Checking to make sure Malwarebytes did the job [Solved]
Started by
M2mouse
, Nov 07 2012 12:40 PM
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This topic is locked
#16
Posted 09 November 2012 - 11:07 AM
M2mouse
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#17
Posted 09 November 2012 - 12:08 PM
gringo_pr
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- Malware Removal
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Trusted Helper
can you send me the report that spybot found the infection
gringo
gringo
#19
Posted 09 November 2012 - 12:17 PM
M2mouse
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--- Report generated: 2012-11-09 10:43 ---
W3i.IQ5.fraud: [SBI $467B1F92] Settings (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Freeze.com
Right Media: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
Statcounter: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
Zedo: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
DoubleClick: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
WebTrends live: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
MediaPlex: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
MediaPlex: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
BurstMedia: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
Zedo: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
FastClick: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---
2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2008-07-07 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2011-10-24 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2012-01-16 Includes\Adware.sbi (*)
2012-06-05 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-11-29 Includes\DialerC.sbi (*)
2012-01-31 Includes\HeavyDuty.sbi (*)
2012-05-16 Includes\Hijackers.sbi (*)
2012-05-16 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2012-03-13 Includes\Keyloggers.sbi (*)
2012-03-13 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2012-04-17 Includes\Malware.sbi (*)
2012-06-05 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2012-05-29 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2011-02-24 Includes\Security.sbi (*)
2011-12-13 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2012-01-17 Includes\Spyware.sbi (*)
2012-05-08 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2011-09-28 Includes\Trojans.sbi (*)
2012-05-16 Includes\TrojansC-02.sbi (*)
2012-06-04 Includes\TrojansC-03.sbi (*)
2012-06-01 Includes\TrojansC-04.sbi (*)
2012-05-23 Includes\TrojansC-05.sbi (*)
2012-06-05 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
W3i.IQ5.fraud: [SBI $467B1F92] Settings (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Freeze.com
Right Media: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
Statcounter: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
Zedo: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
DoubleClick: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
WebTrends live: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
MediaPlex: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
MediaPlex: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
BurstMedia: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
Zedo: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
FastClick: Tracking cookie (Internet Explorer: Mitch) (Cookie, fixed)
--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---
2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2008-07-07 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2011-10-24 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2012-01-16 Includes\Adware.sbi (*)
2012-06-05 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-11-29 Includes\DialerC.sbi (*)
2012-01-31 Includes\HeavyDuty.sbi (*)
2012-05-16 Includes\Hijackers.sbi (*)
2012-05-16 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2012-03-13 Includes\Keyloggers.sbi (*)
2012-03-13 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2012-04-17 Includes\Malware.sbi (*)
2012-06-05 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2012-05-29 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2011-02-24 Includes\Security.sbi (*)
2011-12-13 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2012-01-17 Includes\Spyware.sbi (*)
2012-05-08 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2011-09-28 Includes\Trojans.sbi (*)
2012-05-16 Includes\TrojansC-02.sbi (*)
2012-06-04 Includes\TrojansC-03.sbi (*)
2012-06-01 Includes\TrojansC-04.sbi (*)
2012-05-23 Includes\TrojansC-05.sbi (*)
2012-06-05 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
#20
Posted 09 November 2012 - 12:19 PM
M2mouse
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Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org
Database version: v2012.11.07.10
Windows XP Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.18702
Mitch :: MITCH [administrator]
11/9/2012 11:08:11
mbam-log-2012-11-09 (11-08-11).txt
Scan type: Full scan (A:\|C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 337872
Time elapsed: 23 minute(s), 16 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 2
C:\System Volume Information\_restore{132E82D1-B687-4D27-8D00-D60F3B681627}\RP533\A0130521.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{132E82D1-B687-4D27-8D00-D60F3B681627}\RP533\A0130525.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
(end)
www.malwarebytes.org
Database version: v2012.11.07.10
Windows XP Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.18702
Mitch :: MITCH [administrator]
11/9/2012 11:08:11
mbam-log-2012-11-09 (11-08-11).txt
Scan type: Full scan (A:\|C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 337872
Time elapsed: 23 minute(s), 16 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 2
C:\System Volume Information\_restore{132E82D1-B687-4D27-8D00-D60F3B681627}\RP533\A0130521.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{132E82D1-B687-4D27-8D00-D60F3B681627}\RP533\A0130525.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
(end)
#21
Posted 09 November 2012 - 12:22 PM
M2mouse
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There is still something tracking me. I go to known sites(ones that I know the activity will stop after a short time) and there is activity after the page loads and from time to time.
