I'm new to this forum... and I REALLY need help figuring out what the heck is wrong with my computer.
It started out a week or so ago... IE would randomly give me an error, "Internet Explorer has encountered a problem and has to close. Sorry for the inconvenience..." etc...
It would also randomly restart itself... no warning or explaination...
My boyfriend and I decided that the easiest way to fix the problem... would be a reformat.
Which I did.
Twice.
The first time I reformatted... all seemed to be well.... until the same error occured in IE... but then Windows Explorer gave me the SAME error, leaving me with a blank desktop... no start menu... no icons.. nothing.
Now, the second time I've reformatted... IE is still giving me the error. my IM program, Trillian, also gives me an error "Crash detected: Trillian encountered a crash and had to close." I installed Avant browser in an attempt to circumvent the error... and that program will freeze on me.
To make matters worse and beyond frustrating... Microsoft Word has joined in. "Microsoft Word has enounctered an error..." etc etc... Every time I get his error, it asks me if I would like to try to recover what I was working on... I say yes... it encounters the error again... asks if I'd like to start up in Word Safe Mode... Only to have it encounter the problem again... continually...
I think that's all... if ANYONE has any advice to offer to me... I'd REALLY appreciate this! My boyfriend built this computer from scratch for me at Christmas... so neither of us can figure out what the heck is going on...
Thanks!