Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Black Screen [Closed]


  • This topic is locked This topic is locked

#1
adlucas

adlucas

    New Member

  • Member
  • Pip
  • 3 posts
I have an hp G62-367DX Notebook windows 7 64bit. The day before my notebook was working but now all I get is a blank screen when I turn it on. The caps lock light blinks and the power light is on, but I only see a black screen. How can I resolve this problem?
  • 0

Advertisements


#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,723 posts
Hi and welcome to Geeks to Go. :)

I have an hp G62-367DX Notebook windows 7 64bit. The day before my notebook was working but now all I get is a blank screen when I turn it on. The caps lock light blinks and the power light is on, but I only see a black screen. How can I resolve this problem?

This could be due to a myriad of possibilities all told. Anyway lets check if the following will reveal anything as follows...

Scan with Farbar Recovery Scan Tool:

Please download and save Farbar Recovery Scan Tool 64-Bit to a Flash/USB drive.

Then insert the Flash/USB drive into your machine....

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:


Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter[/list] Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste the contents of the aforementioned notepad file in your next reply.

  • 0

#3
adlucas

adlucas

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts

Hi and welcome to Geeks to Go. :)

I have an hp G62-367DX Notebook windows 7 64bit. The day before my notebook was working but now all I get is a blank screen when I turn it on. The caps lock light blinks and the power light is on, but I only see a black screen. How can I resolve this problem?

This could be due to a myriad of possibilities all told. Anyway lets check if the following will reveal anything as follows...

Scan with Farbar Recovery Scan Tool:

Please download and save Farbar Recovery Scan Tool 64-Bit to a Flash/USB drive.

Then insert the Flash/USB drive into your machine....

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:


Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter[/list] Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste the contents of the aforementioned notepad file in your next reply.


  • 0

#4
adlucas

adlucas

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts

Hi and welcome to Geeks to Go. :)

I have an hp G62-367DX Notebook windows 7 64bit. The day before my notebook was working but now all I get is a blank screen when I turn it on. The caps lock light blinks and the power light is on, but I only see a black screen. How can I resolve this problem?

This could be due to a myriad of possibilities all told. Anyway lets check if the following will reveal anything as follows...

Scan with Farbar Recovery Scan Tool:

Please download and save Farbar Recovery Scan Tool 64-Bit to a Flash/USB drive.

Then insert the Flash/USB drive into your machine....

Enter System Recovery Options.



This did not work for me, I still have a black screen
To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:


Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter[/list] Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste the contents of the aforementioned notepad file in your next reply.


  • 0

#5
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,723 posts
Hi. :)

I take it by the posts you quoted and the PM sent, a wee bit of a problem working out how to reply to this topic etc...

How to exactly is explained in the below link:-

How to Add a Reply to an Existing Topic

Next:

the fabar recovery scan tool 64bit didn't work

I will need some further elaboration...were you unable to boot your machine into the Advanced Boot Options and or a problem running the Farbar Recovery Scan Tool itself for example ?
  • 0

#6
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,723 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP