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Keygen.exe in Windows directory - Won't go away! [Solved]


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#16
gringo_pr

gringo_pr

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Please download Kaspersky Virus Removal Tool and SAVE it to your desktop

  • Right click and run as admin (xp please double click to run)
  • select lang
  • accept the license aggreement
  • click on settings (gear looking thing on the right)
  • put check mark in
    • system memory
      hidden objects
      disk boot sectors
      computer
  • go back to automatic scan
  • click on start scan
  • For this scan select skip for anything found
  • when the scan is complete click on the report button (looks like a peace of paper on the right of the gear looking thing)
  • on the left you will see
    status
    Detected threats<-- click on this one
    automatic Scan report
    Manual disinfection report
  • click on the save button
    save to a location that you can find it ( default is in the document folder)
  • copy and paste this report in your next post

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#17
GNumanFan

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hi

that test brought up no detected threats. and it generated quite a big log file anyway that scanned my other hdds in my tower too. since it detected no threats i don't see a reason printing it here. besides i rather not print it here if you don't mind cause it has filenames of personal files in the log.

i don't remember if you remember but whenever i go into safe mode malwarebytes doesn't detect the keygen. not even in quarantine. im beginning to think malwarebytes is infected but maybe safe mode has something to do with it? i once had a program called iomega malware fighter (or something like that it's called) and it was pretty good. i thought malwarebytes was better according to word of mouth so i got rid of iomega and went with malwarebytes instead. think we should give iomega another try and see if it detects the keygen??? let me know what you wanna try next.
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#18
GNumanFan

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hey gringo check this out:


Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.13.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Mike :: BARRACUDAPC [administrator]

Protection: Disabled

11/13/2012 10:40:52 PM
mbam-log-2012-11-13 (22-40-52).txt

Scan type: Custom scan (C:\Windows\Keygen.exe|)
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 1
Time elapsed: 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\Keygen.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.

(end)

i did this by going into the quarantine section and pressing restore. i went to the directory the keygen was in next. the keygen file was now visible in the folder. i scanned it with malwarebytes by right clicking it. and then after it quarantined i deleted the file from the quarantine log. i went into log and got the above log. i rebooted a few times since and it now doesn't pop up saying ti detects it. i think i got rid of it! but please tell me what scans i should do to be sure. im assuming that is what you want me to do next in order to be sure it's gone. please let me know. thanks.
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#19
gringo_pr

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Great job - I want you to keep an eye out for it and let me know if it comes back



I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
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#20
GNumanFan

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i will definitely let you know if it comes back. btw i noticed i had a app on my desktop that i kept forgetting to get rid of. it was used in getting upgrade in windows since i lost my activation key. it's called "Windows 7 USB/DVD Download Tool". i uninstalled in programs and features but it still appears in this log you told me to generate. here's the log.

µTorrent
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
AnyDVD
Apple Application Support
Apple Software Update
ArcSoft TotalMedia Theatre 5
AviSynth 2.5
Bitvise Tunnelier 4.40 (remove only)
CDisplay 1.8
CloneDVD2
ConvertXtoDVD 4.1.19.365
CyberLink PowerDVD 12
Data Lifeguard Diagnostic for Windows 1.24
dBpoweramp [Arrange Audio] Codec
dBpoweramp [Audio Info] Codec
dBpoweramp [Calculate Audio CRC] Codec
dBpoweramp [Channel Split] Codec
dBpoweramp [ID Tag Update] Codec
dBpoweramp [Length Split] Codec
dBpoweramp [Multi Encoder] Codec
dBpoweramp [ReplayGain] Codec
dBpoweramp [Tag From Filename] Codec
dBpoweramp CD Writer
dBpoweramp Dalet Codec
dBpoweramp DSP Effects
dBpoweramp Monkeys Audio Codec
dBPowerAMP Mp2 and BwfMp2 codec
dBpoweramp Music Converter
dBpoweramp Ogg Vorbis Codec
dBPowerAMP Real Audio (Helix) Encoder
dBpoweramp WavPack Codec
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
EaseUS Todo Backup Advanced Server 4.6
Exact Audio Copy 1.0beta3
FastStone Photo Resizer 3.1
FileZilla Client 3.5.3
GetDiz
Google Chrome
Google Update Helper
Image Resizer for Windows
ImgBurn
Internet Download Manager
IrfanView (remove only)
Java 7 Update 9
Java Auto Updater
JavaFX 2.1.1
K-Lite Mega Codec Pack 9.0.2
Kaspersky Anti-Virus 2013
MakeTorrent v2.1
Malwarebytes Anti-Malware version 1.65.1.1000
MediaFire Express
MediaMonkey 4.0
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works 6-9 Converter
Movie Collector
Mozilla Firefox 16.0.2 (x86 en-US)
Mozilla Maintenance Service
PS3 Media Server
RapidShare Manager 2
Rapport
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
SoulseekQt
Trillian
Uniblue DriverScanner
Uniblue MaxiDisk
Uniblue PowerSuite
Uniblue SpeedUpMyPC
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VirtualCloneDrive
VLC media player 2.0.4
VSO VSO ConvertXtoDVD 5 (beta version) 5.0.0.13
Windows 7 USB/DVD Download Tool
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#21
gringo_pr

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Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

µTorrent
MakeTorrent v2.1
SoulseekQt
Uniblue DriverScanner
Uniblue MaxiDisk
Uniblue PowerSuite
Uniblue SpeedUpMyPC
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#22
GNumanFan

