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blinking cursor on boot up


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#1
eomonroe00

eomonroe00

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My friend has a dell laptop inspiron that wont boot up, we just get a blinking cursor. I can only access f12 and f2. No restore or recover options are available. Of course my friend has only the driver cd not the os to re-install. I am thinking I need a recovery disk, is there a way to make one on the web? Should we contact dell for one? What is the best action.
thanks
Ian
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#2
eomonroe00

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Inspiron 14z (N411z)
win 7 32 bit
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#3
phillpower2

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:welcome: eomonroe00

Have you tried tapping the F8 key when you power up to see if you can get into the Advanced Boot Options, if not try it and then refer to the tutorial @ http://www.sevenforu...ot-options.html

If no joy with the above let us know and we will suggest another option for you.
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#4
eomonroe00

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advanced boot does not come up, nothing occurs when i type f8,
I only get a response from f12-boot up sequence and system analysis, i ran the analysis and everything looked fine
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#5
phillpower2

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You must use a Windows 7 product key for this, is there one on the base of the notebook.

Next suggestion then is to download a Windows 7 ISO, you can burn them to a DVD or download them to a thumb drive with a storage capacity greater than 4GB, whichever method you use you must make sure that the Dell is set in the BIOS to boot from the specific device http://en.community....ital-river.aspx

I prefer to use the USB thumb drive and Microsoft download tool method http://www.microsoft..._usbdvd_dwnTool
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