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Blinking cursor on XP, credit card info given :-( [Solved]


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#31
frobey

frobey

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So I ran aswMBR, OTL, chkdsk and sfc (sfc hadn't finished by the time they needed to leave so they were going to write down any messages and then reboot the computer and let me know how it performed. Log files are below.

Chkdsk didn't show any errors, at least on the box that came up quickly and then went away as the laptop was rebooting.

At the completion of running chkdsk since it had to reboot I could see one of the issues he is talking aboout...after clicking his name and when the computer is logging in, the desktop shows up with all the icons grayed out and then over the next minute they fill in with color...he said that never seemed to happen that way in the past....then when you fire up Internet Explorer it takes it at least a minute to come up and probably another 30 seconds for it to bring up his home page (set to MSN). Maybe sfr will fix that issue...

I don't know if this is unrelated or not but when I went to the geekstogo forum a message popped up "Stop running the script?" "A script on this page is causing IE to run slowly. If it continues to run your computer might become unresponsive." and I'm given Yes or No. If I select No the box stays there, if I select yes it goes away....but it never tells me what the issue is with the script.

He also has a bunch of programs in his Startup that run (epson ink monitor and a couple Dell programs, etc.) that I know are slowing things down and I'd like to get rid of, but they've always run so I don't think they're a cause of his current complaint of the computer is running slow...

I'll let you know what he says about the performance once the laptop reboots after the completion of sfc. Thanks again for your help!!!!

aswMBR Log file

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-11 10:11:59
-----------------------------
10:11:59.578 OS Version: Windows 5.1.2600 Service Pack 3
10:11:59.578 Number of processors: 2 586 0xF02
10:11:59.578 ComputerName: FAMILY UserName: Fred
10:12:00.734 Initialize success
10:12:10.343 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
10:12:10.343 Disk 0 Vendor: Hitachi_HTS721010G9SA00 MCZOC10H Size: 95396MB BusType: 3
10:12:10.437 Disk 0 MBR read successfully
10:12:10.437 Disk 0 MBR scan
10:12:10.437 Disk 0 Windows XP default MBR code
10:12:10.468 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 54 MB offset 63
10:12:10.500 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 90208 MB offset 112455
10:12:10.515 Disk 0 Partition - 00 0F Extended LBA 2047 MB offset 184876020
10:12:10.562 Disk 0 Partition 3 00 DB CP/M / CTOS Dell 8.0 3074 MB offset 189068985
10:12:10.578 Disk 0 Partition 4 00 DD MSDOS5.0 2047 MB offset 184876083
10:12:10.578 Disk 0 scanning sectors +195366465
10:12:10.812 Disk 0 scanning C:\WINDOWS\system32\drivers
10:12:36.453 Service scanning
10:13:09.156 Modules scanning
10:13:26.546 Disk 0 trace - called modules:
10:13:26.562 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
10:13:26.562 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a84cab8]
10:13:26.562 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\00000073[0x8a877510]
10:13:26.562 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8a84f940]
10:13:26.578 Scan finished successfully
10:14:41.609 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Fred\Desktop\MBR.dat"
10:14:41.609 The log file has been saved successfully to "C:\Documents and Settings\Fred\Desktop\aswMBR.txt"

OTL log file

OTL logfile created on: 12/11/2012 10:22:11 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Fred\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.33 Gb Available Physical Memory | 66.66% Memory free
3.85 Gb Paging File | 2.88 Gb Available in Paging File | 74.95% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 88.09 Gb Total Space | 56.94 Gb Free Space | 64.64% Space Free | Partition Type: NTFS
Drive E: | 29.81 Gb Total Space | 29.73 Gb Free Space | 99.75% Space Free | Partition Type: FAT32

Computer Name: FAMILY | User Name: Fred | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/12/11 06:44:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Fred\Desktop\OTL.exe
PRC - [2012/11/25 10:25:43 | 000,161,768 | ---- | M] (Oracle Corporation) -- C:\Program Files\Java\jre7\bin\jqs.exe
PRC - [2012/09/29 19:54:26 | 000,766,536 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2012/09/29 19:54:26 | 000,676,936 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/09/29 19:54:26 | 000,399,432 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/09/12 11:21:04 | 001,278,648 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2012/09/08 05:53:00 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
PRC - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
PRC - [2012/07/17 14:09:30 | 000,166,320 | -H-- | M] (McAfee, Inc.) -- C:\WINDOWS\system32\mfevtps.exe
PRC - [2012/07/17 14:05:48 | 000,168,368 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
PRC - [2012/07/17 14:03:46 | 000,200,816 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
PRC - [2011/06/15 16:33:20 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\BingBar\SeaPort.EXE
PRC - [2009/05/21 09:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 17:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/10/09 11:55:58 | 000,665,600 | ---- | M] (SSC Localization Group) -- C:\Program Files\SSC Service Utility\ssc_serv.exe
PRC - [2007/05/02 17:16:54 | 000,184,320 | ---- | M] (CyberLink Corp.) -- C:\Program Files\Dell\MediaDirect\PCMService.exe
PRC - [2007/01/31 13:55:42 | 000,096,370 | ---- | M] (Canon Inc.) -- C:\Program Files\Canon\CAL\CALMAIN.exe
PRC - [2006/11/03 18:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MsMpEng.exe
PRC - [2006/08/03 18:51:42 | 001,032,192 | ---- | M] (Dell Inc) -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2006/03/24 16:30:44 | 000,282,624 | -H-- | M] (SigmaTel, Inc.) -- C:\WINDOWS\stsystra.exe
PRC - [2006/01/02 17:41:22 | 000,045,056 | ---- | M] (ATI Technologies Inc.) -- C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
PRC - [2005/12/12 14:03:54 | 000,417,855 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
PRC - [2005/12/12 14:02:24 | 000,176,193 | ---- | M] (American Power Conversion Corporation) -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
PRC - [2005/03/09 04:00:00 | 000,098,304 | -H-- | M] (SEIKO EPSON CORPORATION) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\E_FATIAIA.EXE
PRC - [2003/09/10 02:24:00 | 000,020,480 | ---- | M] () -- C:\Program Files\NetWaiting\netwaiting.exe


