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how do i remove viruses, trojans etc off of my computer [Solved]


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#1
clippergirl

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[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769
IconResource=%SystemRoot%\system32\imageres.dll,-183
I have avast free, which I ran and it said some things cannot be scanned. I also have advance sytem care 6 free version which is where i see it scanning trojans, worms etc (yet even with auto repair my pc is not running better), i also have spyware blaster. My pc is runing so slow and no matter what i do i cant figure out what is wrong. I am not computer savvy in any way at all. I cannot do much on my pc without pages running slow or freezing and having to shut down and i always have to force shut down
i need help cleaning my pc please
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#2
Buddierdl

Buddierdl

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Hello and welcome to Geeks to Go. I am sorry that you are having troubles with your computer and will try my best to help you. I know that being infected is very frustrating, but I will be here to help you through the whole process of cleaning. Removing malware can be difficult and complicated and will most likely take many steps, so please stick with me until I have declared your computer clean. I always recommend printing my instructions before following them in case you cannot keep this webpage open. Please be sure to alway follow all steps exactly as they are written and let me know what happens each time. Stop and ask if something unexpected happens or if you are unsure of how to proceed.

Please respect my volunteered time and stay with me until I declare your computer clean. If you are going to be delayed for a while, please let me know.

Please note that I am currently in training as a GeekU Senior. My posts must be reviewed by an instructor, so there may be a slight delay.

If you have any trouble with any instructions or any questions at all, please let me know.

Please run these scans so I can get a look at your computer.


Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please check the box next to Scan All Users.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic


Download aswMBR.exe to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan

Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply

Posted Image
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#3
clippergirl

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ok so i ran the otl and it gets to scanning the firefox and it stops and it says not responding
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#4
clippergirl

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[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21798
IconResource=%SystemRoot%\system32\imageres.dll,-184
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#5
clippergirl

