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Cannot read from source file or disk


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#1
JessicaB

JessicaB

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Hey Geeks to go,
I have been experiencing this problem for more than a year now and everything I've tried does not work.
I have an Acer Aspire 5551 laptop running Windows 7 Home Basic. I think it's about 5 years old now. I cannot copy ANY files (really, none at all) from my laptop to my external hard drive (Prestige Desktop Hard Drive Hi-Speed USB 2.0). I used to be able to, but then one day it decided to reject them, giving me the "Cannot read from source file or disk" message. Now today I tried to copy one .avi file of 349 MB from my laptop to the external and it actually worked, so I tried to copy another .avi file of the same size but then it just gave me that message again.
I can still copy files from my external to my laptop and I used to be able to copy files to the external with other computers and laptops but now it won't work on any of them either.
I would really appreciate the help!
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#2
phillpower2

phillpower2

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:welcome: JessicaB

Not being familiar with your particular device I did a google search for research purposes and from what I found I can tell you that yours is not an uncommon problem in fact quite the opposite, one source http://www.newegg.co...N82E16822186132 see the feedback tab.

Let us know if there is data on the drive that you would like to try and secure first of all.
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