoft Corporation." "c:\program files (x86)\microsoft\bingbar\bbsvc.exe"
+ "BingDesktopUpdate" "Bing Desktop Update Service" "Microsoft Corp." "c:\program files (x86)\microsoft\bingdesktop\bingdesktopupdater.exe"
+ "gupdate" "Mantém o software Google actualizado. Se este serviço for desactivado ou interrompido, o software Google não ficará actualizado, o que significa que não será possível corrigir eventuais vulnerabilidades de segurança e as funcionalidades poderão não funcionar. Esta tarefa desinstala-se quando não está a ser utilizada por nenhum software Google." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe"
+ "gupdatem" "Mantém o software Google actualizado. Se este serviço for desactivado ou interrompido, o software Google não ficará actualizado, o que significa que não será possível corrigir eventuais vulnerabilidades de segurança e as funcionalidades poderão não funcionar. Esta tarefa desinstala-se quando não está a ser utilizada por nenhum software Google." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe"
+ "gusvc" "Google Updater keeps your Google software up to date. If Google Updater Service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work." "Google" "c:\program files (x86)\google\common\google updater\googleupdaterservice.exe"
+ "MsMpSvc" "Helps protect users from malware and other potentially unwanted software" "Microsoft Corporation" "c:\program files\microsoft security client\msmpeng.exe"
+ "NisSrv" "Helps guard against intrusion attempts targeting known and newly discovered vulnerabilities in network protocols" "Microsoft Corporation" "c:\program files\microsoft security client\nissrv.exe"
+ "nvsvc" "Provides system and desktop level support to the NVIDIA display driver" "NVIDIA Corporation" "c:\windows\system32\nvvsvc.exe"
+ "nvUpdatusService" "NVIDIA Settings Update Manager service, used to check new updates from NVIDIA server." "NVIDIA Corporation" "c:\program files (x86)\nvidia corporation\nvidia update core\daemonu.exe"
+ "SeaPort" "Enables the detection, download and installation of up-to-date configuration files for Bing Bar. Also provides server communication for the customer experience improvement program. Stopping or disabling this service may prevent you from getting the latest updates for Bing Bar, which may expose your computer to security vulnerabilities or functional flaws in the Bing Bar." "Microsoft Corporation" "c:\program files (x86)\microsoft\bingbar\seaport.exe"
+ "Stereo Service" "Provides system support for NVIDIA Stereoscopic 3D driver" "NVIDIA Corporation" "c:\program files (x86)\nvidia corporation\3d vision\nvscpapisvr.exe"
+ "WinDefend" "Protection against spyware and potentially unwanted software" "Microsoft Corporation" "c:\program files\windows defender\mpsvc.dll"
+ "wlidsvc" "Enables Windows Live ID authentication." "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidsvc.exe"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "adp94xx" "Adaptec Windows SAS/SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adp94xx.sys"
+ "adpahci" "Adaptec Windows SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adpahci.sys"
+ "adpu320" "Adaptec StorPort Ultra320 SCSI Driver (X64)" "Adaptec, Inc." "c:\windows\system32\drivers\adpu320.sys"
+ "aliide" "ALi mini IDE Driver" "Acer Laboratories Inc." "c:\windows\system32\drivers\aliide.sys"
+ "amdsata" "AHCI 1.2 Device Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdsata.sys"
+ "amdsbs" "AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform" "AMD Technologies Inc." "c:\windows\system32\drivers\amdsbs.sys"
+ "amdxata" "Storage Filter Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdxata.sys"
+ "arc" "Adaptec RAID Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arc.sys"
+ "arcsas" "Adaptec SAS RAID WS03 Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arcsas.sys"
+ "b06bdrv" "Broadcom NetXtreme II GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\bxvbda.sys"
+ "b57nd60a" "Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver." "Broadcom Corporation" "c:\windows\system32\drivers\b57nd60a.sys"
+ "BrFiltLo" "Windows ME USB Mass-Storage Bulk-Only Lower Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltlo.sys"
+ "BrFiltUp" "Windows ME USB Mass-Storage Bulk-Only Upper Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltup.sys"
+ "Brserid" "Brotehr Serial I/F Driver (WDM)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserid.sys"
+ "BrSerWdm" "Brother Serial driver (WDM version)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserwdm.sys"
+ "BrUsbMdm" "Brother USB MDM Driver " "Brother Industries Ltd." "c:\windows\system32\drivers\brusbmdm.sys"
