Keyboard & Mouse not responding but appear to be working fine
Posted 25 January 2013 - 04:17 PM
Posted 26 January 2013 - 03:01 AM
Do you have an XP, Dell reinstallation or back up disk that you may have created when you first got the PC, if not can you borrow an XP disk rom the IT department, if you borrow a disk it must be the same version as to what is presently installed or above, if you have XP Home installed you can use XP Pro but not the other way around for example.
Posted 26 January 2013 - 06:17 AM
Posted 26 January 2013 - 06:29 AM
Some info as to why I am suggesting an other approach, as you are in fact getting the on screen messages strike f1 to continue, f2 to enter setup it may suggest that the keyboard has been recognized/initialized and that the problem lays elsewhere.
Let us know if you have either of the two options I suggest above and we can take it from there.
Posted 31 January 2013 - 01:43 AM
Posted 31 January 2013 - 12:30 PM
Posted 02 February 2013 - 03:15 AM
let us know what happens when you do try the disk before doing anything further please.
Posted 02 February 2013 - 09:54 AM
Please try disconnecting the HDD and restarting the PC with the XP disk in the optical drive, again to see if there is any change in the computers behavior.
I have asked colleague Wolfeymole to take a look at the topic as a second fresh pair of eyes may spot something that I have overlooked.
Posted 02 February 2013 - 10:36 AM
Reconnect your HDD please.
Posted 02 February 2013 - 10:37 AM
What I'm trying to find out is perhaps you may have dislodged the motherboard connectors for the usb's.
Posted 02 February 2013 - 11:07 AM
Posted 02 February 2013 - 11:37 AM
Follow the wires from the USB port/s on the front of the case to where they connect to the MB, disconnect and then reconnect them securely, the rear USB ports are soldered to the MB and so do not have any wires/connections.
Ensure that your front USB ports are connected securely to the MB (motherboard)
While you are inside the case try swapping the USB PCI card that you purchased into another PCI slot.
There is still no getting away from the keyboard failure that is being reported though.
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