[tyler4402]

Hi Gringo, sorry it did not work, when I opened up the RUN box it showed %Appdata%Protector-[md].exe

I first tried the code in the empty box which prompted the message " C:\Qoobox\refers to a location that is unavailable " I also tried tried tagging the code onto the end of what was already in the box, and I tried all the steps again with the C:\ changed to I:\ as my Op System is on I drive, and I still got the same message, Regards Robert.

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Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
• Click Run Cleaner.
• Close CCleaner.

: Malwarebytes' Anti-Malware :

• Please download Malwarebytes' Anti-Malware to your desktop.
  
• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[gringo_pr]

Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
• Click Run Cleaner.
• Close CCleaner.

: Malwarebytes' Anti-Malware :

• Please download Malwarebytes' Anti-Malware to your desktop.
  
• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[tyler4402]

Hi Gringo, ccleaner done, please find below the logs requested, thanks Robert.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:41:18, on 05/12/2012
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v10.0 (10.00.9200.16438)
Boot mode: Normal

Running processes:
I:\Windows\system32\Dwm.exe
I:\Windows\Explorer.EXE
I:\Program Files\Trusteer\Rapport\bin\RapportService.exe
I:\Windows\system32\taskhost.exe
I:\Program Files\AVAST Software\Avast\AvastUI.exe
I:\Windows\Dit.exe
I:\Windows\system32\DllHost.exe
I:\Program Files\Common Files\Java\Java Update\jusched.exe
I:\Windows\DitExp.exe
I:\Windows\vVX3000.exe
I:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
I:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
I:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
I:\Program Files\Comodo\COMODO Internet Security\cfp.exe
I:\Program Files\Secunia\PSI\psi_tray.exe
I:\Program Files\NVIDIA Corporation\Display\nvtray.exe
I:\Windows\system32\taskeng.exe
I:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
i:\windows\system32\inetsrv\w3wp.exe
I:\Program Files\Windows Live\Mail\wlmail.exe
I:\Program Files\Windows Live\Contacts\wlcomm.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.talktalk.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - I:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: EmailBHO - {647FD14A-C4F1-46F4-8FC3-0B40F54226F7} - I:\Program Files\jZip\WebmailPlugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - I:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SBCONVERT - {92A9ACF4-9333-43AE-9698-DB283326F87F} - I:\Program Files\SpeedBit Video Downloader\TBUB9\tbcore3.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - I:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - I:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - I:\Program Files\SpeedBit Video Downloader\TBUB9\grabber.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - I:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - I:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [avast] "I:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "I:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [VX3000] I:\Windows\vVX3000.exe
O4 - HKLM\..\Run: [ISUSScheduler] "I:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [IntelliType Pro] "i:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "i:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "I:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [ISUSPM Startup] I:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\Run: [ISUSPM Startup] I:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\RunOnce: [mctadmin] I:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O4 - HKUS\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'DefaultAppPool')
O4 - HKUS\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415\..\RunOnce: [mctadmin] I:\Windows\System32\mctadmin.exe (User 'DefaultAppPool')
O4 - Startup: TalkTalk Setup CD Reporting Tool.exe
O4 - Global Startup: Secunia PSI Tray.lnk = I:\Program Files\Secunia\PSI\psi_tray.exe
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - I:\Program Files\ieSpell\iespell.dll
O10 - Unknown file in Winsock LSP: i:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: i:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix:
O15 - Trusted Zone: http://www.computeractive.co.uk
O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photob...aL2ig_0fSS8.cab
O16 - DPF: {10000000-1000-1000-1000-100000000000} - http://cdn.betteradv....0/ghostery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9547F408-0CEE-42E5-87F0-D38FB133271B}: NameServer = 8.26.56.26,156.154.70.22
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - I:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: i:\windows\system32\guard32.dll i:\windows\system32\guard32.dll i:\windows\system32\guard32.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - I:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Wireless Adapter Hardware Push Button Service (ALPBCSVC) - Unknown owner - I:\Program Files\D-Link\DWA-140 Driver\ALPBCSVC.exe
O23 - Service: AppleChargerSrv - Unknown owner - I:\Windows\system32\AppleChargerSrv.exe
O23 - Service: avast! Antivirus - AVAST Software - I:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - I:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DES2 Service for Energy Saving. (DES2 Service) - Unknown owner - I:\Program Files\GIGABYTE\EnergySaver2\des2svr.exe
O23 - Service: COMODO Dragon Update Service (DragonUpdater) - Unknown owner - I:\Program Files\Comodo\Dragon\dragon_updater.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - I:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - I:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - I:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - I:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - I:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - I:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Secunia PSI Agent - Secunia - I:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - I:\Program Files\Secunia\PSI\sua.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - I:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Smart TimeLock Service (Smart TimeLock) - Gigabyte Technology CO., LTD. - I:\Program Files\GIGABYTE\Smart6\Timelock\TimeMgmtDaemon.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - I:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TomTomHOMEService - TomTom - I:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - I:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 10448 bytes


Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.05.09

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.10.9200.16438
Robert :: BLACKBESS [administrator]

05/12/2012 22:23:39
mbam-log-2012-12-05 (22-29-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 239953
Time elapsed: 4 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
I:\Users\Robert\Downloads\SaveAs-film3.exe (Affiliate.Downloader) -> No action taken.
I:\Users\Robert\Downloads\SaveFilm 2As.exe (Affiliate.Downloader) -> No action taken.
I:\Users\Robert\Downloads\FILM-SaveAs.exe (Affiliate.Downloader) -> No action taken.

(end)

[gringo_pr]

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • O4 - HKLM\..\Run: [SunJavaUpdateSched] "I:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [ISUSScheduler] "I:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKCU\..\Run: [ISUSPM Startup] I:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
    O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\Run: [ISUSPM Startup] I:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup (User 'UpdatusUser')
    O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\RunOnce: [mctadmin] I:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
    O4 - HKUS\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'DefaultAppPool')
    O4 - HKUS\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415\..\RunOnce: [mctadmin] I:\Windows\System32\mctadmin.exe (User 'DefaultAppPool')
    O4 - Startup: TalkTalk Setup CD Reporting Tool.exe
    O4 - Global Startup: Secunia PSI Tray.lnk = I:\Program Files\Secunia\PSI\psi_tray.exe
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo

[tyler4402]

Hi Gringo this is the last HJT Scan, you will notice that (I:\Program Files\SUPERAntiSpyware\) shows in the list, SuperAnti does not show in the Control Panel "Programs and Features" list, there is a file for it in ProgFiles but it will not delete as it says the program is open or being used elsewhere, I think that the prog may have been responsible for the failure of the ComboFix scan and scrambling my PC, which cost a good lump of my weekly pension to put right.
I have tried to find SuperAntispyware in the HJT scan to delete it from there but I cannot see it anywhere in the list, and I feel sure that any program that is so hard to find is not worth keeping, in your opinion would you put SASw on your own PC? Regards Robert.

