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W32/Patched.UA [Solved]


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#16
moriarty

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It restarted by itself the first time. The next time it went into the blue screen and I had to shutdown the computer.

Right now Internet Explorer browser is running very slow and therefor I'm using Firefox currently.

Should I run Avira/Malware just to see if it spots anything? I did it yesterday and it appeared clean there.
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#17
Essexboy

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YEs do that but also could you look in C:\Windows\minidump to see if there are any dump files in there
If so could you zip the last 3 and attach them to the next post
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#18
moriarty

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Attached crash files

Attached Files


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#19
Essexboy

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All three related to a hardware error, it looks as though the CPU is overheating

On Mon 11/26/2012 12:07:59 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\112612-25381-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B094C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80091BE038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might be caused by a thermal issue.


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#20
moriarty

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Well, my PC doesn't seem infected by Malware or Avira either.

I guess I'll just have to accept the fact, that it will crash some times.
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#21
Essexboy

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I do not know how technical you are but it could just be a matter of cleaning the dust from the computer and maybe replacing the thermal paste
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#22
moriarty

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Thanks a lot for your help!

I'd with my old laptop. Will try to do that again, cheers :-)

Edited by moriarty, 27 November 2012 - 10:26 AM.

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#23
Essexboy

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Lets clear my rubbish off now.. but again monitor it for a while

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
    (Notice the space between the "x" and "/")
    then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#24
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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