========== Modules (No Company Name) ==========

MOD - [2012/11/16 09:34:26 | 003,391,488 | -H-- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_a80adfcf\mscorlib.dll
MOD - [2012/11/16 09:34:24 | 000,843,776 | -H-- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.drawing\1.0.5000.0__b03f5f7f11d50a3a_d9e218af\system.drawing.dll
MOD - [2012/11/16 09:34:18 | 002,088,960 | -H-- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.xml\1.0.5000.0__b77a5c561934e089_d5068090\system.xml.dll
MOD - [2012/11/16 09:34:14 | 003,035,136 | -H-- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.windows.forms\1.0.5000.0__b77a5c561934e089_cd50842b\system.windows.forms.dll
MOD - [2012/11/15 21:03:50 | 001,966,080 | -H-- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_82359613\system.dll
MOD - [2012/11/15 21:03:16 | 001,232,896 | -H-- | M] () -- c:\windows\assembly\gac\system\1.0.5000.0__b77a5c561934e089\system.dll
MOD - [2012/11/15 21:03:15 | 001,269,760 | -H-- | M] () -- c:\windows\assembly\gac\system.web\1.0.5000.0__b03f5f7f11d50a3a\system.web.dll
MOD - [2012/11/15 21:03:14 | 002,064,384 | -H-- | M] () -- c:\windows\assembly\gac\system.windows.forms\1.0.5000.0__b77a5c561934e089\system.windows.forms.dll
MOD - [2012/11/15 20:54:47 | 005,450,752 | -H-- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\d35b50eb6bb7b1bfb6592419d9feba47\System.Xml.ni.dll
MOD - [2012/11/15 20:51:56 | 007,977,472 | -H-- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\90ad0c96693527ae685ff40019bb33b0\System.ni.dll
MOD - [2012/11/15 20:51:41 | 011,492,352 | -H-- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\3add69b075f3da012fb97ce00cd795c0\mscorlib.ni.dll
MOD - [2012/07/17 14:12:54 | 000,023,088 | ---- | M] () -- C:\Program Files\Common Files\McAfee\SystemCore\mfeelama.dll
MOD - [2012/06/13 07:30:40 | 000,471,040 | -H-- | M] () -- c:\windows\assembly\gac\system.drawing\1.0.5000.0__b03f5f7f11d50a3a\system.drawing.dll
MOD - [2010/07/07 04:51:33 | 000,034,816 | ---- | M] () -- C:\Program Files\Google\Google Desktop Search\gzlib.dll
MOD - [2010/02/18 02:37:08 | 000,221,184 | ---- | M] () -- C:\Program Files\Family Toolbar\mhxpcomi.dll
MOD - [2009/05/07 16:46:54 | 002,642,432 | ---- | M] () -- C:\Program Files\Family Toolbar\tbcore3.dll
MOD - [2009/05/07 16:43:00 | 000,355,840 | ---- | M] () -- C:\Program Files\Family Toolbar\tbhelper.dll
MOD - [2006/11/22 17:35:44 | 000,086,016 | -H-- | M] () -- C:\WINDOWS\system32\preflib.dll
MOD - [2006/11/22 17:30:58 | 000,757,760 | -H-- | M] () -- C:\WINDOWS\system32\bcm1xsup.dll
MOD - [2006/08/03 18:52:00 | 000,073,728 | ---- | M] () -- C:\Program Files\Dell\QuickSet\dadkeyb.dll
MOD - [2005/10/25 01:24:22 | 000,020,594 | -H-- | M] () -- C:\WINDOWS\system32\DELS3L3.DLL
MOD - [2005/10/13 13:53:36 | 000,090,223 | ---- | M] () -- C:\Program Files\Dell\QuickSet\preflibcl.dll
MOD - [2004/08/11 17:23:24 | 000,372,736 | -H-- | M] () -- c:\windows\assembly\gac\system.management\1.0.5000.0__b03f5f7f11d50a3a\system.management.dll
MOD - [2004/08/11 17:23:22 | 001,339,392 | -H-- | M] () -- c:\windows\assembly\gac\system.xml\1.0.5000.0__b77a5c561934e089\system.xml.dll
MOD - [2004/08/11 17:23:22 | 000,323,584 | -H-- | M] () -- c:\windows\assembly\gac\system.runtime.remoting\1.0.5000.0__b77a5c561934e089\system.runtime.remoting.dll
MOD - [2003/09/10 02:24:00 | 000,020,480 | ---- | M] () -- C:\Program Files\NetWaiting\netwaiting.exe
MOD - [2002/07/04 08:38:00 | 000,053,248 | ---- | M] () -- C:\Program Files\ArcSoft\PhotoImpression 5\Share\PIHook.dll


========== Services (SafeList) ==========

SRV - [2012/11/25 10:25:43 | 000,161,768 | ---- | M] (Oracle Corporation) [Auto | Running] -- C:\Program Files\Java\jre7\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2012/11/13 11:16:35 | 000,250,808 | -H-- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/09/29 19:54:26 | 000,676,936 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/09/29 19:54:26 | 000,399,432 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/09/10 16:44:06 | 000,279,048 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2012/09/08 05:53:00 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCORE.EXE -- (!SASCORE)
SRV - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2012/08/31 12:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2012/07/17 14:09:30 | 000,166,320 | -H-- | M] (McAfee, Inc.) [Auto | Running] -- C:\WINDOWS\system32\mfevtps.exe -- (mfevtp)
SRV - [2012/07/17 14:05:48 | 000,168,368 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)
SRV - [2012/07/17 14:03:46 | 000,200,816 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2011/07/07 18:31:08 | 000,195,336 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/06/15 16:33:20 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2011/06/13 22:09:22 | 000,267,568 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Fix it Center\Matsvc.exe -- (MatSvc)
SRV - [2008/08/13 17:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter)
SRV - [2007/01/31 13:55:42 | 000,096,370 | ---- | M] (Canon Inc.) [Auto | Running] -- C:\Program Files\Canon\CAL\CALMAIN.exe -- (CCALib8)
SRV - [2006/11/03 18:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)
SRV - [2005/12/12 14:02:24 | 000,176,193 | ---- | M] (American Power Conversion Corporation) [Auto | Running] -- C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe -- (APC UPS Service)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | System | Stopped] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys -- (SASKUTIL)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\Drivers\NTPASp50.sys -- (NTPASp50)
DRV - File not found [Kernel | On_Demand | Unknown] -- -- (mfeavfk01)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - File not found [Kernel | On_Demand | Unknown] -- C:\DOCUME~1\Fred\LOCALS~1\Temp\aswMBR.sys -- (aswMBR)
DRV - [2012/09/29 19:54:26 | 000,022,856 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mbam.sys -- (MBAMProtector)
DRV - [2012/07/17 14:12:34 | 000,060,480 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\cfwids.sys -- (cfwids)
DRV - [2012/07/17 14:09:10 | 000,091,168 | -H-- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\mfetdi2k.sys -- (mfetdi2k)
DRV - [2012/07/17 14:08:10 | 000,092,192 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2012/07/17 14:07:00 | 000,554,048 | -H-- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2012/07/17 14:05:58 | 000,360,792 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfefirek.sys -- (mfefirek)
DRV - [2012/07/17 14:05:38 | 000,061,912 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2012/07/17 14:05:18 | 000,230,224 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2012/07/17 14:04:46 | 000,127,992 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2012/04/20 15:40:44 | 000,146,872 | -H-- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HipShieldK.sys -- (HipShieldK)
DRV - [2009/06/30 06:29:09 | 000,005,248 | -H-- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\giveio.sys -- (giveio)
DRV - [2006/11/22 17:34:36 | 000,604,928 | -H-- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2006/08/25 00:23:08 | 000,044,544 | -H-- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\bcm4sbxp.sys -- (bcm4sbxp)
DRV - [2006/05/23 07:06:36 | 001,578,496 | -H-- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2006/03/24 16:34:30 | 001,156,648 | -H-- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2005/10/14 08:40:18 | 000,307,968 | -H-- | M] (REDC) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2005/10/14 08:40:18 | 000,051,328 | -H-- | M] (REDC) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2005/10/14 08:40:18 | 000,028,544 | -H-- | M] (REDC) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2005/08/12 17:50:46 | 000,016,128 | -H-- | M] (Dell Inc) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\APPDRV.SYS -- (APPDRV)
DRV - [2005/07/21 20:02:12 | 001,035,008 | -H-- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2005/07/21 20:01:08 | 000,201,600 | -H-- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)
DRV - [2005/07/21 20:01:00 | 000,717,952 | -H-- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2004/02/13 09:46:00 | 000,017,153 | -H-- | M] (Dell Inc) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\omci.sys -- (omci)
DRV - [2003/09/19 14:45:48 | 000,021,248 | -H-- | M] (Padus, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\pfc.sys -- (pfc)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.co...ie=utf8&oe=utf8
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?...=OIE8HP&PC=B8DF
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\URLSearchHook: {1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48} - C:\Program Files\Family Toolbar\tbhelper.dll ()
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes,DefaultScope = {E1C35E90-CA63-4D5E-AC05-EBFF329D8646}
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{547EEAAC-3665-4e6c-B326-C622D698543A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}: "URL" = http://127.0.0.1:466...q={searchTerms}
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{BE28C22E-F666-424d-B5FD-125C4AFEE34E}: "URL" = http://search.myheri...q={searchTerms}
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{E1C35E90-CA63-4D5E-AC05-EBFF329D8646}: "URL" = http://www.google.co...&rlz=1I7GGLL_en
IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://search.myheritage.com/"
FF - prefs.js..extensions.enabledAddons: {D19CA586-DD6C-4a0a-96F8-14644F340D60}:14.4.1
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_287.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw_1166636.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@canon.com/MycameraPlugin: C:\Program Files\Canon\ZoomBrowser EX\Program\NPCIG.dll (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\WINDOWS\system32\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\progra~1\mcafee\msc\npmcsn~1.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=13: C:\Program Files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll (Google)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{D19CA586-DD6C-4a0a-96F8-14644F340D60}: C:\Program Files\Common Files\McAfee\SystemCore [2012/12/11 07:31:02 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/01/10 14:13:46 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\McAfee\MSK [2012/12/02 16:24:10 | 000,000,000 | ---D | M]