I have some other logs. I had to go into safe mode and do some scans. I did an OTL and TSSkiller.
I have some other logs. I had to go into safe mode and do some scans. I did an OTL and TSSkiller.
Edited by M2mouse, 09 November 2012 - 12:23 PM.
#22
Posted 09 November 2012 - 02:48 PM
gringo_pr
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- Malware Removal
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- 7,268 posts
Trusted Helper
Hello
Ok Now it is time to relax a little
W3i.IQ5.fraud: [SBI $467B1F92] Settings (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Freeze.com This is only a registry key and there is no files with it so that means it is only a leftover -
The name of the detection is also very misleading - freeze.com also deals with screensavers and stuff like that and nothing to do with stealing information
Clean Out Temp Files
: Malwarebytes' Anti-Malware :
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Download HijackThis
If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)
NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
"information and logs"
Gringo
Ok Now it is time to relax a little
W3i.IQ5.fraud: [SBI $467B1F92] Settings (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Freeze.com This is only a registry key and there is no files with it so that means it is only a leftover -
The name of the detection is also very misleading - freeze.com also deals with screensavers and stuff like that and nothing to do with stealing information
Clean Out Temp Files
- This small application you may want to keep and use once a week to keep the computer clean.
Download CCleaner from here http://www.ccleaner.com/
- Run the installer to install the application.
- When it gives you the option to install Yahoo toolbar uncheck the box next to it.
- Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
- Click Run Cleaner.
- Close CCleaner.
: Malwarebytes' Anti-Malware :
- I would like you to rerun MBAM
- Double-click mbam icon
- go to the update tab at the top
- click on check for updates
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
- When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidentally close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Download HijackThis
If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)
- Go Here to download HijackThis Installer
- Save HijackThis Installer to your desktop.
- Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed it will launch Hijackthis.
- Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
- Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
- DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
"information and logs"
- In your next post I need the following
- Log From MBAM
- report from Hijackthis
- let me know of any problems you may have had
- How is the computer doing now?
Gringo
#23
Posted 09 November 2012 - 06:31 PM
M2mouse
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Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org
Database version: v2012.11.09.08
Windows XP Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.18702
Mitch :: MITCH [administrator]
11/9/2012 06:28:37
mbam-log-2012-11-09 (18-28-37).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210178
Time elapsed: 1 minute(s), 2 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
www.malwarebytes.org
Database version: v2012.11.09.08
Windows XP Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.18702
Mitch :: MITCH [administrator]
11/9/2012 06:28:37
mbam-log-2012-11-09 (18-28-37).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210178
Time elapsed: 1 minute(s), 2 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
#24
Posted 09 November 2012 - 06:53 PM
M2mouse
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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 06:52:11, on 11/9/2012
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Java\jre6\bin\jqs.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
E:\Media\My Documets\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
F2 - REG:system.ini: UserInit=userinit,
O1 - Hosts: ˙ž127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files (x86)\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe r
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files (x86)\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.att.n...oad/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1227376629640
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - (no file)
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - (no file)
O23 - Service: AODService - Unknown owner - C:\Program Files (x86)\AMD\OverDrive\AODAssist.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2saag.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files (x86)\Java\jre6\bin\jqs.exe
O23 - Service: MBAMScheduler - Unknown owner - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP4\RpcAgentSrv.exe
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
O23 - Service: Windows Search (WSearch) - Unknown owner - C:\WINDOWS\system32\SearchIndexer.exe (file missing)
--
End of file - 8274 bytes
Scan saved at 06:52:11, on 11/9/2012
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Java\jre6\bin\jqs.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
E:\Media\My Documets\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
F2 - REG:system.ini: UserInit=userinit,
O1 - Hosts: ˙ž127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files (x86)\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe r
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files (x86)\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.att.n...oad/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1227376629640
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - (no file)
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - (no file)
O23 - Service: AODService - Unknown owner - C:\Program Files (x86)\AMD\OverDrive\AODAssist.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2saag.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files (x86)\Java\jre6\bin\jqs.exe
O23 - Service: MBAMScheduler - Unknown owner - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009.SP4\RpcAgentSrv.exe
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
O23 - Service: Windows Search (WSearch) - Unknown owner - C:\WINDOWS\system32\SearchIndexer.exe (file missing)
--
End of file - 8274 bytes
#25
Posted 09 November 2012 - 07:02 PM
M2mouse
- Topic Starter
-
- Member
-
- 175 posts
Member
It seems that I can't look at my local network connection(to check packet flow). I disabled it just to see if I could, then enabled it, but it says that it's disabled and still works. Also my windows search doesn't have an area to do the search(it's blank). Everything else in the seach window is there.
