Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Suspected Malware. BSOD & random crashes


  • Please log in to reply

#1
vbaby4

vbaby4

    New Member

  • Member
  • Pip
  • 2 posts
I have a Windows 7 machine that has been experiencing system crashes and reboots for a few months. I have not been able to determine the cause or isolate if the problem is due to hardware failure, virus/malware or driver issues. Frustrated, I completely re-installed the OS and have not re-installed much of the software. I also have kept all of my files on an external HD until this is resolved.

I recently used BlueScreenView to identify files involved in crashes from the dump files. It appears that the ntoskrnl.exe file may be part of the problem. Not sure if it is corrupt.

I am tech-savvy enough to be dangerous. I will try my best to provide the right level of detail required to diagnose. I am willing to try anything at this point.

Below is the OTL logfile.
Thanks in advance for your help.

OTL logfile created on: 12/3/2012 9:49:20 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Rosa\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.99 Gb Total Physical Memory | 6.24 Gb Available Physical Memory | 78.11% Memory free
15.98 Gb Paging File | 13.84 Gb Available in Paging File | 86.61% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 596.07 Gb Total Space | 540.30 Gb Free Space | 90.64% Space Free | Partition Type: NTFS

Computer Name: ROSA-PC | User Name: Rosa | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/12/03 09:48:37 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Rosa\Desktop\OTL.exe
PRC - [2012/09/26 08:37:44 | 000,060,512 | ---- | M] (NirSoft) -- C:\Program Files (x86)\NirSoft\BlueScreenView\BlueScreenView.exe
PRC - [2012/09/10 14:47:49 | 003,057,528 | ---- | M] (MediaMall Technologies, Inc.) -- C:\Program Files (x86)\MediaMall\MediaMallServer.exe
PRC - [2012/08/13 02:24:48 | 005,167,736 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
PRC - [2012/07/31 02:37:02 | 002,596,984 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
PRC - [2012/07/27 15:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/04/11 15:51:12 | 000,770,080 | ---- | M] (Fitbit, Inc.) -- C:\Program Files (x86)\Fitbit\fitbit.exe
PRC - [2012/04/11 15:51:04 | 002,177,056 | ---- | M] (Fitbit, Inc.) -- C:\Program Files (x86)\Fitbit\fitbit-tray.exe
PRC - [2012/02/14 03:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
PRC - [2012/01/18 13:02:04 | 000,508,136 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
PRC - [2010/01/11 13:20:48 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/07/08 01:53:36 | 000,472,112 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
PRC - [2009/07/07 13:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
PRC - [2009/07/07 13:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
PRC - [2007/02/04 11:02:14 | 000,079,400 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpWareSE4.exe


========== Modules (No Company Name) ==========

MOD - [2012/11/27 22:43:17 | 000,460,904 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\ppgooglenaclpluginchrome.dll
MOD - [2012/11/27 22:43:16 | 012,456,040 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\PepperFlash\pepflashplayer.dll
MOD - [2012/11/27 22:43:15 | 004,008,040 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\pdf.dll
MOD - [2012/11/27 22:42:30 | 000,587,880 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\libglesv2.dll
MOD - [2012/11/27 22:42:29 | 000,124,520 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\libegl.dll
MOD - [2012/11/27 22:42:22 | 000,157,304 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\avutil-51.dll
MOD - [2012/11/27 22:42:21 | 002,168,952 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\avcodec-54.dll
MOD - [2012/11/27 22:42:21 | 000,275,576 | ---- | M] () -- C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\avformat-54.dll
MOD - [2011/03/16 23:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 14:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2009/07/13 16:37:04 | 000,152,112 | ---- | M] () -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\CAntiVirusCOM.dll
MOD - [2009/07/13 16:37:04 | 000,098,304 | ---- | M] () -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\CFirewallCOM.dll