I:\Program Files\Comodo\COMODO Internet Security\cfp.exe
I:\Windows\system32\taskeng.exe
I:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
I:\Program Files\NVIDIA Corporation\Display\nvtray.exe
I:\Program Files\Windows Live\Mail\wlmail.exe
I:\Program Files\Windows Live\Contacts\wlcomm.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
i:\windows\system32\inetsrv\w3wp.exe
I:\Program Files\SUPERAntiSpyware\6767510c-c29d-4903-a674-6c4abc9b6024.com
I:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.talktalk.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - I:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: EmailBHO - {647FD14A-C4F1-46F4-8FC3-0B40F54226F7} - I:\Program Files\jZip\WebmailPlugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - I:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SBCONVERT - {92A9ACF4-9333-43AE-9698-DB283326F87F} - I:\Program Files\SpeedBit Video Downloader\TBUB9\tbcore3.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - I:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - I:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - I:\Program Files\SpeedBit Video Downloader\TBUB9\grabber.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - I:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - I:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [avast] "I:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [VX3000] I:\Windows\vVX3000.exe
O4 - HKLM\..\Run: [IntelliType Pro] "i:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "i:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "I:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'UpdatusUser')
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - I:\Program Files\ieSpell\iespell.dll
O10 - Unknown file in Winsock LSP: i:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: i:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix:
O15 - Trusted Zone: http://www.computeractive.co.uk
O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photob...aL2ig_0fSS8.cab
O16 - DPF: {10000000-1000-1000-1000-100000000000} - http://cdn.betteradv....0/ghostery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9547F408-0CEE-42E5-87F0-D38FB133271B}: NameServer = 8.26.56.26,156.154.70.22
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - I:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: i:\windows\system32\guard32.dll i:\windows\system32\guard32.dll i:\windows\system32\guard32.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - I:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Wireless Adapter Hardware Push Button Service (ALPBCSVC) - Unknown owner - I:\Program Files\D-Link\DWA-140 Driver\ALPBCSVC.exe
O23 - Service: AppleChargerSrv - Unknown owner - I:\Windows\system32\AppleChargerSrv.exe
O23 - Service: avast! Antivirus - AVAST Software - I:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - I:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DES2 Service for Energy Saving. (DES2 Service) - Unknown owner - I:\Program Files\GIGABYTE\EnergySaver2\des2svr.exe
O23 - Service: COMODO Dragon Update Service (DragonUpdater) - Unknown owner - I:\Program Files\Comodo\Dragon\dragon_updater.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - I:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - I:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - I:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - I:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - I:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - I:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Secunia PSI Agent - Secunia - I:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - I:\Program Files\Secunia\PSI\sua.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - I:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Smart TimeLock Service (Smart TimeLock) - Gigabyte Technology CO., LTD. - I:\Program Files\GIGABYTE\Smart6\Timelock\TimeMgmtDaemon.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - I:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TomTomHOMEService - TomTom - I:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - I:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 9288 bytes

[gringo_pr]

Hello

Run this custom script and when it is complete I need to know how the computer is doing

Run OTL Script

• Double-click OTL.exe to start the program.
• Copy and Paste the following code into the textbox. Do not include the word Code
  

  
  :Files
  I:\Program Files\SUPERAntiSpyware
  ipconfig /flushdns /c
  :Commands
  [PURITY]
  [emptyjava]
  [EMPTYFLASH]
  

• Then click the Run Fix button at the top.
• Click .
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Let me know How things are doing

Gringo

[tyler4402]

Hi Gringo
Results below, the PC seems to be doing ok today, just off to bed now, back with you tomorrow, Regards Robert


========== FILES ==========
I:\Program Files\SUPERAntiSpyware folder moved successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
I:\Users\Robert\Desktop\cmd.bat deleted successfully.
I:\Users\Robert\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: DefaultAppPool

User: Public

User: Robert
->Java cache emptied: 548527 bytes

User: UpdatusUser

Total Java Files Cleaned = 1.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: DefaultAppPool

User: Public

User: Robert
->Flash cache emptied: 492 bytes

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 12072012_003335

[gringo_pr]

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • O4 - HKLM\..\Run: [Dit] Dit.exe
    O4 - HKUS\S-1-5-21-3619600033-2495703809-3358291532-1003\..\RunOnce: [WAB Migrate] %ProgramFiles%\Windows Mail\wab.exe /Upgrade (User 'UpdatusUser')
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo

[tyler4402]

Hi Gringo I have removed the files suggested please find below the latest scan result, regards Robert.
Ps I thought that once removed by HJT the files were removed permanently and not just from the startup folder?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:54, on 07/12/2012
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v10.0 (10.00.9200.16438)
Boot mode: Normal

Running processes:
I:\Windows\system32\Dwm.exe
I:\Windows\Explorer.EXE
I:\Program Files\Trusteer\Rapport\bin\RapportService.exe
I:\Program Files\AVAST Software\Avast\AvastUI.exe
I:\Windows\system32\taskhost.exe
I:\Windows\vVX3000.exe
I:\Windows\DitExp.exe
I:\Windows\system32\DllHost.exe
I:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
I:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
I:\Program Files\Comodo\COMODO Internet Security\cfp.exe
I:\Windows\system32\taskeng.exe
I:\Program Files\NVIDIA Corporation\Display\nvtray.exe
I:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
I:\Program Files\Windows Live\Mail\wlmail.exe
I:\Program Files\Windows Live\Contacts\wlcomm.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Google\Chrome\Application\chrome.exe
I:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.talktalk.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - I:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: EmailBHO - {647FD14A-C4F1-46F4-8FC3-0B40F54226F7} - I:\Program Files\jZip\WebmailPlugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - I:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SBCONVERT - {92A9ACF4-9333-43AE-9698-DB283326F87F} - I:\Program Files\SpeedBit Video Downloader\TBUB9\tbcore3.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - I:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - I:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - I:\Program Files\SpeedBit Video Downloader\TBUB9\grabber.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - I:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - I:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - I:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [avast] "I:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [VX3000] I:\Windows\vVX3000.exe
O4 - HKLM\..\Run: [IntelliType Pro] "i:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "i:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "I:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - I:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - I:\Program Files\ieSpell\iespell.dll
O10 - Unknown file in Winsock LSP: i:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: i:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix:
O15 - Trusted Zone: http://www.computeractive.co.uk
O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photob...aL2ig_0fSS8.cab
O16 - DPF: {10000000-1000-1000-1000-100000000000} - http://cdn.betteradv....0/ghostery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9547F408-0CEE-42E5-87F0-D38FB133271B}: NameServer = 8.26.56.26,156.154.70.22
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - I:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: i:\windows\system32\guard32.dll i:\windows\system32\guard32.dll i:\windows\system32\guard32.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - I:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Wireless Adapter Hardware Push Button Service (ALPBCSVC) - Unknown owner - I:\Program Files\D-Link\DWA-140 Driver\ALPBCSVC.exe
O23 - Service: AppleChargerSrv - Unknown owner - I:\Windows\system32\AppleChargerSrv.exe
O23 - Service: avast! Antivirus - AVAST Software - I:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - I:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DES2 Service for Energy Saving. (DES2 Service) - Unknown owner - I:\Program Files\GIGABYTE\EnergySaver2\des2svr.exe
O23 - Service: COMODO Dragon Update Service (DragonUpdater) - Unknown owner - I:\Program Files\Comodo\Dragon\dragon_updater.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - I:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - I:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - I:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - I:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - I:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - I:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - I:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Secunia PSI Agent - Secunia - I:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - I:\Program Files\Secunia\PSI\sua.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - I:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Smart TimeLock Service (Smart TimeLock) - Gigabyte Technology CO., LTD. - I:\Program Files\GIGABYTE\Smart6\Timelock\TimeMgmtDaemon.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - I:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TomTomHOMEService - TomTom - I:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - I:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 8916 bytes

[gringo_pr]

In the section that I used Hijackthis - it only removes the startup entry and leaves the files alone

did you run the ESET scan



gringo

[tyler4402]

Hi Gringo
Just run the eset scan, after 08:42:23 it reported no threats, the scan ran so long and after 4 hrs I had to go out, and if the scan ran after the PC shut down, I'm not sure if it did or not, the timer showed over 8 Hrs running when I restarted the PC.
When I clicked close, it said the prog might not have installed correctly, but I ran it as admin as requested. regards Ronert

[gringo_pr]

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

• Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  
• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
  
  Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

[tyler4402]

Hi Gringo
It looks like my PC is running ok now no issues over the weekend so thanks for your help, I do have CCleaner and Malwarebytes A M installed so I will use them weekly rather than monthly, I'll have a look at M'soft security essentials but through forums etc I got the impression that M'soft were a bit poor on security, and up to now I have been satisfied with Comodo and Avast, as for Win Patrol I had the free version last year and I can't remember why its not there now so I will reinstall it.
I do use HJT but I did not know it could be used to remove startup items without deleting the program, it would be handy to know how to do that.
I did uninstall the tools we used but could not find ComboFix, then I ran the OT Cleanit which ran ok, so again my thanks for your patience, best regards Robert.

[gringo_pr]

Hello


check out the NOTE here - http://www.geekstogo...ost__p__2235306

it will give some idea on how to use it


You are more than welcome



gringo

[gringo_pr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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