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BSOD tcpip.sys problem


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#1
cherpalto

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Hey guys,
I have this problem for some time now and I've tried everything to fix it but so far the only thing I managed to do is to reduce the number of daily crashes. I'm desperate so PLEASE help.
So the blue screen says something about DRIVER_IRQL_NOT_LESS_OR_EQUAL and it mentions tcpip.sys too. I googled the problem and the most common answer was that some of my drivers are too old or corrupted. I updated all of them, but the problem still stands. Can you please tell me whats the possible reason for this?

P.S. And sorry if my English sucks, I'm from Bulgaria :)

Edited by cherpalto, 08 November 2012 - 05:02 AM.

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#2
rockmilk

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:welcome:


Please download MINITOOLBOX and save it to your desktop run it
http://download.blee...MiniToolBox.exe
Checkmark following boxes:


List content of Hosts
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.




Download Autoruns Unzip it to your desktop and then right click autoruns.exe run as admin After the scan is finished then click on File>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt in other words make sure it is a .txt file instead of .arn Post the text in your next reply.

http://technet.micro...s/bb963902.aspx


Please also upload your minidump files for review.The link below gives instructions on how to do so.
http://h30434.www3.h...les/td-p/253475
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#3
cherpalto

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MiniToolBox Results and AutoRuns files are up, but my Minidump folder was empty. Maybe it's because the automatic restart after computer crashes is off?
http://upload.bg/?ge...8165a2bff878532
http://upload.bg/?ge...741e4ec4fbc6b88
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#4
rockmilk

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The reason that you minidump file is empty is because you have used Ccleaner please open Ccleaner then un-tick the option to delete minidump files.
Wait for it to crash two or three times then upload the files so I can have a look.

Also you need to change the autoruns to a .txt file not the default .arn and then just copy and paste the .txt in your next reply. :)
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#5
cherpalto

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Attached File  Minidump.rar   51.11KB   98 downloadsAttached File  Result.txt   16.68KB   5457 downloadsAttached File  AutoRuns.txt   81.01KB   100 downloads

Like this?
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#6
rockmilk

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You had AVG on this machine at one time and a few of the driver for avg are still loading which are conflicting with your current antivirus.

Please run the AVG removal tool then reboot your machine and let me know if it crashes again.
http://majorgeeks.co...13cd88621e1213a

Also a side note for anyone reading this 90% of the time when you have a tcpip Bluescreen it is due to having more that one Antivirus/Firewall.

I would personally remove Panda AV and switch to Avast free. :)
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#7
cherpalto

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I've just uninstalled ALL AV programs from my PC and 5 minutes after that it crashed again. I attach the new .dmp file in case you need it.Attached File  Minidump.rar   24.38KB   85 downloads
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#8
jcgriff2

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Hi -

The last BSOD appears networking related as it named tcpip.sys as the probable cause. This is a Microsoft OS driver and is not the cause, rather a default.

Run Driver Verifier. If BSODs are software related, D/V can help ID the culprit.

http://www.sysnative...er-BSOD-related

Regards. . .

jcgriff2



BSOD SUMMARY

Debug session time: Sat Nov 10 17:02:25.352 2012 (GMT-5)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\111112-24656-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 0:03:03.774
BugCheck D1, {fffff88109f44ae0, 2, 1, fffff88001661e17}
Probably caused by : tcpip.sys ( tcpip!TcpSegmentTcbSend+87 )
Bugcheck code 000000d1
Arguments: 
Arg1: fffff88109f44ae0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88001661e17, address which referenced memory
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpSegmentTcbSend+87
MaxSpeed:     2660
CurrentSpeed: 2675
BiosVersion = V2.4
BiosReleaseDate = 03/26/2009
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7529
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``

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#9
cherpalto

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Some new dmp files, guys. This time the possible reason is different...
Attached File  Minidump (2).rar   91.14KB   99 downloads
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