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19:31:10:064 Fri Sep 23 201119:31:10
19:31:10:065 Working folder: C:/Program Files (x86)/Mozilla Firefox
19:31:10:067 New working folder: C:/Users/sam/Downloads
19:31:10:068 Log Level = Info
19:31:10:069 BuildType :EndUser Mode
19:31:10:496 QtDebug Sniffer Version Number: 3.1.13.12973 (released with Shell 3.1.13.12973)
19:31:10:595 QtDebug DeleteMd5File: C:/Users/sam/Downloads/LeapFrogConnectSetup.exe.md5
19:31:10:596 QtDebug Sniffer::LoadSettings: Using global UPCApp setting file
19:31:10:601 QtDebug Settings at ? "C:/Users/sam/Downloads/LfConnect.xml"
19:31:10:602 QtDebug Sniffer State change: 1 - Welcome
19:31:12:935 QtDebug Sniffer State change: 2 - Downloading
19:31:12:947 QtDebug Sniffer::RequestVerDict(): url= "http://download.leap...dictionary.xml"
19:31:12:950 QtWarning Object::connect: No such signal QHttp::sslErrors ( const QList<QSslError> & )
19:31:12:966 QtDebug Sniffer::onDownloadStarted: Started regId=1
19:31:17:251 QtDebug Sniffer::onResponseHeaderRcvd: regId(1), code(200)
19:31:17:282 QtDebug Sniffer::onDownloadComplete( id:1, tempFileName:C:/Users/sam/AppData/Local/Temp/LeapFrog/1fc8/lf_Hp3400.tmp)
19:31:17:285 QtDebug Ver Dict path= "C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/LfConnect.xml"
19:31:17:331 QtDebug Sniffer::copyLocalFile: C:/Users/sam/AppData/Local/Temp/LeapFrog/1fc8/lf_Hp3400.tmp to C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/LfConnect.xml
19:31:17:333 QtDebug Sniffer::verDictAvailable: added LeapFrog Connect(3.1.16.13095) {1E5FCDB2-D70A-4423-8A6B-17FD7A0E51A6} to list
19:31:17:334 QtDebug Sniffer::verDictAvailable: added Tag Reader(3.1.15.13008) {9BC8A201-6914-469B-A37B-854616A34E0E} to list
19:31:17:335 QtDebug Sniffer::RequestAllDownload()
19:31:17:336 QtDebug Sniffer::RequestAllDownload: request id: 2, url: http://download.leap...PCInstaller.msi
19:31:17:338 QtWarning Object::connect: No such signal QHttp::sslErrors ( const QList<QSslError> & )
19:31:17:338 QtDebug Sniffer::RequestAllDownload: request id: 3, url: http://download.leap...g/TagPlugin.msi
19:31:17:342 QtWarning Object::connect: No such signal QHttp::sslErrors ( const QList<QSslError> & )
19:31:17:344 QtDebug Sniffer::onDownloadStarted: Started regId=2
19:31:17:348 QtDebug Sniffer::onDownloadStarted: Started regId=3
19:31:17:481 QtDebug Sniffer::onResponseHeaderRcvd: regId(2), code(200)
19:31:17:929 QtDebug Sniffer::onResponseHeaderRcvd: regId(3), code(200)
19:31:33:578 QtDebug Sniffer::onDownloadComplete( id:3, tempFileName:C:/Users/sam/AppData/Local/Temp/LeapFrog/1fc8/lf_Uh3400.tmp)
19:31:33:638 QtDebug Sniffer::copyLocalFile: C:/Users/sam/AppData/Local/Temp/LeapFrog/1fc8/lf_Uh3400.tmp to C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/TagPlugin.msi
19:31:33:639 QtDebug Sniffer::onDownloadComplete: C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/TagPlugin.msi downloaded
19:32:36:974 QtDebug Sniffer::onDownloadComplete( id:2, tempFileName:C:/Users/sam/AppData/Local/Temp/LeapFrog/1fc8/lf_gq3400.tmp)
19:32:37:505 QtDebug Sniffer::copyLocalFile: C:/Users/sam/AppData/Local/Temp/LeapFrog/1fc8/lf_gq3400.tmp to C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/UPCInstaller.msi
19:32:37:506 QtDebug Sniffer::onDownloadComplete: C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/UPCInstaller.msi downloaded
19:32:37:507 QtDebug Sniffer::onDownloadComplete: ALL components downloaded
19:32:37:508 QtDebug Sniffer State change: 3 - Eula
19:32:44:263 QtDebug Sniffer State change: 4 - SetDest
19:33:55:655 QtDebug Sniffer State change: 5 - Installing
19:33:55:658 QtDebug Installing "LeapFrog Connect"
19:33:55:659 QtDebug Installing "Tag Reader"
19:33:55:728 QtDebug Number to install = 2
19:33:55:728 QtDebug Sniffer State change: 5 - Installing
19:33:55:729 QtDebug "C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/UPCInstaller.msi"
19:34:51:883 QtDebug Sniffer::installProcessFinished: 0 status 0
19:34:51:910 QtDebug Number to install = 1
19:34:51:910 QtDebug Sniffer State change: 5 - Installing
19:34:51:911 QtDebug "C:\ProgramData/Leapfrog/LeapFrog Connect/Updates/TagPlugin.msi"
19:34:59:130 QtDebug Sniffer::installProcessFinished: 0 status 0
19:34:59:141 QtDebug Sniffer State change: 6 - Finish
19:34:59:142 QtWarning Object::connect: No such signal QHttp::sslErrors ( const QList<QSslError> & )
19:35:01:794 QtDebug launchAndExit: ""C:\Program Files (x86)\LeapFrog\/LeapFrog Connect/LeapFrogConnect.exe""
this is from the other scan u asked me to do
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#6
Buddierdl

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Hi clippergirl,

The log that you posted is not from aswMBR. Could you please verify that you posted the correct log?