[2011/05/17 10:33:19 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Fred\Application Data\Mozilla\Extensions
[2011/05/17 10:32:19 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/12/11 07:31:02 | 000,000,000 | ---D | M] (McAfee ScriptScan for Firefox) -- C:\PROGRAM FILES\COMMON FILES\MCAFEE\SYSTEMCORE
[2010/03/22 08:26:08 | 000,000,000 | -H-D | M] (Microsoft .NET Framework Assistant) -- C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION
[2012/01/10 14:13:44 | 000,121,816 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2011/04/14 13:01:38 | 000,024,376 | ---- | M] (McAfee, Inc.) -- C:\Program Files\mozilla firefox\components\Scriptff.dll
[2011/10/08 17:15:53 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2011/11/10 11:29:00 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - homepage: http://search.myheritage.com/
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://search.myheritage.com/
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.95\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.95\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files\Google\Chrome\Application\23.0.1271.95\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Documents and Settings\Fred\Local Settings\Application Data\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.240.7 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U24 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Microsoft\u00AE DRM (Enabled) = C:\Program Files\Windows Media Player\npdrmv2.dll
CHR - plugin: Microsoft\u00AE DRM (Enabled) = C:\Program Files\Windows Media Player\npwmsdrm.dll
CHR - plugin: Windows Media Player Plug-in Dynamic Link Library (Enabled) = C:\Program Files\Windows Media Player\npdsplay.dll
CHR - plugin: NPCIG.dll (Enabled) = C:\Program Files\Canon\ZoomBrowser EX\Program\NPCIG.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Updater (Enabled) = C:\Program Files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
CHR - plugin: Picasa (Enabled) = C:\Program Files\Google\Picasa3\npPicasa3.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\WINDOWS\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: McAfee SecurityCenter (Enabled) = c:\progra~1\mcafee\msc\npmcsn~1.dll

O1 HOSTS File: ([2012/11/25 15:14:01 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (MHTBPos00 Class) - {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll (Sonic Solutions)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120622124221.dll (McAfee, Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (CMySite Class) - {D62EC836-BF1E-4CAC-81BE-FB9179835D8E} - C:\Program Files\Family Toolbar\mhxpcomi.dll ()
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (Easy-WebPrint) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll ()
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Family Toolbar) - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O3 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\Toolbar\WebBrowser: (Family Toolbar) - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll ()
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe" File not found
O4 - HKLM..\Run: [ATICCC] C:\Program Files\ATI Technologies\ATI.ACE\cli.exe (ATI Technologies Inc.)
O4 - HKLM..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [Family Tree Builder Update] C:\Program Files\MyHeritage\Bin\FTBCheckUpdates.exe (MyHeritage)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\WINDOWS\stsystra.exe (SigmaTel, Inc.)
O4 - HKLM..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe (SSC Localization Group)
O4 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE (SEIKO EPSON CORPORATION)
O4 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netwaiting.exe ()
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe (American Power Conversion Corporation)
O4 - Startup: C:\Documents and Settings\Fred\Start Menu\Programs\Startup\Jacquie Lawson London Advent Calendar.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\WINDOWS\System32\GPhotos.scr (Google Inc.)
O8 - Extra context menu item: Easy-WebPrint Add To Print List - C:\Program Files\Canon\Easy-WebPrint\Resource.dll ()
O8 - Extra context menu item: Easy-WebPrint High Speed Print - C:\Program Files\Canon\Easy-WebPrint\Resource.dll ()
O8 - Extra context menu item: Easy-WebPrint Preview - C:\Program Files\Canon\Easy-WebPrint\Resource.dll ()
O8 - Extra context menu item: Easy-WebPrint Print - C:\Program Files\Canon\Easy-WebPrint\Resource.dll ()
O15 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..Trusted Domains: fidelity.com ([statements] https in Trusted sites)
O15 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..Trusted Domains: fidelity.com ([www] https in Trusted sites)
O15 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..Trusted Domains: microsoft.com ([www.update] https in Trusted sites)
O15 - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {32505657-9980-0010-8000-00AA00389B71} http://download.micr...01F/wmvadvd.cab (Reg Error: Key error.)
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} http://download.micr...20/pmupd806.exe (MSN Money Charting)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.micros...b?1231859997421 (MUWebControl Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (OnlineScanner Control)
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} https://accounting.q...139/qboax10.cab (QuickBooks Online Edition Utilities Class v10)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macr...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3C54B91D-54D7-416F-B250-EBCD5226BBA4}: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DB7286F1-8AB2-463C-8C81-A6242E3CA22A}: DhcpNameServer = 192.168.1.254
O18 - Protocol\Handler\mhtb {669A2A3A-F19C-452D-800D-1240299756C1} - C:\Program Files\Family Toolbar\mhxpcomi.dll ()
O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - (Ati2evxx.dll) - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - C:\Program Files\Windows Defender\MpShHook.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/11 17:15:00 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2012/11/27 18:30:30 | 000,000,100 | ---- | M] () - E:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2012/11/27 18:30:30 | 000,000,204 | ---- | M] () - E:\autorun.inf -- [ FAT32 ]
O32 - AutoRun File - [2012/11/27 18:30:30 | 000,017,542 | ---- | M] () - E:\autorun.ico -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/12/11 10:11:19 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Fred\Desktop\OTL.exe
[2012/12/11 10:11:10 | 004,732,416 | ---- | C] (AVAST Software) -- C:\Documents and Settings\Fred\Desktop\aswMBR.exe
[2012/12/11 07:33:37 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\McAfee
[2012/11/25 16:34:43 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Fred\Local Settings\Application Data\Sun
[2012/11/25 10:27:19 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2012/11/25 10:25:34 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2012/11/24 21:34:50 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2012/11/24 21:15:45 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Fred\Application Data\Malwarebytes
[2012/11/24 21:15:25 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/11/24 21:15:24 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2012/11/24 21:15:23 | 000,022,856 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2012/11/24 21:15:23 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/11/24 10:56:24 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2012/11/24 10:29:53 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2012/11/24 10:26:18 | 000,000,000 | ---D | C] -- C:\WINDOWS\erdnt
[2012/11/22 11:39:26 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Fred\Recent
[2012/11/19 17:07:17 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\McAfee
[2 C:\Documents and Settings\Fred\My Documents\*.tmp files -> C:\Documents and Settings\Fred\My Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/12/11 10:18:00 | 000,000,830 | -H-- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2012/12/11 10:14:41 | 000,000,512 | ---- | M] () -- C:\Documents and Settings\Fred\Desktop\MBR.dat
[2012/12/11 09:59:00 | 000,000,886 | -H-- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/12/11 08:14:32 | 000,002,521 | ---- | M] () -- C:\Documents and Settings\Fred\Desktop\Microsoft Office Outlook 2003.lnk
[2012/12/11 07:28:54 | 000,000,882 | -H-- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/12/11 07:28:44 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2012/12/11 07:25:38 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/12/11 07:25:33 | 2145,845,248 | -HS- | M] () -- C:\hiberfil.sys
[2012/12/11 06:44:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Fred\Desktop\OTL.exe
[2012/12/11 06:43:54 | 004,732,416 | ---- | M] (AVAST Software) -- C:\Documents and Settings\Fred\Desktop\aswMBR.exe
[2012/12/10 21:06:11 | 000,000,420 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{3A37541D-F8BA-4235-B0FF-8F18B035A17F}.job
[2012/12/10 16:59:00 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Fred\Desktop\Microsoft Office Word 2003.lnk
[2012/12/10 08:46:40 | 000,002,206 | -H-- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/12/04 17:26:01 | 000,042,567 | -H-- | M] () -- C:\WINDOWS\System32\QuickTime.qtp
[2012/12/04 17:24:56 | 000,054,156 | -H-- | M] () -- C:\WINDOWS\QTFont.qfn
[2012/12/04 07:14:28 | 000,002,495 | ---- | M] () -- C:\Documents and Settings\Fred\Desktop\Microsoft Office Excel 2003.lnk
[2012/12/02 16:03:36 | 000,001,813 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Google Chrome.lnk
[2012/11/25 15:54:08 | 000,154,768 | -H-- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/11/25 15:14:01 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2012/11/25 10:41:34 | 000,001,734 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader XI.lnk
[2012/11/25 10:38:47 | 000,000,802 | ---- | M] () -- C:\Documents and Settings\Fred\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes Anti-Malware.lnk
[2012/11/24 22:49:54 | 000,001,441 | ---- | M] () -- C:\scu.dat
[2012/11/24 21:15:25 | 000,000,784 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/11/24 20:56:17 | 000,000,711 | -H-- | M] () -- C:\WINDOWS\MyHeritage.INI
[2012/11/24 10:29:58 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2012/11/18 09:32:21 | 000,000,720 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Microsoft Fix it Center.lnk
[2012/11/18 08:47:25 | 000,000,664 | -H-- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/11/16 09:39:49 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\Fred\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Office Outlook.lnk
[2012/11/15 20:54:34 | 000,001,393 | -H-- | M] () -- C:\WINDOWS\imsins.BAK
[2012/11/15 20:51:03 | 000,446,424 | -H-- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/11/15 20:51:03 | 000,073,464 | -H-- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2 C:\Documents and Settings\Fred\My Documents\*.tmp files -> C:\Documents and Settings\Fred\My Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/12/11 10:14:41 | 000,000,512 | ---- | C] () -- C:\Documents and Settings\Fred\Desktop\MBR.dat
[2012/11/25 10:41:34 | 000,002,315 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader XI.lnk
[2012/11/25 10:41:34 | 000,001,734 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader XI.lnk
[2012/11/25 10:38:47 | 000,000,802 | ---- | C] () -- C:\Documents and Settings\Fred\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes Anti-Malware.lnk
[2012/11/24 22:04:06 | 000,001,441 | ---- | C] () -- C:\scu.dat
[2012/11/24 21:15:25 | 000,000,784 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/11/24 10:29:58 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2012/11/24 10:29:55 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2012/11/24 10:15:46 | 000,000,955 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Defender.lnk
[2012/11/24 10:15:46 | 000,000,690 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Movie Maker.lnk
[2012/11/24 10:15:46 | 000,000,629 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk
[2012/11/24 10:15:46 | 000,000,609 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Messenger.lnk
[2012/11/24 10:15:46 | 000,000,493 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
[2012/11/24 10:15:45 | 000,001,890 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\MSN.lnk
[2012/11/24 10:15:45 | 000,001,659 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\MediaDirect.lnk
[2012/11/24 10:15:45 | 000,001,461 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Savor the Moment.lnk
[2012/11/24 10:15:45 | 000,000,876 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Baseline Security Analyzer 2.2.lnk
[2012/11/24 10:15:45 | 000,000,726 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Fix it Center.lnk
[2012/11/24 10:15:41 | 000,000,738 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Acrobat_com.lnk
[2012/11/18 08:47:25 | 000,000,664 | -H-- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/02/16 08:24:31 | 000,003,072 | -H-- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/05/17 10:32:38 | 000,000,000 | -H-- | C] () -- C:\WINDOWS\nsreg.dat
[2007/07/04 09:22:03 | 000,007,168 | -H-- | C] () -- C:\Documents and Settings\Fred\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/05 19:05:28 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\Fred\Local Settings\Application Data\fusioncache.dat