+ "BrUsbSer" "Brother USB Serial Driver" "Brother Industries Ltd." "c:\windows\system32\drivers\brusbser.sys"
+ "cmdide" "CMD PCI IDE Bus Driver" "CMD Technology, Inc." "c:\windows\system32\drivers\cmdide.sys"
+ "ebdrv" "Broadcom NetXtreme II 10 GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\evbda.sys"
+ "elxstor" "Storport Miniport Driver for LightPulse HBAs" "Emulex" "c:\windows\system32\drivers\elxstor.sys"
+ "hcw85cir" "Hauppauge WinTV 885 Consumer IR Driver for eHome" "Hauppauge Computer Works, Inc." "c:\windows\system32\drivers\hcw85cir.sys"
+ "HpSAMD" "Smart Array SAS/SATA Controller Media Driver" "Hewlett-Packard Company" "c:\windows\system32\drivers\hpsamd.sys"
+ "iaStorV" "Intel Matrix Storage Manager driver - x64" "Intel Corporation" "c:\windows\system32\drivers\iastorv.sys"
+ "iirsp" "Intel/ICP Raid Storport Driver" "Intel Corp./ICP vortex GmbH" "c:\windows\system32\drivers\iirsp.sys"
+ "LSI_FC" "LSI Fusion-MPT FC Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_fc.sys"
+ "LSI_SAS" "LSI Fusion-MPT SAS Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas.sys"
+ "LSI_SAS2" "LSI SAS Gen2 Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas2.sys"
+ "LSI_SCSI" "LSI Fusion-MPT SCSI Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_scsi.sys"
+ "megasas" "MEGASAS RAID Controller Driver for Windows 7\Server 2008 R2 for x64" "LSI Corporation" "c:\windows\system32\drivers\megasas.sys"
+ "MegaSR" "LSI MegaRAID Software RAID Driver" "LSI Corporation, Inc." "c:\windows\system32\drivers\megasr.sys"
+ "MTsensor" "ATK0110 ACPI Utility" "" "c:\windows\system32\drivers\asacpi.sys"
+ "nfrd960" "IBM ServeRAID Controller Driver" "IBM Corporation" "c:\windows\system32\drivers\nfrd960.sys"
+ "nvlddmkm" "NVIDIA Windows Kernel Mode Driver, Version 306.97 " "NVIDIA Corporation" "c:\windows\system32\drivers\nvlddmkm.sys"
+ "nvraid" "NVIDIA® nForce RAID Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvraid.sys"
+ "nvstor" "NVIDIA® nForce Sata Performance Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvstor.sys"
+ "ql2300" "QLogic Fibre Channel Stor Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql2300.sys"
+ "ql40xx" "QLogic iSCSI Storport Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql40xx.sys"
+ "RTL8167" "Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver " "Realtek " "c:\windows\system32\drivers\rt64win7.sys"
+ "secdrv" "Macrovision SECURITY Driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
+ "Serial" "Brotehr Serial I/F Driver (WDM)" "Brother Industries Ltd." "c:\windows\system32\drivers\serial.sys"
+ "SiSRaid2" "SiS RAID Stor Miniport Driver" "Silicon Integrated Systems Corp." "c:\windows\system32\drivers\sisraid2.sys"
+ "SiSRaid4" "SiS AHCI Stor-Miniport Driver" "Silicon Integrated Systems" "c:\windows\system32\drivers\sisraid4.sys"
+ "stexstor" "Promise SuperTrak EX Series Driver for Windows " "Promise Technology" "c:\windows\system32\drivers\stexstor.sys"
+ "Synth3dVsc" "" "" "File not found: System32\drivers\synth3dvsc.sys"
+ "tsusbhub" "@%SystemRoot%\system32\drivers\tsusbhub.sys,-2" "" "File not found: system32\drivers\tsusbhub.sys"
+ "VGPU" "" "" "File not found: System32\drivers\rdvgkmd.sys"
+ "viaide" "VIA Generic PCI IDE Bus Driver" "VIA Technologies, Inc." "c:\windows\system32\drivers\viaide.sys"
+ "vsmraid" "VIA RAID DRIVER FOR AMD-X86-64" "VIA Technologies Inc.,Ltd" "c:\windows\system32\drivers\vsmraid.sys"
+ "WDC_SAM" "Manages WD external storage products." "Western Digital Technologies" "c:\windows\system32\drivers\wdcsam64.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm"
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\syswow64\l3codeca.acm"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\syswow64\iccvid.dll"
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers" "" "" ""
+ "WLIDCredentialProvider" "Microsoft® Windows Live ID Credential Provider" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidcredprov.dll"
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries" "" "" ""
+ "WindowsLive Local NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll"
+ "WindowsLive NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll"
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64" "" "" ""
+ "WindowsLive Local NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidnsp.dll"
+ "WindowsLive NSP" "Microsoft® Windows Live ID Namespace Provider" "Microsoft Corp." "c:\program files\common files\microsoft shared\windows live\wlidnsp.dll"I have also attached the minidump files to this post.
Hope that this is enough for you to help me.
Once again I sincerely appreciate the time you spend on this topic.
Helder Dias
Porto, Portugal.
Edited by NEOelder, 09 November 2012 - 06:24 AM.