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Problems trying to upgrade to Windows 8 Pro

Started by BReal59 , Nov 23 2012 03:56 PM

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#1
BReal59

Posted 23 November 2012 - 03:56 PM

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135 posts

hi there, can someone help me please? I am using an Acer laptop and I am trying to upgrade my computer from Windows 7 Ultimate Edition to Windows 8 Professional.
I have tried three different discs but i seem to getting the same problems and it gets to the same point.
I get to the Windows Setup page/Installing Windows page and the install gets as far as ''Installing features'' but then it does not get past that point and Windows restarts. After the restart a black screen loads up with the Windows teal coloured logo and the rotating dots (picture shown). After a while it stops loading and i am unable to continue with the installation and i then have to pull the battery out of the laptop for it to turn off.
I am not sure what the problem is, can someone help me please?