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hey gringo

i have bad news. that cursed file "keygen.exe" in windows directory is being detected by MalwareBytes again! and it continues to detect it everytime i log into windows again! it started tonight. the last time i was on the computer was last night and i shut down not long after i last posted on here. im really beginning to think either two solutions. one, i just bite the bullet and reformat the computer which is a last resort. or 2 i buy windows 8 and hope that it doesn't show in that. i was gonna buy windows 8 anyway. but personally im not in a hurry to do so because of what i read about it. also, i ran sandboxie (google it and read up about it if you haven't heard about it it's a great app and the homepage can explain it better than i can.) and i ran the keygen and i found out what it was for. it said "ZWT Keygen for Windows 7 Pro" i had home premium previously but like i said i had lost my activation key and needed something to activate it so i got pro and a key off a download. something i fully regret doing.

anyway, i have your logs. i removed all the programs you wanted me to remove. when i went to Java's site and proceeded to download it it said Congratulations! You have the recommended Java installeed (Version 7 Update 9) i assume i had it already since i didn't have to install anything. also the link to hijackthis had a version of hijackthis that didn't have a installer. it just opened up immediately when i opened up the program after downloading it. and it didn't install a folder on my computer for Trend Micro. regardless i was still able to get a log from it. here's the logs:

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.15.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Mike :: BARRACUDAPC [administrator]

Protection: Enabled

11/14/2012 11:14:40 PM
mbam-log-2012-11-14 (23-14-40).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 212727
Time elapsed: 1 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:31:07 PM, on 11/14/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe
C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Users\Mike\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll
O4 - HKLM\..\Run: [EaseUs Watch] "C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe"
O4 - HKLM\..\Run: [EaseUs Tray] "C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [PowerDVD12DMREngine] "C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe"
O4 - HKLM\..\Run: [PowerDVD12Agent] "C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O8 - Extra context menu item: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O9 - Extra button: Add to VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra 'Tools' menuitem: Add to &VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: ArcSoft Exchange Service (ADExchange) - ArcSoft, Inc. - C:\Program Files (x86)\Common Files\ArcSoft\esinter\Bin\eservutil.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CLHNServiceForPowerDVD12 - CyberLink Corp. - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\CLHNServiceForPowerDVD12.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Monitor Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
O23 - Service: EaseUS Agent Service (EaseUS Agent) - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Guard Agent Service (Guard Agent) - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files (x86)\EaseUS\Todo Backup\bin\GuardAgent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Sandboxie Service (SbieSvc) - SANDBOXIE L.T.D - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 10372 bytes


Gringo, please tell me is there any hope of removing this nasty piece of malware? do you have any ideas of what may work?

Edited by GNumanFan, 14 November 2012 - 10:54 PM.

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#23
gringo_pr

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Greetings

Those may be the only left to do - I have an idea - I want you to rename the file and see what happens



:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
      O4 - HKLM\..\Run: [PowerDVD12DMREngine] "C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe"
      O4 - HKLM\..\Run: [PowerDVD12Agent] "C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
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#24
GNumanFan

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hi gringo

ok so i tried to rename the file, it renamed and i quarantined it and deleted it but it didn't stop it. next time i rebooted and logged in it brought up a notification that keygen.exe was found again in c:\windows.

i still have to reboot after removing the unneeded startup programs. i'll do that after i write this. eset found 3 threats. but none of them were the keygen we've been trying to stop.

C:\Program Files (x86)\EaseUS\Todo Backup\bin\PxeServer.dll a variant of Win32/TFTPD32.A application
C:\Program Files (x86)\VSO\ConvertX\5\vso.convertxtodvd.5.x-patch.exe a variant of Win32/HackTool.Patcher.AD application
C:\Windows\AutoKMS.exe Win32/HackKMS application

do you think we should try SuperAntiSpyware? i heard that program is pretty reliable and handy.
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#25
GNumanFan

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hey gringo

just wanted to give you a quick update. i just rebooted twice and on both times keygen.exe wasn't detected by MalwareBytes. do you think it's cause of removing the unneeded startup programs:

O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [PowerDVD12DMREngine] "C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe"
O4 - HKLM\..\Run: [PowerDVD12Agent] "C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
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#26
gringo_pr

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Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Program Files (x86)\VSO\ConvertX\5\vso.convertxtodvd.5.x-patch.exe"
    del /f /s /q "C:\Windows\AutoKMS.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#27
GNumanFan

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hi gringo

bad news again. the keygen is getting detected once again after i told you yesterday that it wasn't being detected after i rebooted two different times. im seriously considering reformatting now. im beginning to accept that. but do you think superantispyware should be used? i heard it's good. please let me know your reply on that.

i did what you told me on delete files. i had to do run as admin to get rid of the windows autokms file. i didn't do what you suggested below that cause i wasn't sure if you wanted to try other things before calling it quits. this nasty piece of malware just doesn't want to die.
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#28
gringo_pr

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Go ahead and try uperantispyware nothing to lose at this time but for me it is going to have to do with what you had to do with windows
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#29
GNumanFan

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hey gringo

superantispyware just detected cookies no malware. i also tried iobit malware fighter which i used to use and that didn't help either. i think i am going to go ahead and format the computer tomorrow. i backed up the stuff i wanna keep and made notes of what programs i wanna download and reinstall. b4 i do that i am going to use your list of info on how to remove the tools we used. i'll do that tomorrow tho. im beat. if there's anything you want me to try before i give up and format the computer please let me know soon. thanks in advance.
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#30
gringo_pr

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I think at this time that is the best rout to take



gringo
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