========== ZeroAccess Check ==========

[2004/08/11 17:21:56 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/13 19:12:05 | 001,499,136 | -H-- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | -H-- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2008/04/13 19:12:08 | 000,273,920 | -H-- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2011/05/16 20:32:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\FileCure
[2010/03/30 10:41:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MyHeritage
[2007/10/31 20:59:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SupportSoft
[2010/09/21 11:02:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/12/12 11:36:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\JLAdventCalendarLondon2011
[2007/05/09 20:04:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\Leadertech
[2011/05/30 19:36:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\MyHeritage
[2010/12/10 08:49:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\PCDr
[2011/06/17 20:07:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\Staples Easy Button
[2010/03/30 20:58:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fred\Application Data\The Complete Genealogy Reporter - FTB

========== Purity Check ==========



========== Custom Scans ==========

========== Base Services ==========
SRV - [2008/04/13 19:12:12 | 000,044,544 | -H-- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\alg.exe -- (ALG)
SRV - [2008/04/13 19:12:11 | 000,006,656 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wuauserv.dll -- (wuauserv)
SRV - [2008/04/13 19:12:03 | 000,409,088 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\qmgr.dll -- (BITS)
SRV - [2012/07/06 08:58:51 | 000,078,336 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\system32\browser.dll -- (Browser)
SRV - [2008/04/13 19:11:51 | 000,062,464 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\cryptsvc.dll -- (CryptSvc)
SRV - [2008/04/13 19:11:51 | 000,126,976 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dhcpcsvc.dll -- (Dhcp)
SRV - [2009/04/20 12:17:26 | 000,045,568 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dnsrslvr.dll -- (Dnscache)
SRV - [2009/02/06 06:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (Eventlog)
SRV - [2008/04/13 19:11:52 | 000,033,792 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\eapsvc.dll -- (EapHost)
SRV - [2009/07/27 18:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\shsvcs.dll -- (FastUserSwitchingCompatibility)
SRV - [2008/04/13 19:12:08 | 000,015,872 | -H-- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\w3ssl.dll -- (HTTPFilter)
SRV - [2008/04/13 19:11:54 | 000,021,504 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\hidserv.dll -- (HidServ)
SRV - [2008/04/13 19:12:22 | 000,150,528 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\imapi.exe -- (ImapiService)
SRV - [2008/04/13 19:12:24 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (PolicyAgent)
SRV - [2008/04/13 19:11:52 | 000,023,552 | -H-- | M] (Microsoft Corp.) [On_Demand | Stopped] -- C:\WINDOWS\system32\dmserver.dll -- (dmserver)
SRV - [2008/04/13 19:12:17 | 000,224,768 | -H-- | M] (Microsoft Corp., Veritas Software) [On_Demand | Stopped] -- C:\WINDOWS\System32\dmadmin.exe -- (dmadmin)
SRV - [2008/04/13 19:12:17 | 000,005,120 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\dllhost.exe -- (SwPrv)
SRV - [2008/04/13 19:12:24 | 000,013,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\lsass.exe -- (Netlogon)
SRV - [2008/04/13 19:12:01 | 000,198,144 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\netman.dll -- (Netman)
SRV - [2008/06/20 11:02:47 | 000,245,248 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\mswsock.dll -- (Nla)
SRV - [2009/02/06 06:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (PlugPlay)
SRV - [2010/08/17 08:17:06 | 000,058,880 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\spoolsv.exe -- (Spooler)
SRV - [2008/04/13 19:12:24 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (ProtectedStorage)
SRV - [2008/04/13 19:12:03 | 000,088,576 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\rasauto.dll -- (RasAuto)
SRV - [2008/04/13 19:12:03 | 000,186,368 | -H-- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\rasmans.dll -- (RasMan)
SRV - [2009/02/09 07:10:48 | 000,401,408 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\rpcss.dll -- (RpcSs)
SRV - [2008/04/13 19:12:02 | 000,435,200 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\ntmssvc.dll -- (NtmsSvc)
SRV - [2008/04/13 19:12:05 | 000,018,944 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\seclogon.dll -- (seclogon)
SRV - [2008/04/13 19:12:24 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (SamSs)
SRV - [2008/04/13 19:12:10 | 000,080,896 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wscsvc.dll -- (wscsvc)
SRV - [2010/08/27 00:57:43 | 000,099,840 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srvsvc.dll -- (lanmanserver)
SRV - [2009/07/27 18:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (ShellHWDetection)
SRV - [2008/04/13 19:12:07 | 000,171,008 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srsvc.dll -- (srservice)
SRV - [2008/04/13 19:12:05 | 000,192,512 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\schedsvc.dll -- (Schedule)
SRV - [2008/04/13 19:11:56 | 000,013,824 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lmhsvc.dll -- (LmHosts)
SRV - [2008/04/13 19:12:07 | 000,249,856 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\tapisrv.dll -- (TapiSrv)
SRV - [2008/04/13 19:12:07 | 000,295,424 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\termsrv.dll -- (TermService)
SRV - [2009/07/27 18:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (Themes)
SRV - [2008/04/13 19:12:38 | 000,289,792 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\vssvc.exe -- (VSS)
SRV - [2008/04/13 19:11:50 | 000,042,496 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\audiosrv.dll -- (AudioSrv)
SRV - [2008/04/13 19:11:55 | 000,331,264 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\ipnathlp.dll -- (SharedAccess)
SRV - [2008/04/13 19:12:08 | 000,333,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wiaservc.dll -- (stisvc)
SRV - [2008/04/13 19:12:28 | 000,078,848 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\msiexec.exe -- (MSIServer)
SRV - [2008/04/13 19:12:09 | 000,144,896 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wbem\wmisvc.dll -- (winmgmt)
SRV - [2009/02/09 07:10:48 | 000,617,472 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\advapi32.dll -- (Wmi)
SRV - [2008/04/13 19:11:52 | 000,132,096 | -H-- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\dot3svc.dll -- (Dot3svc)
SRV - [2008/04/13 19:12:11 | 000,483,840 | -H-- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\system32\wzcsvc.dll -- (WZCSVC)
SRV - [2009/06/10 01:14:49 | 000,132,096 | -H-- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wkssvc.dll -- (lanmanworkstation)

