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windows xp slowed down to nothing


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#1
RickMath

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My XP home machine has slowed to a turtle pace for everything.

Hope you can help me and I hope this the right forum to post in.

I have run all my cleaning applications including cleanup, ccleaner, advanced system care and adaware.

My system get slower and slower as the days go by. I am also runing Norton Antivirus.

Hope you can give me some help. I do not know if my ram is going bad but the green HD light always is blinking. I tried to burn memtest86 to a CD and it did not work.

Thanks

Rick
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#2
phillpower2

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Hello RickMath

Couple of things for you to do initially;

1: Go to Start then to Run/Search
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see your hard drive.
Now I need you to take a screenshot and attach it to your next reply.
Do the following to take a screenshot while the above is open and showing on your desktop;

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

2: Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Thanks to rshaffer61 for the PCPitstop instructions :thumbsup:
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#3
RickMath

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Thanks

Here is my screen shot of Computer Management. Hope that this is what you wanted.

Thanks for your help.

I will try the step 2 item next.

Rick

Attached Thumbnails

  • Computer Management.JPG

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#4
RickMath

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Here is the URL for PCPitStop http://www.pcpitstop...?conid=25146217

Hope this is what you wanted. I will just look at the recomendations but wait for your reply.

Thanks

Rick
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#5
Ztruker

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Wow, you have a lot of stuff installed on your computer. Do this if you would please.

Download and install CCleaner from the following link: CCleaner - Standard

During installation, uncheck the option to install the Yahoo toolbar.

Start CCleaner. Click on Tools (ICON) and Select the following BUTTONS to create two (2) text files:

* Uninstall > Save to text file (install) – bottom right corner of app window
* Startup > Save to text file (startup)

Locate and open each saved file in the ‘Documents’ FOLDER:

* Copy and paste the contents of each file into your next post.
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#6
RickMath

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Here are the files. They are attached.

Thanks for the help.

Rick

Attached Files


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#7
Ztruker

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Like I said, you have a lot of stuff installed. Here are my questions/suggestions. You're computer so do what you want, just ideas that will improve performance.

Do you use these? If not, you should be able to disable via msconfig/Startup tab. Even if you do
use them there normally is no need for them to start at boot time.

Yes HKCU:Run scheduler_monitor C:\Program Files\ReaConverter 5.5 Pro\init_scheduler.exe
Yes HKLM:Run ftutil2 rundll32.exe ftutil2.dll,SetWriteCacheMode
Yes HKLM:Run Recguard C:\WINDOWS\SMINST\RECGUARD.EXE
Yes HKLM:Run PCDrProfiler
Yes HKLM:Run HPBootOp "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
Yes HKLM:Run LVCOMSX C:\WINDOWS\system32\LVCOMSX.EXE
Yes HKLM:Run LogitechVideo[inspector] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
Yes HKLM:Run LogitechCameraService(E) C:\WINDOWS\system32\ElkCtrl.exe /automation
Yes HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Yes HKLM:Run APSDaemon "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

Do you use the Powerchute software? If not, you should be able to disable via msconfig/Startup tab.

Yes HKCU:Run PowerChute MFC Application C:\Program Files\APC\APC PowerChute Personal Edition\PowerChute.exe
Yes Startup User APC UPS Status.lnk C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe


Look at these installed programs, see if you use them or can get rid of them. Look at the ones I have not commented on also, see you still use or need them.

Do you use all these Adobe programs? If not, get rid of the ones you don't use.
Adobe Acrobat 8.3.1 Professional Adobe Systems 8.3.1
Adobe AIR Adobe Systems Inc. 1.0.4990
Adobe Bridge 1.0 Adobe Systems 001.000.004
Adobe Creative Suite 2
Adobe Flash Player 11 ActiveX Adobe Systems Incorporated 11.1.102.55
Adobe Flash Player 11 Plugin Adobe Systems Incorporated 11.0.1.152
Adobe Photoshop CS Adobe Systems, Inc. CS
Adobe Reader 9.1 Adobe Systems Incorporated 9.1.0
Adobe Shockwave Player 11.5 Adobe Systems, Inc. 11.5.7.609
Adobe SVG Viewer 3.0 Adobe Systems, Inc. 3.0
Spelling Dictionaries Support For Adobe Reader 9 Adobe Systems Incorporated 9.0.0

Are you using Ghostscript?
AFPL Ghostscript 8.54
AFPL Ghostscript Fonts
GPL Ghostscript 9.00

Amos 16.0 SPSS Inc. 16.0.1

AnswerWorks 4.0 Runtime - English Vantage Software Technologies 4.0.101
AnswerWorks 5.0 English Runtime Vantage Linguistics 008.000.0003

APC PowerChute Personal Edition American Power Conversion Corporation 2.0

Do you really need this installed? You can run it from a booted CD when needed.
Data Lifeguard Tools

Destinations

Easy Thumbnails (Remove only) Fookes Software 2.9

ExplorerXP (remove only)

Geekbench 2.3 Primate Labs

In my opinion, anything Google is a virus and should be removed.
Definitely any toolbars and the updater if nothing else.

