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Windows XP won't shut down, restart or log off [Closed]


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#16
maliprog

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Hi ndmike25,

Leave that log for now. How is your system now? Problems?
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#17
ndmike25

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The lag time from the time I click shut down to the time the window opens that asks if you want to shut down, restart or logoff has gotten a lot better. But there is still a lag. It seems to be worse after the screensaver has kicked on. If I am just working on documents and not going online, there is virtually no lag time.
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#18
maliprog

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Lets see what you have in your startup

Please click on Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and press Apply button.
Restart your system now
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

If system boots correctly and is running smoothly and faster then we have a startup problem.
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#19
maliprog

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Hi ndmike25,


Are you still with me? Did you try my last instructions?
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#20
ndmike25

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Unfortunately, the problem still exists. It does seem to shut down faster now than it did but I can still click to shutdown and then walk away from the computer, go get a drink, come back and usually by that time, I get the shutdown/restart/logoff prompt.
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#21
maliprog

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Hi ndmike25,

Let's try disable services.

  • Please click on Start and then to Run
  • Type in msconfig and press Enter
  • Now click on Services
  • Click on the Hide All Microsoft Services
  • Then uncheck everything and press Apply button.
  • Restart your system now

Test it now and let me know results.
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#22
maliprog

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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