< %SYSTEMDRIVE%\*.exe >

< MD5 for: EXPLORER.EXE >
[2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\erdnt\cache\explorer.exe
[2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\explorer.exe
[2008/04/13 19:12:19 | 001,033,728 | -H-- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\ServicePackFiles\i386\explorer.exe
[2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\system32\dllcache\explorer.exe
[2007/06/13 06:26:03 | 001,033,216 | -H-- | M] (Microsoft Corporation) MD5=7712DF0CDDE3A5AC89843E61CD5B3658 -- C:\WINDOWS\$hf_mig$\KB938828\SP2QFE\explorer.exe
[2007/06/13 05:23:07 | 001,033,216 | -H-- | M] (Microsoft Corporation) MD5=97BD6515465659FF8F3B7BE375B2EA87 -- C:\WINDOWS\$NtServicePackUninstall$\explorer.exe
[2004/08/04 05:00:00 | 001,032,192 | -H-- | M] (Microsoft Corporation) MD5=A0732187050030AE399B241436565E64 -- C:\WINDOWS\$NtUninstallKB938828$\explorer.exe

< MD5 for: SERVICES >
[2004/08/04 05:00:00 | 000,007,116 | ---- | M] () MD5=95826940E657FE0567A8EC0F2A6AD11A -- C:\i386\services
[2004/08/04 05:00:00 | 000,007,116 | -H-- | M] () MD5=95826940E657FE0567A8EC0F2A6AD11A -- C:\WINDOWS\system32\drivers\etc\services

< MD5 for: SERVICES.CFG >
[2012/09/23 20:43:36 | 000,603,848 | ---- | M] () MD5=81B120EAEE296F0E54F66C16C5A21367 -- C:\Program Files\Adobe\Reader 11.0\Reader\Services\Services.cfg

< MD5 for: SERVICES.EXE >
[2009/02/06 06:06:24 | 000,110,592 | -H-- | M] (Microsoft Corporation) MD5=020CEAAEDC8EB655B6506B8C70D53BB6 -- C:\WINDOWS\$hf_mig$\KB956572\SP3QFE\services.exe
[2008/04/13 19:12:34 | 000,108,544 | -H-- | M] (Microsoft Corporation) MD5=0E776ED5F7CC9F94299E70461B7B8185 -- C:\WINDOWS\$NtUninstallKB956572$\services.exe
[2008/04/13 19:12:34 | 000,108,544 | -H-- | M] (Microsoft Corporation) MD5=0E776ED5F7CC9F94299E70461B7B8185 -- C:\WINDOWS\ServicePackFiles\i386\services.exe
[2009/02/06 06:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\erdnt\cache\services.exe
[2009/02/06 06:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\system32\dllcache\services.exe
[2009/02/06 06:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\system32\services.exe
[2004/08/04 05:00:00 | 000,108,032 | ---- | M] (Microsoft Corporation) MD5=C6CE6EEC82F187615D1002BB3BB50ED4 -- C:\i386\services.exe
[2004/08/04 05:00:00 | 000,108,032 | -H-- | M] (Microsoft Corporation) MD5=C6CE6EEC82F187615D1002BB3BB50ED4 -- C:\WINDOWS\$NtServicePackUninstall$\services.exe

< MD5 for: SERVICES.LNK >
[2004/08/11 17:15:06 | 000,001,506 | ---- | M] () MD5=C04255E822F6017251E30CE1481EB38E -- C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\Services.lnk

< MD5 for: SERVICES.MSC >
[2004/08/04 05:00:00 | 000,033,464 | ---- | M] () MD5=E8089AA2A6F7FEE89B38C1F2D77BA6C6 -- C:\i386\services.msc
[2004/08/04 05:00:00 | 000,033,464 | -H-- | M] () MD5=E8089AA2A6F7FEE89B38C1F2D77BA6C6 -- C:\WINDOWS\system32\services.msc

< MD5 for: SERVICES.TXT >
[2010/03/15 09:10:46 | 000,000,978 | ---- | M] () MD5=FBBD4A9A3BD635843571EA8E7C061C9A -- C:\Program Files\Microsoft Baseline Security Analyzer 2\Services.txt

< MD5 for: SVCHOST.EXE >
[2008/04/13 19:12:36 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\erdnt\cache\svchost.exe
[2008/04/13 19:12:36 | 000,014,336 | -H-- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\ServicePackFiles\i386\svchost.exe
[2008/04/13 19:12:36 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\dllcache\svchost.exe
[2008/04/13 19:12:36 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\svchost.exe
[2012/09/29 19:54:26 | 000,218,184 | ---- | M] () MD5=8846E87210AD131CF71E3E2E49F647B0 -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\svchost.exe
[2004/08/04 05:00:00 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=8F078AE4ED187AAABC0A305146DE6716 -- C:\i386\svchost.exe
[2004/08/04 05:00:00 | 000,014,336 | -H-- | M] (Microsoft Corporation) MD5=8F078AE4ED187AAABC0A305146DE6716 -- C:\WINDOWS\$NtServicePackUninstall$\svchost.exe

< MD5 for: USERINIT.EXE >
[2004/08/04 05:00:00 | 000,024,576 | ---- | M] (Microsoft Corporation) MD5=39B1FFB03C2296323832ACBAE50D2AFF -- C:\i386\userinit.exe
[2004/08/04 05:00:00 | 000,024,576 | -H-- | M] (Microsoft Corporation) MD5=39B1FFB03C2296323832ACBAE50D2AFF -- C:\WINDOWS\$NtServicePackUninstall$\userinit.exe
[2008/04/13 19:12:38 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\erdnt\cache\userinit.exe
[2008/04/13 19:12:38 | 000,026,112 | -H-- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\ServicePackFiles\i386\userinit.exe
[2008/04/13 19:12:38 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\dllcache\userinit.exe
[2008/04/13 19:12:38 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\userinit.exe

< MD5 for: WINLOGON.EXE >
[2004/08/04 05:00:00 | 000,502,272 | ---- | M] (Microsoft Corporation) MD5=01C3346C241652F43AED8E2149881BFE -- C:\i386\winlogon.exe
[2004/08/04 05:00:00 | 000,502,272 | -H-- | M] (Microsoft Corporation) MD5=01C3346C241652F43AED8E2149881BFE -- C:\WINDOWS\$NtServicePackUninstall$\winlogon.exe
[2012/09/29 19:54:26 | 000,218,184 | ---- | M] () MD5=8846E87210AD131CF71E3E2E49F647B0 -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\winlogon.exe
[2008/04/13 19:12:39 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\erdnt\cache\winlogon.exe
[2008/04/13 19:12:39 | 000,507,904 | -H-- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\ServicePackFiles\i386\winlogon.exe
[2008/04/13 19:12:39 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\dllcache\winlogon.exe
[2008/04/13 19:12:39 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\winlogon.exe

< MD5 for: WINSOCK.DLL >
[2004/08/04 05:00:00 | 000,002,864 | ---- | M] (Microsoft Corporation) MD5=68485C5EF0E2EFCEBF21BBB1042B823B -- C:\i386\winsock.dll
[2004/08/04 05:00:00 | 000,002,864 | ---- | M] (Microsoft Corporation) MD5=68485C5EF0E2EFCEBF21BBB1042B823B -- C:\WINDOWS\system32\dllcache\winsock.dll
[2004/08/04 05:00:00 | 000,002,864 | -H-- | M] (Microsoft Corporation) MD5=68485C5EF0E2EFCEBF21BBB1042B823B -- C:\WINDOWS\system32\winsock.dll

< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\InstallInfo\\ShowIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --show-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\InstallInfo\\HideIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --hide-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\InstallInfo\\ReinstallCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --make-default-browser [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\shell\open\command\\: "C:\Program Files\Google\Chrome\Application\chrome.exe" [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2012/01/10 14:13:37 | 000,715,216 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2012/01/10 14:13:37 | 000,715,216 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2012/01/10 14:13:37 | 000,715,216 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: C:\Program Files\Mozilla Firefox\firefox.exe [2012/01/10 14:13:43 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -preferences [2012/01/10 14:13:43 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode [2012/01/10 14:13:43 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --show-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --hide-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --make-default-browser [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Program Files\Google\Chrome\Application\chrome.exe" [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\system32\ie4uinit.exe" -reinstall [2012/08/28 07:07:34 | 000,174,080 | -H-- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -hide [2012/08/28 07:07:34 | 000,174,080 | -H-- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -show [2012/08/28 07:07:34 | 000,174,080 | -H-- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" -extoff [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)

< hklm\software\clients\startmenuinternet|command /64 /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\InstallInfo\\ShowIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --show-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\InstallInfo\\HideIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --hide-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\InstallInfo\\ReinstallCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --make-default-browser [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\chrome.exe\shell\open\command\\: "C:\Program Files\Google\Chrome\Application\chrome.exe" [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2012/01/10 14:13:37 | 000,715,216 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2012/01/10 14:13:37 | 000,715,216 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2012/01/10 14:13:37 | 000,715,216 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: C:\Program Files\Mozilla Firefox\firefox.exe [2012/01/10 14:13:43 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -preferences [2012/01/10 14:13:43 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode [2012/01/10 14:13:43 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --show-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --hide-icons [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --make-default-browser [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Program Files\Google\Chrome\Application\chrome.exe" [2012/11/27 22:43:18 | 001,242,728 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\system32\ie4uinit.exe" -reinstall [2012/08/28 07:07:34 | 000,174,080 | -H-- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -hide [2012/08/28 07:07:34 | 000,174,080 | -H-- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -show [2012/08/28 07:07:34 | 000,174,080 | -H-- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" -extoff [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)

< >
[2004/08/11 17:00:23 | 000,000,065 | RH-- | C] () -- C:\WINDOWS\Tasks\desktop.ini
[2004/08/11 17:20:17 | 000,000,006 | -H-- | C] () -- C:\WINDOWS\Tasks\SA.DAT
[2009/05/06 07:45:56 | 000,000,330 | -H-- | C] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job
[2009/07/01 05:32:01 | 000,000,882 | -H-- | C] () -- C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
[2009/07/01 05:32:02 | 000,000,886 | -H-- | C] () -- C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
[2010/04/05 15:55:20 | 000,000,420 | -H-- | C] () -- C:\WINDOWS\Tasks\User_Feed_Synchronization-{3A37541D-F8BA-4235-B0FF-8F18B035A17F}.job
[2012/07/18 15:10:23 | 000,000,830 | -H-- | C] () -- C:\WINDOWS\Tasks\Adobe Flash Player Updater.job

< >

< End of report >

Extras log file

OTL Extras logfile created on: 12/11/2012 10:22:11 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Fred\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.33 Gb Available Physical Memory | 66.66% Memory free
3.85 Gb Paging File | 2.88 Gb Available in Paging File | 74.95% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 88.09 Gb Total Space | 56.94 Gb Free Space | 64.64% Space Free | Partition Type: NTFS
Drive E: | 29.81 Gb Total Space | 29.73 Gb Free Space | 99.75% Space Free | Partition Type: FAT32

Computer Name: FAMILY | User Name: Fred | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

[HKEY_USERS\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"UpdatesDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Documents and Settings\Fred\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\octoshape\octoshape.exe" = C:\Documents and Settings\Fred\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\octoshape\octoshape.exe:*:Enabled:Octoshape add-in for Adobe Flash Player
"C:\WINDOWS\network diagnostic\xpnetdiag.exe" = C:\WINDOWS\network diagnostic\xpnetdiag.exe:*:Enabled:Network Diagnostic for Windows XP -- (Microsoft Corporation)
"C:\Program Files\Google\Google Earth\client\googleearth.exe" = C:\Program Files\Google\Google Earth\client\googleearth.exe:*:Enabled:Google Earth -- (Google)
"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic RecordNow Data
"{0F756CD9-4A1E-409B-B101-601DDC4C03AA}" = Qualxserve Service Agreement
"{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}" = Sonic DLA
"{13CD417D-F1F1-4AC4-945D-FDDEB884756F}" = Microsoft Baseline Security Analyzer 2.2
"{16D0F2D2-242C-4885-BEF1-4B1655C141AE}" = Bing Bar
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1945A4B5-73B6-4DE9-99A3-05261B7FDED0}" = Shared C Run-time for x86
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83217009FF}" = Java 7 Update 9
"{26E1BFB0-E87E-4696-9F89-B467F01F81E5}" = Broadcom Management Programs
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}" = URL Assistant
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5A0C892E-FD1C-4203-941E-0956AED20A6A}" = APC PowerChute Personal Edition
"{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{74F7662C-B1DB-489E-A8AC-07A06B24978B}" = Dell System Restore
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91130409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Basic Edition 2003
"{93A1B09E-BAFA-4628-A5B6-921CB026955A}" = Corel Paint Shop Pro Photo XI
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{A02ED372-22FA-448B-AB6A-1B0FC23B7D08}" = ATI Catalyst Control Center
"{A06275F4-324B-4E85-95E6-87B2CD729401}" = Windows Defender
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb" = Internet Explorer (Enable DEP)
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic RecordNow Audio
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic RecordNow Copy
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B702CCCE-3176-4DBF-B932-D1B8F402F330}" = Digital Content Portal
"{B7588D45-AFDC-4C93-9E2E-A100F3554B64}" = Microsoft Fix it Center
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{c9920352-04e6-469d-bab8-e2b9c7c75415}.sdb" = Microsoft Automated Troubleshooting Services Shim
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D433ABC3-0CD8-4BB0-B6A9-84501B4B47B7}" = ArcSoft PhotoImpression 5
"{D958FAC4-BAE0-4B1D-A42E-DE9BFDE7DDEE}" = Canon PhotoRecord
"{DBABA511-7108-4239-8B84-78C67BEA117D}" = SuperPlay
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"{FF477885-5EA8-40D0-ADF3-D4C1B86FAEA4}" = EPSON Print CD
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"ATI Display Driver" = ATI Display Driver
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"CAL" = Canon Camera Access Library
"CameraUserGuide-PSSD1200IS_IXUS95IS" = Canon PowerShot SD1200 IS_IXUS 95 IS Camera User Guide
"CameraWindowDC" = Canon Utilities CameraWindow DC
"CameraWindowDVC6" = Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
"CameraWindowLauncher" = Canon Utilities CameraWindow
"CANON iMAGE GATEWAY Task" = CANON iMAGE GATEWAY Task for ZoomBrowser EX
"Canon Internet Library for ZoomBrowser EX" = Canon Internet Library for ZoomBrowser EX
"CANONBJ_Deinstall_CNMCP5y.DLL" = Canon PIXMA iP1500
"CCleaner" = CCleaner
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3" = Conexant HDA D110 MDC V.92 Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Easy-PhotoPrint" = Canon Utilities Easy-PhotoPrint
"Easy-WebPrint" = Easy-WebPrint
"EPSON Printer and Utilities" = EPSON Printer Software
"ESET Online Scanner" = ESET Online Scanner v3
"Family Toolbar" = Family Toolbar
"Family Tree Builder" = MyHeritage Family Tree Builder
"Google Chrome" = Google Chrome
"Google Desktop" = Google Desktop
"Google Updater" = Google Updater
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.65.1.1000
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Money2006a" = MSN Money Investment Toolbox
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"Mozilla Firefox 9.0.1 (x86 en-US)" = Mozilla Firefox 9.0.1 (x86 en-US)
"MSC" = McAfee SecurityCenter
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MyCamera" = Canon Utilities MyCamera
"MyCameraDC" = Canon Utilities MyCamera DC
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Personal Printing Guide" = Canon Personal Printing Guide
"PhotoStitch" = Canon Utilities PhotoStitch
"Picasa 3" = Picasa 3
"QuickTime" = QuickTime
"RemoteCaptureTask" = Canon Utilities RemoteCapture Task for ZoomBrowser EX
"Savor The Moment" = Savor The Moment
"SearchAssist" = SearchAssist
"Silent Package Run-Time Sample" = EPSON ESPR220 Reference Guide
"SoftwareStarterGuide-DCSD40_46" = Canon Digital Camera Solution Disk 40-46 Software Starter Guide
"SSC Service Utility_is1" = SSC Service Utility v4.30
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"ZoomBrowser EX" = Canon Utilities ZoomBrowser EX
"ZoomBrowser EX Memory Card Utility" = Canon ZoomBrowser EX Memory Card Utility

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-1076282633-1571631949-1320999284-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Octoshape add-in for Adobe Flash Player" = Octoshape add-in for Adobe Flash Player

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 12/6/2012 8:40:48 AM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 2740 (0xab4) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\WINDOWS\system32\dllcache\oleaut32.dll

by C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe 4(16)(0) 4(16)(0)

7200(16)(0) 7595(16)(0) 7005(16)(0) 7004(16)(0) 5006(0)(0) 5004(0)(0)

Error - 12/6/2012 8:42:50 AM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3692 (0xe6c) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee.com\Agent\mcagent.exe

by C:\WINDOWS\system32\svchost.exe 4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0)

7004(0)(0) 5006(0)(0) 5004(0)(0)

Error - 12/6/2012 8:53:53 AM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3320 (0xcf8) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\Program Files\McAfee\MSC\McIPTShm.dll

by C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe 4(0)(0) 4(0)(0)
7200(0)(0) 7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)

Error - 12/6/2012 10:28:19 PM | Computer Name = FAMILY | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 80070005, P2 endsearch, P3 search, P4 1.1.1593.0,
P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.