#26
Posted 09 November 2012 - 08:57 PM
gringo_pr
-
- Malware Removal
-
- 7,268 posts
Trusted Helper
:Remove unneeded start-up entries:
This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)
NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
Eset Online Scanner
**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin
Go Eset web page to run an online scanner from ESET.
When the scan is complete
Gringo
This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)
- Run HijackThis
- Click on the Scan button
- Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe r
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files (x86)\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe
- O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
- Close all open windows and browsers/email, etc...
- Click on the "Fix Checked" button
- When completed, close the application.
NOTE**You can research each of those lines >here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]
NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
Eset Online Scanner
**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin
Go Eset web page to run an online scanner from ESET.
- Turn off the real time scanner of any existing antivirus program while performing the online scan
- click on the Run ESET Online Scanner button
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the add/on to be installed
- Click Start
- Make sure that the option Remove found threats is unticked
- Click on Advanced Settings, ensure the options
Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked. - Click Scan
- wait for the virus definitions to be downloaded
- Wait for the scan to finish
When the scan is complete
- If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found
- If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here
Gringo
#27
Posted 10 November 2012 - 04:04 PM
M2mouse
- Topic Starter
-
- Member
-
- 175 posts
Member
Ok everything on the Hijack this off but the ATI.
Nothing found on Eset.
I also found that I can receive email,but can't view it.
Nothing found on Eset.
I also found that I can receive email,but can't view it.
Edited by M2mouse, 11 November 2012 - 12:10 PM.
#28
Posted 10 November 2012 - 04:51 PM
gringo_pr
-
- Malware Removal
-
- 7,268 posts
Trusted Helper
Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.
:Why we need to remove some of our tools:
Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:
Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
:Uninstall ComboFix:
:Remove the rest of our tools:
Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
:The programs you can keep:
Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners
:Security programs:
One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
:Security awareness:
The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.
Here are some articles that are must reads and should be read by everybody in your household that uses the internet
internetsafety
Internet Safety for Kids
Here is some more reading for you from some of my colleges
PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal
quoted from Tech Support Forum
I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.
I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
Gringo
:Why we need to remove some of our tools:
Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:
Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
- To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK.
:Uninstall ComboFix:
- turn off all active protection software
- push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
- please copy and past the following into the box ComboFix /Uninstall and click OK.
- Note the space between the X and the /Uninstall, it needs to be there.
:Remove the rest of our tools:
Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
- Double-click OTCleanIt.exe.
- Click the CleanUp! button.
- Select Yes when the "Begin cleanup Process?" prompt appears.
- If you are prompted to Reboot during the cleanup, select Yes.
- The tool will delete itself once it finishes, if not delete it by yourself.
- If asked to restart the computer, please do so
:The programs you can keep:
Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners
:Security programs:
One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
- Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
- WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
- Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:
The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.
Here are some articles that are must reads and should be read by everybody in your household that uses the internet
internetsafety
Internet Safety for Kids
Here is some more reading for you from some of my colleges
PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal
quoted from Tech Support Forum
Conclusion
There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.
I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.
I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.Gringo
#29
Posted 11 November 2012 - 12:45 PM
M2mouse
- Topic Starter
-
- Member
-
- 175 posts
Member
OTC clean up done.
I still can't do a search on my computer, look at my Local Area Connection or read my email.
I still can't do a search on my computer, look at my Local Area Connection or read my email.
#30
Posted 11 November 2012 - 01:06 PM
gringo_pr
-
- Malware Removal
-
- 7,268 posts
Trusted Helper
with this being XP64 I am going to stop here as I do not know enough about it to try and fix what is left wrong
gringo
gringo
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