[RKinner]

See if http://support.micro...b;en-us;2328240 helps

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See if http://support.micro...b;en-us;2328240 helps

I just tried it and it didn't work. I tried the Let me fix it for you method, and the Fix it yourself method, and both of them didn't work. The only windir that I found any files in were the LocalSystem one, the third one. But they were only 0 kb and 1 kb files so I don't know if they had any significance. I restarted my computer after each attempt but still I keep getting the certificate errors.

What should I do? So there's no malware issue on my computer? Do I have to completely format my comp and reinstall Windows to resolve this issue?

[pyaarawala]

See if http://support.micro...b;en-us;2328240 helps

I just tried it and it didn't work. I tried the Let me fix it for you method, and the Fix it yourself method, and both of them didn't work. The only windir that I found any files in were the LocalSystem one, the third one. But they were only 0 kb and 1 kb files so I don't know if they had any significance. I restarted my computer after each attempt but still I keep getting the certificate errors.

What should I do? So there's no malware issue on my computer? Do I have to completely format my comp and reinstall Windows to resolve this issue?

[RKinner]

Reinstall is often faster than fixing.

Is your computer set to show you hidden system files?

Open the Control Panel menu and click Folder Options.
After the new window appears select the View tab.
Put a checkmark in the checkbox labeled Display the contents of system folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Press the Apply button and then the OK button and exit



Looking at your logs a lot of them are complaining about aawservice.exe which is part of Ad-Aware so I would uninstall it.


Have you tried the Certificates viewer:

http://msdn.microsof...y/ms788967.aspx

Then delete any certificates which have expired. You will get a warning which you should be able to ignore if the date on the certificate is in the past.

If you zip up the log file you may be able to attach it.

[pyaarawala]

 events.rar   70.23KB   114 downloads

^^Those are the events. I've zipped them up with WinRAR.

And yes I've made sure I could view all Hidden Files. They were exactly as I described it.

[pyaarawala]

I've checked for expired certificates. In my whole certificates folder, most of the folders, like Personal, Trusted Root Certificates, etc, are all empty. I could only find 2 certificates called Microsoft Root Certificate Authority, and both of them expire in 2021. So I don't know what to do now...is there really no hope? With all those logs I posted, there was no evidence of malware? What do you think I should do? Contact Microsoft?

[RKinner]

If I look at mine the Certificates folder under Trusted Root Certificates is not empty. (You did click on Computer Accounts didn't you) See attached:




See if you can download, Save and install:

Update for Root Certificates for Windows 7 for x64-based Systems [December 2012] (KB931125)

Use IE and go to

http://catalog.updat...?q=certificates

Scroll down to Update for Root Certificates for Windows 7 for x64-based Systems [December 2012] (KB931125) and Add it to your basket then download it. Save it and Run it by Right clicking and Run As Admin. Reboot. Do you now have anything in your Certificates folder?