Error - 12/8/2012 1:43:02 PM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3460 (0xd84) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\WINDOWS\system32\sti.dll

by C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe 4(0)(0) 4(0)(0)
7200(0)(0) 7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)

Error - 12/8/2012 1:45:53 PM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3124 (0xc34) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\Program Files\ATI Technologies\ATI.ACE\CLI.Aspect.DisplaysOptions.Graphics.Shared.dll

by C:\Program Files\ATI Technologies\ATI.ACE\cli.exe 4(0)(0) 4(0)(0) 7200(0)(0)

7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)

Error - 12/8/2012 1:53:59 PM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 896 (0x380) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\Program Files\Common
Files\McAfee\MSC\mcutil\11,6,277,0\mcutil.dll by **\MCUPDATE.EXE 4(0)(0) 4(0)(0)

7200(0)(0) 7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)

Error - 12/8/2012 2:09:57 PM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 2112 (0x840) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\WINDOWS\system32\icaapi.dll

by C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe 4(0)(0) 4(0)(0)
7200(0)(0) 7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)

Error - 12/9/2012 9:44:52 PM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 1940 (0x794) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\Program Files\Common
Files\Microsoft Shared\DW\1033\DWINTL20.DLL by C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

4(0)(0) 4(0)(0) 7200(0)(0) 7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)


Error - 12/9/2012 9:47:16 PM | Computer Name = FAMILY | Source = McLogEvent | ID = 5051
Description = A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
took longer than 90000 ms to complete a request. The process will be terminated.
Thread
id : 3572 (0xdf4) Thread address : 0x7C90E514 Thread message : Build VSCORE.15.1.0.461
/ 5500.1093 Object being scanned = \Device\HarddiskVolume2\WINDOWS\system32\dllcache\e100b325.sys

by C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe 4(0)(0) 4(0)(0)
7200(0)(0) 7595(0)(0) 7005(0)(0) 7004(0)(0) 5006(0)(0) 5004(0)(0)

[ System Events ]
Error - 12/8/2012 2:24:07 PM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM
Service service to connect.

Error - 12/8/2012 2:24:07 PM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7000
Description = The IMAPI CD-Burning COM Service service failed to start due to the
following error: %%1053

Error - 12/8/2012 4:41:59 PM | Computer Name = FAMILY | Source = Windows Update Agent | ID = 16
Description = Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install updates according to the set
schedule. Windows will continue to try to establish a connection.

Error - 12/8/2012 10:16:14 PM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASKUTIL

Error - 12/9/2012 9:23:53 PM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASKUTIL

Error - 12/9/2012 9:44:52 PM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7031
Description = The McAfee McShield service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in 5000 milliseconds:
Restart the service.

Error - 12/9/2012 9:47:16 PM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7031
Description = The McAfee McShield service terminated unexpectedly. It has done
this 2 time(s). The following corrective action will be taken in 5000 milliseconds:
Restart the service.

Error - 12/10/2012 9:46:24 AM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASKUTIL

Error - 12/10/2012 4:42:00 PM | Computer Name = FAMILY | Source = Windows Update Agent | ID = 16
Description = Unable to Connect: Windows is unable to connect to the automatic updates
service and therefore cannot download and install updates according to the set
schedule. Windows will continue to try to establish a connection.

Error - 12/11/2012 8:25:56 AM | Computer Name = FAMILY | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASKUTIL


< End of report >
  • 0

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#32
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
Step 1.

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL
Posted Image




  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :OTL
    IE - HKU\S-1-5-21-1076282633-1571631949-1320999284-1006\..\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}: "URL" = http://127.0.0.1:466...q={searchTerms}
    [2010/03/22 08:26:08 | 000,000,000 | -H-D | M] (Microsoft .NET Framework Assistant) -- C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION
    O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
    
    
    
    :files
    ipconfig /flushdns /c
    
    
    :reg
    
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [createrestorepoint]
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date and the time of the tool run.


Step 2.

Download farbar service scanner to your desktop and then run it.

Posted Image

Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply


Step 3.

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    Posted Image
  • Put a checkmark beside loaded modules.
    Posted Image
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    Posted Image
  • Click the Start Scan button.
    Posted Image
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    Posted Image
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Posted Image
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


Step 4.


Please post:

OTL fix log
FSS.txt
TDSSKiller log


Please update me on the computer issues and if there has been any improvement in speed
  • 0

#33
frobey

frobey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 67 posts
I ran OTL, FSS and TDSSS as requested. The log files are below. After TDSSS completed it showed a bunch of suspicious objects but never gave me the opportunity to "Cure" them, I guess because they weren't malicious? I actually ran it twice thinking that maybe I missed a step somewhere...

After it had finished I re-enabled malwarebytes and rebooted. It still "colors up" the icons very slowly and IE opens very slowly. Once IE is up it seems to change websites quickly, I also opened a bunch of his other programs and they seem to open OK.

I still get that "Script running slowly" error when I go into this thread (but not the Parent thread), not sure what's going on with that.

OTL Log

All processes killed
========== OTL ==========
Registry key HKEY_USERS\S-1-5-21-1076282633-1571631949-1320999284-1006\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{70D46D94-BF1E-45ED-B567-48701376298E}\ not found.
C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION\defaults\preferences folder moved successfully.
C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION\defaults folder moved successfully.
C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION\chrome folder moved successfully.
C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION folder moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Fred\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Fred\Desktop\cmd.txt deleted successfully.
========== REGISTRY ==========
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Fred
->Temp folder emptied: 3392228 bytes
->Temporary Internet Files folder emptied: 280744150 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 5694073 bytes
->Google Chrome cache emptied: 819568 bytes
->Flash cache emptied: 6107 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 30688 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Ruth
->Temp folder emptied: 101947 bytes
->Temporary Internet Files folder emptied: 12759515 bytes
->Flash cache emptied: 598 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 5760575 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 11042 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 2579767 bytes

Total Files Cleaned = 298.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 12122012_102535

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\Fred\Local Settings\Temp\~DF35C1.tmp not found!
File\Folder C:\Documents and Settings\Fred\Local Settings\Temp\~DF35EB.tmp not found!
File\Folder C:\Documents and Settings\Fred\Local Settings\Temp\~DF3B9F.tmp not found!
File\Folder C:\Documents and Settings\Fred\Local Settings\Temp\~DF3D49.tmp not found!
C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\UDMMJAIQ\1355325824935[1].htm moved successfully.
C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\PAIEAJWC\page__st__30[1].htm moved successfully.
C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\G8AWOZE9\syncmessage[1].aspx moved successfully.
C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\FX4MH3MJ\plusone_gadget[2].htm moved successfully.
C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\2N0L730H\1[1].htm moved successfully.
C:\WINDOWS\temp\mcafee_OPok76ToDYwuruk moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

FSS log

Farbar Service Scanner Version: 10-12-2012
Ran by Fred (administrator) on 12-12-2012 at 10:34:51
Running from "C:\Documents and Settings\Fred\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Bridge(10) BridgeMP(9) Gpc(6) IPSec(4) mfetdi2k(8) NetBT(5) PSched(7) Tcpip(3)
0x0A0000000400000001000000020000000300000008000000050000000600000007000000090000000A000000
IpSec Tag value is correct.