========== Services (SafeList) ==========

SRV:64bit: - [2011/04/20 01:04:20 | 000,203,776 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/01/11 13:20:48 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2012/09/10 14:47:49 | 003,057,528 | ---- | M] (MediaMall Technologies, Inc.) [Auto | Running] -- C:\Program Files (x86)\MediaMall\MediaMallServer.exe -- (MediaMall Server)
SRV - [2012/08/13 02:24:48 | 005,167,736 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/07/27 15:51:26 | 000,063,960 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/04/11 15:51:12 | 000,770,080 | ---- | M] (Fitbit, Inc.) [Auto | Running] -- C:\Program Files (x86)\Fitbit\fitbit.exe -- (Fitbit)
SRV - [2012/02/14 03:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/07/07 13:48:44 | 000,647,216 | ---- | M] (Cisco Systems, Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe -- (nmservice)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/08/24 14:43:16 | 000,384,352 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2012/07/26 02:21:28 | 000,291,680 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2012/04/19 03:50:26 | 000,028,480 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\avgidsha.sys -- (AVGIDSHA)
DRV:64bit: - [2012/03/28 23:28:10 | 000,028,528 | ---- | M] (MediaMall Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\povrtdev.sys -- (msvad_simple)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/01/31 03:46:48 | 000,036,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2011/12/23 12:32:14 | 000,047,696 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2011/12/23 12:32:04 | 000,029,776 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\avgidsfiltera.sys -- (AVGIDSFilter)
DRV:64bit: - [2011/12/23 12:31:58 | 000,124,496 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\avgidsdrivera.sys -- (AVGIDSDriver)
DRV:64bit: - [2011/04/20 01:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2011/04/20 01:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/04/20 00:22:34 | 000,306,176 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 06:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2009/10/24 00:49:46 | 001,542,656 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/07 13:48:44 | 000,035,376 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\purendis.sys -- (purendis)
DRV:64bit: - [2009/07/07 13:48:44 | 000,033,328 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\pnarp.sys -- (pnarp)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/03/01 22:05:32 | 000,187,392 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 10 08 26 63 96 9A CD 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\SearchScopes,DefaultScope = {519C465F-914B-4132-BB04-2F129DD72567}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{519C465F-914B-4132-BB04-2F129DD72567}: "URL" = http://www.google.co...ie=utf8&oe=utf8
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...Box&FORM=IE8SRC
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_35: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Rosa\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Rosa\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files (x86)\AVG\AVG2012\Firefox4\ [2012/09/15 13:11:36 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{F53C93F1-07D5-430c-86D4-C9531B27DFAF}: C:\Program Files (x86)\AVG\AVG2012\Firefox\DoNotTrack\ [2012/07/02 08:25:00 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - homepage:
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter},
CHR - homepage:
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Rosa\AppData\Local\Google\Chrome\Application\23.0.1271.95\gcswf32.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Rosa\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - Extension: YouTube = C:\Users\Rosa\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: Google Search = C:\Users\Rosa\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: AVG Safe Search = C:\Users\Rosa\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2210_0\
CHR - Extension: AVG Do Not Track = C:\Users\Rosa\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\
CHR - Extension: Gmail = C:\Users\Rosa\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.)
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O4:64bit: - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [nmapp] C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [OpwareSE4] C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe (Nuance Communications, Inc.)
O4 - HKCU..\Run: [Fitbit Service Monitor] C:\Program Files (x86)\Fitbit\fitbit-tray.exe (Fitbit, Inc.)
O4 - Startup: C:\Users\Rosa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)
O9:64bit: - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.)
O9 - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_35)
O16 - DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_35)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_35)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 167.206.251.129 167.206.251.130 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{24ADA4F7-5097-421E-809A-2ECB4381D1C7}: DhcpNameServer = 167.206.251.129 167.206.251.130 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EFBA3B18-CF51-4082-B143-5CCF992C7A47}: DhcpNameServer = 167.206.251.129 167.206.251.130 192.168.1.1
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll (AVG Technologies CZ, s.r.o.)
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\amd64\puresp4.dll (Cisco Systems, Inc.)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll (Cisco Systems, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~2\AVG\AVG2012\avgrsa.exe /sync /restart)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/12/03 09:48:48 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Rosa\Desktop\OTL.exe
[2012/12/03 08:48:15 | 000,000,000 | ---D | C] -- C:\Users\Rosa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\NirSoft BlueScreenView
[2012/12/03 08:48:15 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NirSoft
[2012/12/03 08:41:06 | 000,000,000 | ---D | C] -- C:\351942600608bd110e89cccbbc59
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/12/03 10:03:45 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/12/03 10:03:45 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/12/03 09:57:00 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2319090774-1182849823-2070881262-1001UA.job
[2012/12/03 09:48:37 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Rosa\Desktop\OTL.exe
[2012/12/03 09:37:00 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2319090774-1182849823-2070881262-1003UA.job
[2012/12/03 09:16:20 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/12/03 09:16:16 | 2140,393,471 | -HS- | M] () -- C:\hiberfil.sys
[2012/12/03 09:04:38 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/12/03 09:04:38 | 000,623,940 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/12/03 09:04:38 | 000,106,316 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/12/03 08:45:09 | 000,417,432 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/12/03 08:42:28 | 512,474,060 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/12/03 08:37:56 | 101,902,760 | ---- | M] () -- C:\Windows\SysNative\drivers\AVG\incavi.avm
[2012/12/01 12:37:01 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2319090774-1182849823-2070881262-1003Core.job
[2012/12/01 12:31:23 | 000,000,000 | -H-- | M] () -- C:\Windows\SysNative\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
[2012/11/06 16:02:27 | 000,081,892 | ---- | M] () -- C:\Users\Rosa\Desktop\900x900px-LL-1b98f442_tmrthreeparty1.jpeg
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/12/03 08:40:31 | 000,000,003 | ---- | C] () -- C:\Windows\SysNative\drivers\MsftWdf_User_01_11_00_Inbox_Critical.Wdf
[2012/12/01 12:31:23 | 000,000,000 | -H-- | C] () -- C:\Windows\SysNative\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
[2012/11/06 16:02:27 | 000,081,892 | ---- | C] () -- C:\Users\Rosa\Desktop\900x900px-LL-1b98f442_tmrthreeparty1.jpeg
[2012/07/01 17:59:11 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2012/07/01 17:45:08 | 000,000,424 | ---- | C] () -- C:\Windows\MAXLINK.INI
[2011/03/17 16:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/07/01 17:37:18 | 000,000,000 | ---D | M] -- C:\Users\Rosa\AppData\Roaming\AVG2012
[2012/09/06 08:03:38 | 000,000,000 | ---D | M] -- C:\Users\Rosa\AppData\Roaming\Canon
[2012/07/01 17:45:03 | 000,000,000 | ---D | M] -- C:\Users\Rosa\AppData\Roaming\ScanSoft

========== Purity Check ==========



< End of report >
  • 0

Advertisements


#2
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts
Hello vbaby4,

Welcome to Geekstogo.

Sorry for the delay.

Firstly let's get some up to date info.

  • Close all windows and open OTL again.
  • under the Extra Registry heading please check Use SafeList
  • Click Run Scan and let the program run uninterrupted
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP