Below is what my lap top has:
I already have malwarebytes (my anti-virus) installed on the lap top ready to go.
The problem is I am unable to boot up to get to windows to use it. I cannot do safe mode/safe mode with networking/etc. None of the options work. I have tried them all. When I try to start up windows it works for about 3 seconds then I get an FBI warning sign (scam) that totally locks my computer up and freezes it. This one is really bad. I disconnected the lap top from my router just in case it could infect my desktop here.
I need to know how to get my anti virus to scan and clean it off without going to windows. This is the file path:
C:\Program Files\Malwarebytes' Anti-Malware
Is there any way to do that or... does anyone else have any ideas on how to go about cleaning this off? If anyone has any questions or needs more info. just let me know.
Thank you for your time,
p.s. people have helped me on this site before and I always remembered how impressed I was. this is a great place.