**** End of log ****

TDSSS Killer Log

10:37:14.0609 6100 TDSS rootkit removing tool 2.8.15.0 Oct 31 2012 21:47:35
10:37:15.0562 6100 ============================================================
10:37:15.0562 6100 Current date / time: 2012/12/12 10:37:15.0562
10:37:15.0562 6100 SystemInfo:
10:37:15.0562 6100
10:37:15.0562 6100 OS Version: 5.1.2600 ServicePack: 3.0
10:37:15.0562 6100 Product type: Workstation
10:37:15.0562 6100 ComputerName: FAMILY
10:37:15.0562 6100 UserName: Fred
10:37:15.0562 6100 Windows directory: C:\WINDOWS
10:37:15.0562 6100 System windows directory: C:\WINDOWS
10:37:15.0562 6100 Processor architecture: Intel x86
10:37:15.0562 6100 Number of processors: 2
10:37:15.0562 6100 Page size: 0x1000
10:37:15.0562 6100 Boot type: Normal boot
10:37:15.0562 6100 ============================================================
10:37:17.0703 6100 Drive \Device\Harddisk0\DR0 - Size: 0x174A446000 (93.16 Gb), SectorSize: 0x200, Cylinders: 0x2F81, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000054
10:37:17.0703 6100 ============================================================
10:37:17.0703 6100 \Device\Harddisk0\DR0:
10:37:17.0703 6100 MBR partitions:
10:37:17.0703 6100 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x1B747, BlocksNum 0xB0305EC
10:37:17.0734 6100 ============================================================
10:37:17.0781 6100 C: <-> \Device\Harddisk0\DR0\Partition1
10:37:17.0796 6100 ============================================================
10:37:17.0796 6100 Initialize success
10:37:17.0796 6100 ============================================================
10:39:05.0843 6096 Deinitialize success
  • 0

#34
CompCav

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Please post the full TDSSKiller log that shows the full list.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
  • 0

#35
frobey

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Hi, the name of the file I copied and pasted above is TDSSKiller.2.8.15.0_12.12.2012_10.37.14_log.txt (and it was the only one that I recall seeing in the root directory)...maybe when I ran it the second time it overwrote the original file?

Sorry for messing up...
  • 0

#36
CompCav

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Please run it again, it should have a unique report for each run.
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#37
frobey

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Sorry it kept telling me the post was too long so I've attached it as a file...I hope that's OKAttached File  TDSSKiller.2.8.15.0_12.12.2012_10.40.50_log.txt   826.8KB   62 downloads
  • 0

#38
CompCav

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Not a problem. That helped me see a few things along with the error log.

Please follow these steps to eliminate the errors from a corrupt install of McAfee:

Step 1.

Go to this page and read the instructions first all the way through.


Step 2.

Depending on who your ISP is or if you bought it directly go here to download the product. Also make sure you have your activation code. If they do not allow you to download it before the uninstall skip to the next step.


Step 2.

Follow the uninstall instructions for your version of Windows in the step 1 instructions on the McAfee instructions page.


Step 3.

  • download the utility MCPR.exe (MCPR © McAfee, Inc)
  • Right-click the file MCPR.exe and select Run as administrator for Vista or Windows 7
  • once the process of deleting McAfee products is over (the removal process may take a minute), the McAfee Cleanup window appears.
  • click Yes to reboot your computer and to finish the removal process of McAfee products


Step 4.

Reinstall your McAfee product now by running the install you downloaded in Step 1 on this page or go to step 3 in the McAfee instructions to log in and install your product.
  • 0

#39
frobey

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Greetings,

I uninstalled Mcafee as specified and then reinstalled it. I hate to say it but the computer seems much slower than it was :-( Especially starting up Internet Explorer...I don't know if maybe adding in Malwarebytes would be causing these slowness issues? I didn't think about turning it off and rebooting a few times and see if that made any difference.

I still get the "Stop running the script" in this thread on IE so I suppose there's still something amiss there..

I removed Google Desktop and Netwaiting (whatever that is) off the computer and that seemed to help with the icons coloring in a little faster...

Any thoughts?

Sorry for dragging this out so long...

Frank
  • 0

#40
CompCav

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Next we will check for driver conflicts

Step 1: Start MSConfig

Click Start, type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Step 2: Configure Selective Startup options

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.

Posted Image

2.Click to clear the Load Startup Items check box.
Note The Use Original Boot.ini check box is unavailable.

3.Click the Services tab.

Posted Image

4.Click to select the Hide All Microsoft Services check box.
5.Click Disable All, and then click OK.
6. When you are prompted, click Restart.

Once back in windows does the problem still occur ?

If it does not then run MSConfig again and start half of the services and reboot does IE behave itself and start in a timely manner ?
If this again does not slow down IE then run MSConfig and re-enable half of the remaining services

Once the bad service has been located then let me know which one it was
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#41
frobey

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Hi,

I just finished disabling/enabling the services...I timed it from when I clicked on "Fred" to when IE was on the MSN page (homepage)

No services loaded took 17 seconds.

All services but MBAM Service and MBAM scheduler 20 seconds

All services including MBAM's took 35 seconds.

Then I went back and enabled a Normal startup and it took 95 seconds. This was a consistent 95 seconds. Painfully slow....

The icons that are currently loaded on the taskbar are

Synaptics Pointing Device
SSC Service Utility
Epson Stylus Printer
Mcafee Security Center
Malwarebytes
Speakers
Dell Support Center
Dell Quickset
APC Powerchute
Dell Wireless Utility
Windows Wireless

I told him that since we now have Malwarebytes loaded it naturally is going to take longer to boot then it used to before he had the issue of losing his machine. I also told him that we could remove a few more icons from his taskbar (SSC Service, Dell Support, maybe Dell Quickset?) and that would help the response time some...or he could put the machine into Hibernate mode and it would come up a little quicker (his hibernate mode is much slower to go into/come out of hibernate than this Windows 7 laptop I'm typing on due to increased memory/faster process/different OS I assume)...

He said he has started just logging onto the machine and then walking away for a couple minutes and by the time he gets back it is up and running....

Any thoughts?

Thanks!!!! Have a nice weekend if I don't talk to you before next week (I saw your posting about limited access).

Frank
  • 0

#42
CompCav

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You can narrow down what loads slowly not only in services but in Startup tab to see what is taking all the time.

Go to the startup tab and remove all but the AV and any necessary one for keyboard or such then boot and check the time. After that add them back one half and see if it slows. If it does then cut that half in half and try it so you narrow down the startup item that is adding to the startup time dramatically.

Once you identify the bad startup item let me know. The one that acts up may also be contributing to the issue when the browser loads slowly initially as well.

Let me know what you find.

Regards,

CompCav
  • 0

#43
frobey

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Sorry for the delayed posting....user went away for a few days and I just got access to the laptop...I disabled all startup programs and re enabled them one by one...finally ended up removing Synaptics touchpad, SSC (printer monitor for Epson printer) and Dell Quickset. APC monitoring software was a real culprit in the slowdown but can't remove that for obvious reasons.

I think there is also an issue with IE taking forever to load due to its age since Firefox loads within seconds...

Now the machine logs on and brings up a website within 60 seconds so the end user is happy. I also told him he can use "hibernate" and that will speed up his shutdown startup times...

He's happy with this and all the work that you have done to get his laptop and data back. You can call this one complete.

Thanks again for all your help, never would have gotten this back by myself.

Happy Holidays!!!

Frank
  • 0

#44
CompCav

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I think there is also an issue with IE taking forever to load due to its age

You can reset IE:

Reset IE8:

  • Please download this Microsoft FixIt and save it to the desktop.
  • Double click on MicrosoftFixit50195.exe select I Agree and click on Next.
  • Follow the on-screen prompts.
  • You may delete MicrosoftFixit50195.exe when finished and or keep it if any problems in the future with IE8.
  • Next time IE8 is launched you will be prompted to reapply settings again, this is normal.
Note: Any add-ons will require to be reapplied after the above reset.


He's happy with this and all the work that you have done to get his laptop and data back. You can call this one complete.

Will do just redo the close for cleanup.

Thanks again for all your help, never would have gotten this back by myself.

You are welcome :thumbsup:

Happy Holidays!!!

And Happy Holidays to you and yours!

Regards,

CompCav
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#45
CompCav

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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