[sharon1955]

I am having trouble with Outlook 2007 closing unexpectedly. (This following a recent malware seige that has been eliminated but involved quite a few scans, deletions/corrections and finally locating and editing the system file.) Computer is working great now save this one issue.
Ran Office Diagnostic today and have this report:

MICROSOFT OUTLOOK 2007
OFFICE DIAGNOSTICS REPORT
NOVEMBER 27, 2012

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6665.5003
Application Timestamp: 5061d307
Fault Module Name: mswsock.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8e8
Exception Code: c0000005
Exception Offset: 00002ec3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



I searched for the dswsock.dll file in start menu and it located it in the system file, so I suspect it is corrupted. Can you help? I would prefer not to have to reload the whole office 2007 program, but have discs if needed.

Thank you in advance for your assistance.

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Hi Sharon1955,

I just wanted to let you know that I replied in your other thread. We should really do a check to make sure there is no more hidden malware. I can also help you check on this error. Please see my reply in your other thread.

Edit by Ztruker: Other thread here: Cannot remove ad.xtendmedia.com malware

[Buddierdl]

Hi Sharon1955,

I just wanted to let you know that I replied in your other thread. We should really do a check to make sure there is no more hidden malware. I can also help you check on this error. Please see my reply in your other thread.

Edit by Ztruker: Other thread here: Cannot remove ad.xtendmedia.com malware