Google Earth Plug-in Google 6.1.0.5001
Google SketchUp 7 Google, Inc. 2.0.8657
Google SketchUp 8 Google, Inc. 3.0.11752
Google Toolbar for Internet Explorer Google Inc.
Google Updater Google Inc. 2.4.2432.1652

Your Java is out of date. All these should be removed and the latest Java 7 installed.
J2SE Runtime Environment 5.0 Update 10 Sun Microsystems, Inc. 1.5.0.100
J2SE Runtime Environment 5.0 Update 11 Sun Microsystems, Inc. 1.5.0.110
Java™ 6 Update 35 Oracle 6.0.350
Java™ 6 Update 5 Sun Microsystems, Inc. 1.6.0.50
Java™ 6 Update 7 Sun Microsystems, Inc. 1.6.0.70
Java™ SE Runtime Environment 6 Update 1 Sun Microsystems, Inc. 1.6.0.10

Jeppesen Services Jeppesen 1.00.000

Do you use all these Mozilla programs?
Mozilla Firefox 15.0.1 (x86 en-US) Mozilla 15.0.1
Mozilla Maintenance Service Mozilla 15.0.1
Mozilla Sunbird (0.3.1) Mozilla 0.3.1 (en-US)
Mozilla Thunderbird 15.0.1 (x86 en-US) Mozilla 15.0.1

Definitely useless.
MSN Toolbar Microsoft Corporation 3.0.988.2

I would recommend unstalling all things Norton/Symantec then install Microsoft Security Essentials.
Norton AntiVirus Symantec Corporation 20.2.0.19
Norton Identity Safe Symantec Corporation 2013.2.0.18
Norton Security Scan Symantec Corporation 2.7.3.34
Symantec Technical Support Web Controls Symantec Corporation 3.4.0

Panopto Focus Recorder Panopto 4.2.4433

PHP Coder Release R2 Final PreRelease 3 ST Software

Picasa 3 Google, Inc. 3.8

Python 2.2 pywin32 extensions (build 203)
Python 2.2.3 PythonLabs at Zope Corporation 2.2.3

QuickSet Internet Zone

ReaConverter 5.5 Pro ReaSoft

Rhapsody

Definitely unneeded.
Sarch-Results Toolbar APN LLC 1.0.0.12

SPSS for Windows 10.1

Definitely unneeded.
Sun Download Manager 2.0 (web) Sun Microsystems, Inc.

Do you need/use this?
Test My Hardware 2.4 www.testmyhardware.com

The Marketing Game! - Instructor software

WebEx WebEx Communications, Inc

WexTech AnswerWorks 1.00.000

WildTangent Web Driver

WinMerge 2.12.4 Thingamahoochie Software 2.12.4

Like Google, anything Yahoo should be uninstalled.
Yahoo! Browser Services
Yahoo! Messenger Yahoo! Inc.
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar Yahoo! Inc.

Do you really need all these?
Ad-Aware Antivirus Lavasoft Limited 10.1.211.3382
PC-Doctor 5 for Windows PC-Doctor, Inc. 5.00.4060.15
RegCure ParetoLogic, Inc. 3.0.3.0
WinPatrol 2007 BillP Studios 12.2.2007.0


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#8
RickMath

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Thanks for your reply.

I went to the startup tab in msconfig and unchecked those that I could find. Now I get a msg after reboot that the configuration has changed.

Now everything has slowed to a crawl again. What can I do? I can't find where to stop several of the other services or programs.

Sorry to be so uniformed. Help me more.

Rick
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#9
Ztruker

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When you see the message about configuration has changed, check the box at lower left, something like Do not show this message again.

How does it behave if you boot to Safe Mode with Networking? If better then something is starting at boot that is causing the problem.

Advanced startup options - XP
Advanced startup options - Vista
Advanced startup options - Windows 7

Use msconfig to determine what is causing the problem

These are good tutorials on using msconfig in XP, Vista or Windows 7:
How to use msconfig in Windows XP
How to use msconfig in Windows Vista
How to use msconfig in Windows 7

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab, record what is currently starting then click the Disable All button.
Reboot and see if it runs better.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, start msconfig and click on the Services tab.
Check the Hide All Microsoft Services box, record what is currently starting then click the Disable All button.
Again, do a regular boot, see if it runs normal.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.
Enable everything else you disabled.
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#10
RickMath

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Thanks

I will try that. I have removed several things in Control Panel. There are some that you suggested in the startup menu that I can't seem to find. Can I send new copies from CCleaner and let you look at them?

Thanks for your help. It still seems that everything I do is hitting the hard drive. Any suggestions to test my RAM would be helpful.

Rick
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#11
RickMath

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I have tried all that has been suggested. Most of the time the machine is still very very slow.

What should I do next????

The hard dirive sems to constantly be hit with the green light flashing constantly and the drive ticking. Sometimes the light is amber.

Hope I can resolve this and not buy a new machine.

One other thing. Since I stopped some of the services my Acronis True Image is now giving me an RPC error.

Thanks in advance for your help.

Rick
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#12
Ztruker

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Turn on any Acronis services.

How did it run when you booted to Safe Mode with Networking?
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#13
RickMath

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I have finally started up in Safe mode with networking. Things run a bit faster but still lots of hits to my hard drive.

So where do I go next wizards? I have run memtest 86 and my memory checks out OK.

Before I throw this piece of *&^% Compac into the dumpster what can I do. I am geting to my whits end with this.

PLEASE HELP

Thanks

Rick

Edited by RickMath, 09 December 2012 - 11:50 PM.

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#14
Ztruker

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Check the hard drive with the manufacturer's diagnostic tools.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics
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#15
RickMath

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Thanks

This is really getting frustrating. I will try to figure out which hard drive I have. Is that in the properties.

One other thing. I have a service called SBAMsvc.exe that seem to be hogging the cpu on startup. I stopped it in task manager and then everything in IE and Firefox would not work. I googled this and someone said it may be a virus. Norton did not find it in a full scan.

I have also ran OTL and no problems were found. I can attach a log if that would help.

I truly appreciate your help. Sorry to be such a bother. Maybe we can figure this out.

Rick

Edited by RickMath, 10 December 2012 - 04:41 PM.

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