When I hit a key, the screen showing the harddrive, etc keeps popping up. There is no rhyme or reason to it - the left shift key doesn't do it, but the right shift key does. The backspace button does it, but the odd time it works fine. Sometimes, a number key will call it up. It totally varies and it so frustrating.
I have called Gateway and the first time, I was told to keep hitting an Fkey and it would clear up the matter. That worked for about half a day. Called again today and was told to clear computer back to manufacturer start and I would lose all data. Told them that was not an option, that this was a business computer and there had to be another fix.
I did not want a Gateway computer and this does not help matters. A salesperson talked my husband into it from my suggestion of keeping up with HP purchases so we would get more bang for our buck. He's right about that because I'm ready to smash it.
Hoping that one of you will be able to help me. . .