Could you please tell me what Operating System your computer is running, as well as the make and model of the computer?
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#7
clippergirl

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Its the only log i could find on my comp. I have a dell windows 7. Im not sure where to find model of comp
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#8
clippergirl

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aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2012-12-04 18:54:04
-----------------------------
18:54:04.705 OS Version: Windows x64 6.1.7601 Service Pack 1
18:54:04.705 Number of processors: 4 586 0x2505
18:54:04.705 ComputerName: SAM-PC UserName: sam
18:54:06.225 Initialize success
18:54:09.035 AVAST engine defs: 12120400
18:54:21.445 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
18:54:21.455 Disk 0 Vendor: ST9500420AS D005SDM1 Size: 476940MB BusType: 11
18:54:21.455 Disk 1 \Device\Harddisk1\DR1 -> \Device\0000006a
18:54:21.465 Disk 1 Vendor: RICOH 01 Size: 1884MB BusType: 0
18:54:21.475 Disk 0 MBR read successfully
18:54:21.485 Disk 0 MBR scan
18:54:21.485 Disk 0 Windows VISTA default MBR code
18:54:21.495 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
18:54:21.495 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 18000 MB offset 80325
18:54:21.505 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 458899 MB offset 36944325
18:54:21.535 Disk 0 scanning C:\Windows\system32\drivers
18:54:30.405 Service scanning
18:54:48.005 Modules scanning
18:54:48.355 Disk 0 trace - called modules:
18:54:48.385 ntoskrnl.exe CLASSPNP.SYS disk.sys stdflt.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
18:54:48.395 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004be3060]
18:54:48.405 3 CLASSPNP.SYS[fffff8800198f43f] -> nt!IofCallDriver -> [0xfffffa8004a7e850]
18:54:48.405 5 stdflt.sys[fffff880018daa4a] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004909060]
18:54:49.875 AVAST engine scan C:\Windows
18:54:52.235 AVAST engine scan C:\Windows\system32
18:57:02.740 AVAST engine scan C:\Windows\system32\drivers
18:57:19.880 AVAST engine scan C:\Users\sam
19:04:34.360 AVAST engine scan C:\ProgramData
19:07:42.607 Scan finished successfully
19:19:17.402 Disk 0 MBR has been saved successfully to "C:\Users\sam\Documents\New folder (2)\MBR.dat"
19:19:17.412 The log file has been saved successfully to "C:\Users\sam\Documents\New folder (2)\aswMBR.txt"
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#9
Buddierdl

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Hi clippergirl,

Let's get started.

Step 1: Create a restore point.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Protection tab.
  • Click the button that says Create.
  • Please give your restore point a descriptive name, such as "GTG Restore Point."
  • Let me know if it works.

Step 2: Fix the error you are receiving.

Please download this fix-it, double-click on it and follow the prompts.

Step 3: Get a DDS log.

Please download DDS and save it to your desktop. If that link does not work, use this one.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
---------------------------------------------------

Please include the contents of the following in your next reply:

DDS.txt
Attach.txt

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#10
clippergirl

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DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 1.6.0_35
Run by sam at 21:59:46 on 2012-12-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3893.2245 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\IObit\Advanced SystemCare 6\Monitor.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\systempropertiesprotection.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Advanced SystemCare 6] "C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
StartupFolder: C:\Users\sam\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{3E5A9CCD-62FD-4E6A-A7F6-C06DD67D9126} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{3E5A9CCD-62FD-4E6A-A7F6-C06DD67D9126}\2456C6B696E6F5E4F575962756C6563737F5142423833364 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{3E5A9CCD-62FD-4E6A-A7F6-C06DD67D9126}\2456C6C603644423 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{3E5A9CCD-62FD-4E6A-A7F6-C06DD67D9126}\452554E444E65647 : DHCPNameServer = 192.168.10.1
TCP: Interfaces\{3E5A9CCD-62FD-4E6A-A7F6-C06DD67D9126}\4796070796E676 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{5236FFD0-296D-4400-8672-3CE9A743FC2E} : DHCPNameServer = 192.168.2.1
SSODL: WebCheck - <orphaned>
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
x64-BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
x64-BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\sam\AppData\Roaming\Mozilla\Firefox\Profiles\13dyyb34.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3201054&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Coupon Fish Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.ca/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3201054&SearchSource=2&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\sam\AppData\Roaming\Mozilla\Firefox\Profiles\13dyyb34.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\plugins\np-mswmp.dll
FF - plugin: C:\Users\sam\AppData\Roaming\Mozilla\Firefox\Profiles\13dyyb34.default\extensions\{d56d7547-ff93-4e54-a0aa-a353f1fb2c83}\plugins\np-mswmp.dll
FF - plugin: C:\Users\sam\Pictures\Picasa3\npPicasa3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: browser.cache.memory.capacity - 65536
FF - user.js: browser.chrome.favicons - false
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.urlbar.autofill - true
FF - user.js: browser.xul.error_pages.enabled - true
FF - user.js: content.interrupt.parsing - true
FF - user.js: content.maxtextrun - 8191
FF - user.js: content.notify.backoffcount - 5
FF - user.js: content.notify.interval - 750000
FF - user.js: content.notify.ontimer - true
FF - user.js: content.switch.threshold - 750000
FF - user.js: network.http.pipelining - true
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.proxy.pipelining - true
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: nglayout.initialpaint.delay - 0
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0
FF - user.js: yahoo.homepage.dontask - true
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: content.max.tokenizing.time - 2250000
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-7-22 55280]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2010-7-22 18792]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2012-1-25 984144]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2010-12-2 370288]
R2 AdvancedSystemCareService6;Advanced SystemCare Service 6;C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe [2012-10-23 1026432]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe [2010-6-26 89600]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2010-12-2 25232]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2010-12-2 71600]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2012-11-7 44808]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-7-22 60928]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2010-6-26 60416]
R2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2010-6-26 80896]
R2 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2010-6-26 55808]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-7-22 1692480]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-7-22 2320920]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2010-6-26 23912]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-7-22 172704]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-6-26 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-6-26 158720]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-6-26 271872]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-6-26 239616]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 FlyUsb;FLY Fusion;C:\Windows\System32\drivers\FlyUsb.sys [2011-8-5 24576]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-7-28 61288]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-4-28 704872]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-28 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-28 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-7-30 1255736]
.
=============== Created Last 30 ================
.
2012-12-04 23:04:12 9125352 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AE864137-5E4F-4B4A-922C-8E51B34926E7}\mpengine.dll
2012-12-02 22:21:33 118784 ----a-w- C:\Windows\SysWow64\MSSTDFMT.DLL
2012-12-02 22:21:33 1071088 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2012-12-02 22:21:31 -------- d-----w- C:\Program Files (x86)\SpywareBlaster
2012-11-15 15:38:30 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2012-11-15 15:38:28 9728 ----a-w- C:\Windows\System32\Wdfres.dll
2012-11-15 15:38:28 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
2012-11-15 15:38:28 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys
2012-11-15 15:06:18 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys
2012-11-15 15:06:18 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys
2012-11-15 15:06:14 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll
2012-11-15 15:06:14 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll
2012-11-15 15:06:04 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll
2012-11-15 15:06:02 229888 ----a-w- C:\Windows\System32\WUDFHost.exe
2012-11-15 15:06:01 744448 ----a-w- C:\Windows\System32\WUDFx.dll
2012-11-15 14:17:24 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-11-15 14:17:24 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-11-15 14:17:24 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
2012-11-15 14:17:23 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
.
==================== Find3M ====================
.
2012-11-14 14:58:29 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-11-14 14:58:29 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-10-30 23:51:55 984144 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2012-10-30 23:51:55 71600 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2012-10-30 23:51:07 41224 ----a-w- C:\Windows\avastSS.scr
2012-10-29 02:04:24 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-10-29 02:04:24 458712 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-10-29 02:04:24 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-10-29 02:04:24 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-10-29 02:04:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-10-29 02:04:24 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-10-29 02:04:24 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-10-29 02:04:24 154480 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-10-29 02:04:24 1448448 ----a-w- C:\Windows\System32\lsasrv.dll
2012-10-29 02:02:58 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
2012-10-29 02:02:58 366592 ----a-w- C:\Windows\System32\qdvd.dll
2012-10-29 01:12:17 0 ----a-w- C:\Windows\SysWow64\sho6103.tmp
2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll
2012-10-15 16:59:28 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2012-10-12 23:09:30 25472 ----a-w- C:\Windows\System32\RegistryDefragBootTime.exe
2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll
2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll
2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll
2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll
2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll
2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll
2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll
2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll
2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll
2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll
2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 22:00:10.29 ===============
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#11
clippergirl

