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booting error windows 7


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#1
Tronnai

Tronnai

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Hi, I don't know a lot about computers so any replies will have to be dumbed down! But I have had an issue with my laptop for past few months. When I switch my laptop on it will attempt to load windows but just blue screen, or tell me I need to do a disk check. It will do this 4/5 times every time I turn my laptop on. I always shut it down correctly but it will come up with error message "windows has recovered from an unexpected shut down, a problem caused windows to stop working correctly".

The blue screen that appears suggested anti virus I had installed could be the issue so I uninstalled that, it didn't help. I unchecked things which would load at startup in case the issue was too many things trying to be opened, that didn't help either.

Once my laptop is on it works fine, it's just getting it to switch on properly first time and stop doing disk checks.
I don't know if this problem is related but I can's just connect to a wireless network via the wireless network connection list, I have to go through the network and sharing centre and do it manually. This is when i disconnect from a network or when trying to connect to a new one.

Any help you can give me would be great, this issue has been going on for a while. I had a friend look at it and it worked for a bit and now it's just getting worse.
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#2
ChevyManUSA

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Hello Tronnai,
Welcome to the forums.
If you could provide a little more information for us to help you with your problem.
How old is your laptop? What version of Windows(7/Vista) are you running?

With the information provided it sounds like the hard drive in the laptop/notebook could be failing.
I would recommended making sure all your important data/files are backed up.

I would then recommend finding out what type of hard drive and the make/model of the drive.
With this information you will be able to download the manufacture diagnostic software for the drive and find a possible replacement for the drive.

Link to see what version of Windows you are using:
http://windows.micro...perating-system

Links to Hard Drive discovery software, only one is needed.
Option A:
Crystal Disk Info (A free tool to find out detailed hard drive information)
I suggest using the portable edition or (zip) of CrystalDiskInfo 5.0.5 as it does not require an install
http://crystalmark.i...ad/index-e.html
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Option B:
Speccy (A free tool to find out system specs)
http://www.filehippo...download_speccy

After you provide this information we should be able to better help you in figuring out a solution to your problem.
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#3
ranchhand3

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ChevymanUSA..... be advised that the download Crystaldisk.exe (NOT the zip version you recommended) will install the Amazon Browser Toolbar as default and reset the home webpage to Amazon unless you select the second option, then manually de-select the options to change your browser settings. This may cause problems for users that are not acquainted with browser settings or how to change them. Might want to give an extra "headsup" when linking posters to the download site so someone doesn't accidentally use the .exe download. Just a thought. :thumbsup:

Edited by ranchhand3, 08 November 2012 - 06:30 AM.

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#4
ChevyManUSA

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ChevymanUSA..... be advised that the download Crystaldisk.exe (NOT the zip version you recommended) will install the Amazon Browser Toolbar as default and reset the home webpage to Amazon unless you select the second option, then manually de-select the options to change your browser settings. This may cause problems for users that are not acquainted with browser settings or how to change them. Might want to give an extra "headsup" when linking posters to the download site so someone doesn't accidentally use the .exe download. Just a thought. :thumbsup:

Noted, however this is why I suggested/recommended the zip/portable edition of the program.
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#5
Tronnai

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Thanks for responding. I only bought the laptop in the summer, maybe May, but the warranty has run out on it. It's running windows 7 home premium (version 6.1)
With regards to the hard drive I'm a little unsure what information you require, the model (i assume from the crystaldiskinfo) is Hitachi HTS547550A9E384 500.1 GB I don't know if you need anything else..

Thanks.
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