[rockmilk]

Another thing is you do not have an antivirus installed in case you had one and no longer do lets run app remover.
http://www.appremover.com/

Reboot your machine after this.

Install Avast free.
http://www.filehippo...vast_antivirus/

If it were my machine I would run a full scan with avast after you install it.

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ok so when I update the driver it says "The best driver software for your device is already installed.....Windows has determined the driver software for your device is up to date"
Should I continue with the rest of the steps?

[Anjehb]

ok so when I update the driver it says "The best driver software for your device is already installed.....Windows has determined the driver software for your device is up to date"
Should I continue with the rest of the steps?

[rockmilk]

Yes

[rockmilk]

When you have gone through the other steps let me know and I will have instructions on how to update the driver.

[rockmilk]

Download the file in the link below to your desktop unzip it there.
http://www.filedropper.com/athrx

You can unzip the file with 7 zip.
http://www.7-zip.org/


Hit the start button type or copy and paste the file path below.
c:\windows\system32\drivers

Find the athrx.sys Name it athrx.old

Now drag the athrx.sys file that I had you download to the c:\windows\system32\drivers folder.
Reboot your machine and test for a while.

If you have any more blue screens upload the dumps here in your next reply.
http://h30434.www3.h...iles/m-p/253475

Edit:...............Typo

Edited by rockmilk, 19 December 2012 - 09:21 PM.

[rockmilk]

Anymore issues to speak of here?

[Anjehb]

ok so I did everything my computer stopped crashing....THANK YOU FOR THAT... but my google chrome is acting funny now but when I use firefox it is working properly..when i use chrome I have to click on a link 5 times before it loads and then if the link is a pop up a blank page would pop up instead of the actual page so i don't know what that is about..It's a problem because I primarily use chrome.

[rshaffer61]

Give Rockmilk a bit and he will respond. Great to hear the original issue is now resolved. I'm sure Rock will get Chrome resolved for you also.
Great job with all the hard work so far.

[rockmilk]

Glad the Crashes have stopped.

Uninstall Chrome then reboot.
Re-install it.

If you would like to save your bookmarks then see the link below.
http://support.googl...en&answer=96816

Edited by rockmilk, 21 December 2012 - 01:50 PM.

[Anjehb]

I don't think I did this step
Download the file in the link below to your desktop unzip it there.
http://www.filedropper.com/athrx

You can unzip the file with 7 zip.
http://www.7-zip.org/


Hit the start button type or copy and paste the file path below.
c:\windows\system32\drivers

Find the athrx.sys Name it athrx.old

Now drag the athrx.sys file that I had you download to the c:\windows\system32\drivers folder.
Reboot your machine and test for a while.

If you have any more blue screens upload the dumps here in your next reply.
http://h30434.www3.h...iles/m-p/253475

Edit:...............Typo

My computer crashed again but i'm trying to do this but the website with the file isnt working.

[rockmilk]

The athrx.sys file you need is located in this file.
http://download.wind...3c10725aec7.cab

Also upload the crash dump files as suggested please.

[Anjehb]

I did that step now my internet do not work at all

[rockmilk]

Ok reverse the step.


Find the athrx.sys Name it athrx.old
and vice versa.

Then upload the minidumps as suggested.

[rshaffer61]

Are you still having problems with your issue?
It has been 16 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.