clippergirl

    Member

  • Topic Starter
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  • 29 posts
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 28/07/2010 5:28:38 PM
System Uptime: 05/12/2012 9:38:22 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0G939P
Processor: Intel® Core™ i3 CPU M 350 @ 2.27GHz | U2E1 | 2130/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 448 GiB total, 375.475 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP178: 11/11/2012 2:32:42 AM - Windows Update
RP179: 15/11/2012 9:12:52 AM - Windows Update
RP180: 15/11/2012 10:04:47 AM - Windows Update
RP181: 19/11/2012 11:39:25 AM - Windows Update
RP182: 23/11/2012 3:38:24 PM - Windows Update
RP183: 27/11/2012 3:48:28 PM - Windows Update
RP184: 27/11/2012 4:33:13 PM - Windows Update
RP185: 01/12/2012 4:31:45 PM - Windows Update
RP186: 04/12/2012 6:03:36 PM - Windows Update
RP187: 05/12/2012 9:57:21 PM - gtg restore point
.
==== Installed Programs ======================
.
Accelerometer
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.1.2
Advanced Audio FX Engine
Advanced SystemCare 6
avast! Free Antivirus
Bing Bar
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Central
DW WLAN Card Utility
Google Chrome
Google Update Helper
GoToAssist 8.0.0.514
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Java™ 6 Update 20 (64-bit)
Java™ 6 Update 35
Junk Mail filter update
LeapFrog Connect
LeapFrog Tag Plugin
Live! Cam Avatar Creator
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Works
Mozilla Firefox 15.0 (x86 en-US)
Mozilla Firefox 16.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
Picasa 3
PowerDVD DX
Quickset64
Roxio Burn
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
SpywareBlaster 4.6
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
Visual C++ 8.0 Runtime Setup Package (x64)
WildTangent Games
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
29/11/2012 9:25:48 PM, Error: Service Control Manager [7034] - The SoftThinks Agent Service service terminated unexpectedly. It has done this 1 time(s).
05/12/2012 9:41:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
03/12/2012 10:20:35 PM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================
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#12
clippergirl

clippergirl

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the restore point worked but the fix it did not it said not compatible with system
  • 0

#13
Buddierdl

Buddierdl

    Trusted Helper

  • Malware Removal
  • 2,524 posts
Hi clippergirl,

Step 1: Run adwCleaner.

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this
On reboot a log will be produced at C:\ADWCleaner[XX].txt please attach that

How is your computer running now?
  • 0

#14
clippergirl

clippergirl

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  • 29 posts
as of right now its running a bit better
  • 0

#15
Buddierdl

Buddierdl

    Trusted Helper

  • Malware Removal
  • 2,524 posts
Are you still receiving this error?

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769
IconResource=%SystemRoot%\system32\imageres.dll,-183


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