Win32/Small.CA Virus [Solved]
Posted 18 December 2012 - 05:02 PM
I did the cleanup & still have these programs...Security check, HiJack, & adwcleaner. Is that ok? I don't remember ever installing Revo. I'm going to check the links you put.
I can't thank you enough for all your time & help. I was so nervous about doing all this but you were so great!
Let me know about the stuff still on my computer.
Posted 18 December 2012 - 05:35 PM
Just delete anything that is left over, And you are more than welcome
Posted 18 December 2012 - 06:34 PM
I would like to donate some money for all your time & effort but don't use paypal & stuff. If you can email me personally, maybe you could give me your address & I can mail it to you.
I can't tell you how much I appreciate everything. I hope if I have any more problems, I can have you to help me. Also, I still haven't done any windows updates. I think you said to just try downloading one at a time. Is it important to do the updates?
Thank you again!!!!!!!!
Posted 18 December 2012 - 06:43 PM
Posted 19 December 2012 - 12:18 PM
So I turned off my computer & am using my husbands to send this. It thinks I added some hardware which I haven't <sigh>
Posted 20 December 2012 - 11:22 AM
will the computer boot up and does it still give this error
Posted 20 December 2012 - 03:17 PM
When I restarted it, it was fine. I turned off the computer last night & when I turned it on, didn't happen. But, I've had this happen several times before.
Other than that, it seems to be better especially when I'm on internet explorer.
Thank you again!
Posted 20 December 2012 - 04:33 PM
Posted 20 December 2012 - 06:03 PM
Posted 21 December 2012 - 10:32 AM
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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Posted 21 December 2012 - 10:54 AM
you can try removing Norton and leave it off for a couple of days and see if that is the problem
these can be very hard to track down to find out what is causing it - if it was me I would just backup any pics and documents that you would want to keep and reinstall windows - it may seem to be a pain in the (beep) but in the long run probably the best thing to do
Posted 21 December 2012 - 05:58 PM
Posted 21 December 2012 - 06:54 PM
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