Toshiba Laptop Satelite C655
Windows 7 Premium Home
I have been up all night in an attempt to fix this issue. This is what occurred: between 1 am and 2 am my laptop did an automatic windows update. I didn't notice until it was in the process of shutting down. Upon rebooting and accessing my account my desktop was completely changed. Just about all my desktop icons were removed and on the bottom right hand screen this message appeared "You have been logged on with a temporary profile. You cannot access your files and files created in this profile will be deleted when you log off. To fix this, log off and try logging on later. Please see the event log for details or contact your system administrator."
If I go to my C drive, then I can still see that my files are there. I tried to fix this issue in a number of ways, but each time I fail. At one point I made the problem worse because I began to receive "login fail" messages and I couldn't even get to the desktop. I have fixed that and I can access Safe Mode and my normal account.
I have tried the solutions in this link, but I either get confused, they don't work, or I do something wrong.
http://support.microsoft.com/kb/947215
In this folder: “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList” I have two identical SID files (I think that's what they're called) with S-1-5-21 XXXXXX with a bunch of digits afterwards. The top is the temp file. The bottom is not the temp file and ends in .bak
I have tried to create a new profile and to copy and paste my important documents, but the guidelines confused me and it didn't work.
Furthermore, I have received the following message too: GFXUI has stopped working. I do not know if this is related to my other issue by any means. In the meantime, I will attempt to fix that issue by using the following link:
http://answers.micro...936cd047?auth=1
Which says to do this:
a. Go to Start and right-click on Computers and select Manage. This will bring the Computer Management window, now on the left sidebar select Device Manager.
b. Then go to Display Adapters and right click on its name and click on uninstall.
Note: To reinstall the drivers right click on your card’s name and finally click Update Driver Software
c. You have two options here; click the option that reads, "Search automatically for updated driver software".
If the issue still exists uninstall the driver and download it from the manufacturer's website and install it.
Download the drivers from the link below:
http://downloadcente...om/Default.aspx
Any feedback is much appreciated! I will check this topic non-stop throughout the day. Thank you for reading.
EDIT: If I go to the F8 screen and hit Repair Computer and do a systems restore, before the computer goes into restore mode, will I have the option to clock a point at which I would like to conduct the system restore? Or will it proceed to automatically delete everything?
I think creating a new profile is the easiest way to fix this problem but I become confused. These seem to be the most reliable steps:
To copy files to the new user profile
After you create the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to complete these steps, including the new account you just created.
Log on as a user other than the new user you just created or the user that you want to copy files from. Does this mean I must create two extra admin profiles?
Open the My Documents folder by clicking the Start button , and then clicking Computer. Double-click the hard disk drive that Windows is installed on (it's usually your C: drive), double-click Users, double-click the folder with the name of your account, and then double-click My Documents. When it says "your account" does that mean the account that is corrupted? Or the one where you'll move everything to, i.e. the new profile
Click the Tools menu, and then click Folder Options.
If you don't see the Tools menu, press Alt.
Click the View tab, and then click Show hidden files, folders, and drives.
Clear the Hide protected operating system files check box, click Yes to confirm, and then click OK.
Locate the C:\Users\Old_Username folder, where C is the drive that Windows is installed on, and Old_Username is the name of the profile you want to copy files from.
Select all of the files and folders in this folder, except the following files:
Ntuser.dat
Ntuser.dat.log
Ntuser.ini
when I first tried this, and pasted it to the new place, those files where still there even though I didn't select them
Click the Edit menu, and then click Copy.
If you don't see the Edit menu, press Alt.
Locate the C:\Users\New_Username folder, where C is the drive that Windows is installed on, and New_Username is the name of the new user profile you created.
Click the Edit menu, and then click Paste.
If you don't see the Edit menu, press Alt. after this step, I had two files of everything. Two "My Docs, downlaods, music, ect."
Log off, and then log back on as the new user.
If you have e‑mail messages in an e‑mail program, you must import your e‑mail messages and addresses to the new user profile before you delete the old profile. If everything is working properly, you can delete the old profile.
If the steps above do not fix the problem, you should contact your customer support provider for assistance. To find additional information about customer support options that apply to this computer, click the Start button , click Help and Support, and then click the More support options link at the bottom of the Help window.
I'm going to try this again later, and I apologize for any typos. I haven't slept all night.
Thanks again!
Edited by oliver amaya, 15 November 2012 - 09:27 AM.
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