[Essexboy]

We can recover the data for you, the attached will create an operating system on a USB . This will enable you to copy any data over to a second USB or CD

Download Peazip to the desktop
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly



Download the following files to the desktop .. Right click the links and select save as...then select desktop

Iso2disc

OTLPE_standard

Right click OTLPE on your desktop and select ..Open as archive




Select OTLPE standard



Click Extract, ensure that desktop is selected



Insert the USB stick Then run ISO2disc



Select the ISO file on the desktop, select Burn to USB Flash Drive .
Press Start Burn

Once completed you can use this USB as a boot device on the sick computer

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Thanks; I'll try this as soon as I can, cheers

[zeeth]

Thanks; I'll try this as soon as I can, cheers

[zeeth]

I'm sorry to ask, I've not done this before.

I followed your instructions using a healthy laptop. I now have the usb flashdrive with the OTLPE New Standard iso on it.

What is the procedure on the sick computer?

Cheers.

[Essexboy]

OK insert the USB into the sick computer
Start the computer
If the following comes up then you are set

Press any key to boot from external device

Press a key and it will start loading

If it doesn't then follow the steps here

[zeeth]

I have changed the boot order in the bos setup menus to boot from the usb first; but when I restart, it is if it does not recognise the contents of the drive as an OS. it just goes to a black screen saying NTLDR missing, press any key, wich just takes me to the startup repair dead end. I have tried all three ports. I have tried re-burning OTLPE new standard to the usb drive; it seems to have named the drive RWP & has 289 MB of content.

Thank you so much for your time.

[Essexboy]

When you explore the USB does it have these files in it ?

[attachment=61893:Capture.JPG]

[zeeth]

Hi again; I really have appreciated your help, Essex boy, but my daughter has been driving me nuts & doesn't understand the time zone separation between our communications.
So, contrary to your very sensible admonitions to only do what you suggest, when you suggest it, I jumped ahead a little & researched elsewhere on this side & ended up successfully saving all my daughters data by using Puppy Linux instead of OTLPE. It worked extremely well. I can now happily nuke this installation.
Unfortunately, I am unable to get the computer to use the recovery partition to reinstall win7.
Using F8 fails to get me to the Safe Mode choices screen (which sometimes included a repair option) just a black. screen with text telling me that a lead is unplugged etc, pressing anything just makes it repeat the text so I force shut down.
F12 includes an option for 'HDD Recovery' which when selected takes me to the monochrome loading bar then mouse arrow on black screen limbo.
F2 takes me to the bits set up menus as usual where I have put everything back to defaults.
The Toshiba 'hold zero key then press power button' procedure for accessing the recovery partition just gives me beeping, then above limbo screen.
It goes without saying of course that I did not burn my own recovery discs when I bought the laptop & that the laptop went out of warranty 3 weeks ago. I've only bought about 5 laptops in the last 12 years & they have all died of old age & thrashing rather than gremlins.
Any thoughts?

[zeeth]

Please excuse the auto correct mistakes - typed on a smart(!) phone

[zeeth]

I have downloaded that iso you suggested via PM. Burnt it to dvd as well as usb, changed boot order in bios accordingly but no go. I've tried using Imageburn to burn the dvd(-r) slowly but still no go; it's as if the laptop just doesn't recognize the burnt iso for what it is. Should I have changed it's title/filename/volume name before burning?

[Essexboy]

What version of windows is on the computer you are using to burn the DVD ?

[zeeth]

I have been using vista and win7 machines, depending on where I am.
Oddly, the most successful process so far has been using Iso2disc to burn a dvd+r (I haven't EVER used +r before) which got recognised, took my language details, I clicked next, there was a single big 'proceed' or 'load' button, I clicked that, went to the next blank blue wallpaper with the rolling doughnut...... Which just didn't do anything else for 2 hours. Just the 'wait' cursor.

[Essexboy]

Was this when you were installing windows or when using iso2cd

[zeeth]

The stage I just described was after booting the sick laptop from the dvd+r (your suggested Iso, burnt with iso2disc, on a vista machine)There seems to be no activity at all apart from the whirling doughnut...no cd drive activity at all. The attempts with imageburn with dvd-r (various speeds) just ignored the bootable disc & went into the monochrome loadingbar then black screen arrow cursor limbo with nothing happening.

[Essexboy]

Back again, just had to switch systems

Could you burn the ISO again but this time use the inbuilt windows ISO burner
Right click the ISO file and select Open With ....
Select Windows Disc Image Burner
[attachment=61925:Untitled.png]

[zeeth]

I've just tried again with a usb burnt with the iso via iso2disc; same result; I get to the language choices, then ïnstall now",then "setup is starting" screen with the rolling doughnut, but nothing further happens.