[Gandalf81]

Hi everyone,
Im posting this for my brother. He has a problem with his PC. (hes not home right now so I cant give u the speck, I will later tonight) We both got BF3, and on his pc (which is ok with suggested requirements) it would shut down after some gaming, most of the time when explosions took place. We found out his graphic card (nvidia gtx260, a bit old but works) has a stock speed fan of 40% and with a program (forgot the name) we could higher the speed, they suggested 80% and it fixed that problem. But unfortunately a new one arose, now through out the game every things fine, but when the game finishes and it shows the stats, and achievements , his pc restarts. we tried upping the fan to 90% but it didn't do anything. We looked in forums here and there but found nothing. Anyone have any suggestions, please help us out... (for anyone knowing about my probs the other day, after format no more problems )

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another thing is, that if we play co op his pc crashes during the game. We might be able to play for 15-20 min the his pc will crash and if we try to play again it will crash after 1-2 minutes.
Please help us out

[Gandalf81]

another thing is, that if we play co op his pc crashes during the game. We might be able to play for 15-20 min the his pc will crash and if we try to play again it will crash after 1-2 minutes.
Please help us out

[rockmilk]

What is the exact make and model of the machine?

It would be nice to See some MiniDump Files here as well as installed programs and the last ten event viewer logs.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
List content of Hosts
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Please upload your minidump files as well.
http://h30434.www3.h...iles/m-p/253475


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

[Macsam]

Hey rockmilk, its me gandalf81, i did this account for my bro, hes out at the moment so ima get him started
Pc specs
mobo: gigabite EX58-UD3R
i7 CPU 920 @ 2.67
8gb ram
nvidia gtx 260
windows 7 64bit

I dont know why, but he has no minidump files, he doesnt even have a folder.
here are the other things you requested

thanks for helping us out,
cheers

Attached Files

•  AutoRuns.txt   31.6KB   110 downloads
•  Minitoolbox.txt   11.58KB   298 downloads

[Macsam]

I also ran drivermax, he has some drivers that also need updating... will be doing that in the upcomming days, unless you want me to wait.
The only driver that i treid to update was the graphic card, I did it throught through the invidia site and for soem reason I couldnt install it

Edited by Macsam, 21 December 2012 - 04:16 PM.

[Gandalf81]

hey rockmilk,
I think this is pretty weird... so my brother came home and we decited to play, after about 10 minutes the game finished and like always his pc just restareted (no dump file) so we decited to play again and as the game was finishing, he loged out, (game finished about 30 sec to 1 min after he loged out) and his pc didnt crash, so we continued playing. we were able to play 1 hour with out any prolem, as the game was finishing he logout cus tomorrow he works... I find it strange that if he logs out befor game end no crash, if he doesnt he crashes.... idk... im guessing if its a heat issue of the graphic card then after a long game it should crash not after 10 min.
i hope we could figure out what it is cus its really annoying.
again thanks for all your help

[rockmilk]

Sorry for the delay have been busy with the holidays you still need help?

[Gandalf81]

Dont worry about it...
Yeahwe still have the problem.crazy thing is if he logs out 30seconda.before game is finished he doesnt crash. Also the crash doesnt create a minidump file.... yourhelp is much apreciated
We wish you a merr y Christmas
Tom& Sam

[rockmilk]

That seems odd have you tried to unisntall and re-install the game?
Also try this program when in game.
http://download1us.s...weak/mzgame.exe

[Gandalf81]

Hey rockmilk....
Hope you passed a nice christmas
One thing we forgot to mention is that this only happens with the last expansion pack. Today Today we will try to run the program in ur link. Cheers

[Macsam]

Ok I tried uninstalling and reinstalling but it still crashes.. next i'll try running the game with that link u posted..

[Macsam]

So I downloaded Mzgame and accelerator.. good news and bad news.. The good news is the computer didnt crash at the end of the game! The bad news is that this program causes battlefield to lag, during the game there are ups and downs, it works normally for about 30 seconds, then it lags for 30 seconds.. I'm going to try again later on..

[rockmilk]

Ok that is good we are getting some where I mean let me know how if the same result occurs and we will look into tuning your machine up a bit to see if that helps.

[Gandalf81]

its allways the same thing

[rockmilk]

For now lets install Service Pack one and then update the Graphics card driver and remove AVG from the machine and replace it with Avast.

SP1 update here. http://download.micr...B976932-X64.exe

Link above sourced from here.
http://www.microsoft...ls.aspx?id=5842

Go here and see if there is an update for the Graphics driver.
http://www.nvidia.co...nload/Scan.aspx


Download Ccleaner but stay away from the registry cleaner do not use that!!!!
Hit the tools button then the start up button and disable all items except you antivirus.
http://www.piriform.com/ccleaner

Open your add remove programs un install AVG then reboot.
Then run the AVG removal tool you need the 64 bit version.
http://www.majorgeek...over_d7000.html


Reboot and install Avast free and then test the game.
http://www.filehippo...vast_antivirus/