Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

New Router Problems


  • Please log in to reply

#1
maree1604

maree1604

    Member

  • Member
  • PipPip
  • 26 posts
Hi sorry if this is in the wrong section...
My netgear router that I was given when I signed up with sky broadband has broken. Sky said a new one would be £40 which is ridiculous so I bought a belkin one elsewhere. Set it up today the router shows up on my wifi list on my phone but it doesn't ask for a password and after clicking on connect it doesn't load the Internet. Do I need to set it up on my computer to make it protected?

Thanks
  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,007 posts
Hello maree160

You need to set the router up on your computer in order to create a gateway, you will need your Sky SSID which will look something like SKY12345 and your Network Key which will look something like XPESFCJV.

Please note that you may need to install the software for the router before you connect it to your computer, if this is the recommended installation procedure and you do not follow it you will create problems for yourself, read any documentation provided with the belkin device carefully before you start.

Hope this helps and let us know how it goes or if you have any questions.
  • 0

#3
maree1604

maree1604

    Member

  • Topic Starter
  • Member
  • PipPip
  • 26 posts
Thanks for the info that's really helpful. Now you've said that it's jogged my memory from when I first got this broadband installed. I will try to do it tomorrow.
Thank you :-)
  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,007 posts
You should have been provided with an installation CD and a credit card sized card with the SSID and the Network Key on it, let us know how you get on when you are able to.

You are welcome BTW :thumbsup:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP