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Internet Drops on Office PC...but not on MACS


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#1
ALevs

ALevs

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I work in an office where there is one PC and three MACs.
Once in a while the PC (Lenovo X230) loses internet connection and it cannot be restored unless the router is reset.
The MACs do not have this type of issue.
The router is a verizon actiontec mi424wr

It's hard to tell what specifically triggers the connection drop, but once or twice it seemed to coincide with cell phone activity

Any advise ??

Thanks!!
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#2
rockmilk

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Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
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#3
ALevs

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SOLUTION

In case anyone is interested, the issue was that the router channel was "auto"
Once I changed it to a fixed value there was no more dropping :)
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#4
rockmilk

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Thanks for letting us know. :thumbsup:
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