[KLM56]

Yes, then I tried system restore and also tried startup repair

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Download Farbar Recovery Scan Tool x64 and save to a USB

Select repair my computer from the safe mode screen

Insert the USB with FRST64 on it
Select Command Prompt
At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[Essexboy]

Download Farbar Recovery Scan Tool x64 and save to a USB

Select repair my computer from the safe mode screen

Insert the USB with FRST64 on it
Select Command Prompt
At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[KLM56]

Frst.txt

Attached Files

•  FRST.txt   45.27KB   77 downloads

[Essexboy]

OK reboot to the safe mode menu
Click repair my computer
Click Command Prompt
At the prompt type the following commands pressing enter after each

bootrec /FixMbr
bootrec /FixBoot

Then reboot to normal windows and post the TDSSKiller log

[KLM56]

Tdsskiller

Attached Files

•  TDSSKiller.2.8.15.0_05.12.2012_18.40.29_log.txt   128.94KB   45 downloads
•  TDSSKiller.2.8.15.0_05.12.2012_18.54.03_log.txt   3.45KB   70 downloads

[Essexboy]

Re-run TDSSKiller with the same parameters as before
When this element appears select delete :

\Device\Harddisk0\DR0 ( TDSS File System )

How is the computer behaving now ?

[KLM56]

Done....Everything seems find right now. No errors showing. Thanks

[Essexboy]

It seems as though TDSSkiller did not reset the active boot partition, sorry about that

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
• In the Run box, type in ComboFix /Uninstall
  (Notice the space between the "x" and "/")
  then click OK
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Go to this site and click Do I have Java
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.