[Essexboy]

Is it booting to normal windows now ?

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Yes and I'm frightened to try it again

[Steviep]

Yes and I'm frightened to try it again

[Essexboy]

Well this is an adventure ,

What is the current status of the system .. Are there any errors or problems ? (apart from AVG )

[Steviep]

LOL it sure is, the laptop seems to be ok been surfing the net and seems quick enough not had any redirects or lock ups but I've not switched it off again

[Essexboy]

OK lets bite the bullet and reboot

[Steviep]

Phew started normally

[Essexboy]

OK a search for orphans now I feel

Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

[Steviep]

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.25.02

Windows 7 x86 NTFS
Internet Explorer 9.0.8112.16421
Ants :: ANTS-PC [administrator]

25/11/2012 14:05:13
mbam-log-2012-11-25 (14-05-13).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 201775
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} (Adware.Zango) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{D95C7240-0282-4C01-93F5-673BCA03DA86} (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKLM\SOFTWARE\Mozilla\Firefox\extensions|[email protected] (Adware.Hotbar) -> Data: C:\Program Files\Hotbar\bin\11.0.175.0\firefox\extensions -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\ProgramData\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.

Files Detected: 2
C:\Users\Ants\AppData\Roaming\msconfig.dat (Trojan.Ransom) -> Quarantined and deleted successfully.
C:\ProgramData\IBUpdaterService\repository.xml (PUP.InstallBrain) -> Quarantined and deleted successfully.

(end)

[Essexboy]

Final question, how is it now any problems at all ?

[Steviep]

No it seems to be ok

[Essexboy]

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Go to this site and click Do I have Java
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe

[Steviep]

Thanks for all of your help, should I just leave the AVG ?

[Essexboy]

'Tis a moot point as it installs its own firewall driver. So when you uninstall, AVG should remove that and then replace it with the original, but it appears not to be doing that. So for the small performance hit I would leave it

[Steviep]

I'm trying to do windows updates and Java updates and not having any luck, on windows updates I get this

To install updates from this website, you must be logged on as an administrator or a member of the Administrators group on your computer. If you use Windows XP, you can see if you are an administrator by going to User Accounts in Control Panel.

Note: If your computer is connected to a network, network policy settings might also prevent you using this website. Contact your system administrator for help with updates.

THe Java site just hangs

[Essexboy]

OK can you confirm you are running from an administrator account ?

If you are then :

Download Windows Repair (all in one) from this site

Install the programme then run



Go to step 3 and allow it to run SFC



On the start repairs tab click start


Select the following items and tick restart system when finished