Computer won't boot after running AVG Tune-up
#1
Posted 29 November 2012 - 05:05 AM
#2
Posted 04 December 2012 - 11:02 AM
I am sorry that you have had to wait for a reply, this can happen from time to time due to the large amount of new topics being post.
Couple of questions if I may, do you have a Windows 7 or re-installation disk, can you provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) providing these details will enable us to better assist you.
#3
Posted 04 December 2012 - 12:11 PM
No need to apologize, I am merely thankful that there are people who even bother to help people like me when in need!blooay
I am sorry that you have had to wait for a reply, this can happen from time to time due to the large amount of new topics being post.
Couple of questions if I may, do you have a Windows 7 or re-installation disk, can you provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) providing these details will enable us to better assist you.
I do have the windows 7 installation disk, what I have is a custom build desktop and this is the first problem I have ever had with it. Additionally I am pretty sure it isn't a hardware problem nor a heating problem and the computer has been working fine for over a year now, until this happened.
#4
Posted 04 December 2012 - 12:21 PM
I suggest a Repair Install which means you will not loose your present data but you may need to check some of your settings, please refer to the tutorial @ http://www.sevenforu...ir-install.html
#5
Posted 06 December 2012 - 10:40 AM
#6
Posted 06 December 2012 - 12:56 PM
#7
Posted 07 December 2012 - 06:57 AM
While you are in the BIOS can you check that the boot order is DVD/CD drive first and the HDD second.
#8
Posted 07 December 2012 - 08:25 AM
Yes, I have also tried that option and it didn't seem to have any result either. And I changed it to boot the DVD/CD first so that I could try that option with windows repair, but it stated I had to log in before I could make the repair, just like it told me to in the tutorial.Have you tried Last Known Good Configuration, press and hold the F8 key as your computer restarts, press F8 before the Windows logo appears, go to the Advanced Boot Options screen and then use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.
While you are in the BIOS can you check that the boot order is DVD/CD drive first and the HDD second.
Edited by blooay, 07 December 2012 - 08:29 AM.
#9
Posted 08 December 2012 - 04:09 AM
#10
Posted 08 December 2012 - 05:50 AM
#11
Posted 08 December 2012 - 06:05 AM
Do you have data on the HDD that you would like to secure.
#12
Posted 08 December 2012 - 06:18 AM
#13
Posted 08 December 2012 - 06:39 AM
As Windows cannot fix the problem I suggest checking the HDD itself, the reason why I asked if there was data on the HDD that you needed to try and secure is because HDD tests are designed to stress the HDD and this can cause a flaky HDD to fail completely.
If there is anything at all on the HDD that you would like to back up let us know and I will provide the directions for Puppy Linux to do this, if not;
Run the HDDs diagnostics tool;
Make sure that you select the tool that is appropriate for the brand of your hard drive http://www.tacktech....ay.cfm?ttid=287
Depending on the program it'll create a bootable floppy or a bootable CD.
If the downloaded file is the .iso type use ImgBurn: http://www.imgburn.com/ to burn the .iso file to a CD (select "Write image file to disc" option) and make the CD bootable.
#14
Posted 08 December 2012 - 07:48 AM
Edited by blooay, 08 December 2012 - 07:48 AM.
#15
Posted 08 December 2012 - 08:31 AM
NB: You will note that you are asked to change the Boot sequence in the BIOS to DVD/CD drive first and the HDD second, Puppy Linux also boots from the optical drive and your computers Ram which then allows you to access and copy data from the HDD when possible.
I hope this clarifies things
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