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Laptop running slow- Infection found: AsPatch10430001 and others


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#16
RKinner

RKinner

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SFC is complaining that the PINTLGB.IMD files are corrupt. Apparently ASUS has a bad Win 7 build because this problem is documented here:

http://answers.micro...bd-cd8e874a5297

I doubt that it will cause you any problem (despite what some people say in the thread) because it would only be used if you used Chinese as your language. I don't have a 64 bit version of Windows 7 or we could try to replace the files just to see if we could get rid of the SFC error.

The AsPatch file is up to you. I have not seen anything yet that uses USB 3.0 but if you have a device that does then you might want to reinstall it using the download I mentioned earlier. The other file would probably be reinstalled if you downloaded the latest touchpad driver from Asus. Again it just allows your touchpad to do tricks so if you don't use the tricks don't worry about it.

I think we can clean up now:


Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom,

paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.



You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab but DO NOT USE IT!. There are reports that it leaves the PC

unbootable. Instead just delete OTL.exe and the folder c:\_OTL.

To hide hidden files again:

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show

hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave,

Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable

Javascript in the program. There is an exploit out there now that can use it to get on your

PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on

Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's

the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just

uninstall it rather than update it. Exception is MSN messenger which appears to be part of

Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run

at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI

http://secunia.com/v...l/download_psi/ Same kind of info. You

don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might

want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too:

http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and

run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost

certain be coming back to the Malware Removal forum. If you must use P2P then submit any

files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a

Wireless router you really should be using encryption on the link. Use the strongest

(newest) encryption method that your router and PC wireless adapter support especially if you

own a business. See http://www.king5.com...pedophile-case-

underscores-Wi-Fi-privacy-dangers-120637284.html and

http://www.seattlepi...ted-1344185.php

for why encryption is important. If you don't know how, visit the router maker's website.

They all have detailed step by step instructions or a wizard you can download.

Special note on Java. Old Java versions should be removed after first clearing the Java

Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall

all Java programs which are not Java Version 7 update 9 or better. These may call

themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual

Machine, Java VM, JVM, VM, J2RE, J2SE. Get the latest version from Java.com. They will

usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security

Scan on you as part of the download. Just uncheck the garbage before the download (or

install) starts. If you use a 64-bit browser and want the 64-bit version of Java you need to

use it to visit java.com.

Make sure Windows Updates is turned and that it works. Go to Control panel, Windows Updates

and see if it works. http://support.microsoft.com/kb/294871

You definitely need to have KB2744842. This patches a major flaw in IE.

My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of

me. It's a local environmental organization that I volunteer with:

http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)

Ron
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#17
Paty

Paty

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OTL couldn't erase the restore points.
I looked in services.msc and System Restore Service doesn't appear, but the restore feature is working.
Can I erase them manually and how?

OTL log:

========== COMMANDS ==========
System Restore Service not available.

OTL by OldTimer - Version 3.2.69.0 log created on 12122012_173719

-----------------------------------------------------------------

I am taking care of each of your advices, delete all the tools, I installed Secunia PSI, Addblock and updated all I could. Windows Updates is always on and automatic, when I try to install patch KB2744842, a message says that it is not applicable to my system.

Just one more question, maybe you can help me,
Kaspersky found vulnerabilities, mostly with automatic execution of removable drives and net, it said that they are enabled. But I have unchecked "use autoplay for all media and devices" in Control Panel > Autoplay.
So I guess that there may be enabled in another place, but I don't know where.

Besides that, so far it seems that the machine is running OK.


I greatly appreciate your fine help! Thank you so much, Ron!

I will donate to Kwiaht.
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#18
RKinner

RKinner

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Did you remember to right click on OTL and Run As Admin?

IF that's not it then: First see if you can create a restore point:

http://www.sevenforu...int-create.html (Option 2) (There is normally little point in it trying to backup drives other than C:\ Usually best to uncheck them )

If that works then you can usually clean up all but the last System Restore point by

clicking the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking Disk Cleanup. Choose the C:\ and then let it do its thing. When the window comes up that shows you what it can remove you can click on More Options then use the bottom option to remove all but the last System Restore point.

Thanks for the donation.
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