I've had an eventful week or so here at Geeks. My computer had a virus and one of your members, Maliprog, worked with me to get it cleaned out and running smoothly again. The problem is toward the end of our clean up - the computer automatically downloaded an update requiring a restart of the system and I now have a black screen with a popup telling me that I may be a victim of software pirating.
I'm at a loss at the moment. I tried using microsoft's validation site and various other pages that microsoft directed me to with no success.
This computer was given to us several months ago by a friend as my original computer unexpectedly had a total breakdown and I couldn't afford at the time to get another. I think the hard drive was replaced before it came to us- but I'm not sure.
I'm hoping someone here can help me determine what may have happened and help me find the product key on the system so I can try to match it up with what's on the tower sticker before I try to navigate the microsoft customer service system and get this latest problem corrected.
Edit: Add link to malware thread - Z Malware thread here