The site's security certificate is not trusted! I've tried
Posted 20 December 2012 - 09:34 PM
See if http://support.micro...b;en-us;2328240 helps
I just tried it and it didn't work. I tried the Let me fix it for you method, and the Fix it yourself method, and both of them didn't work. The only windir that I found any files in were the LocalSystem one, the third one. But they were only 0 kb and 1 kb files so I don't know if they had any significance. I restarted my computer after each attempt but still I keep getting the certificate errors.
What should I do? So there's no malware issue on my computer? Do I have to completely format my comp and reinstall Windows to resolve this issue?
Posted 20 December 2012 - 11:50 PM
Is your computer set to show you hidden system files?
Open the Control Panel menu and click Folder Options.
After the new window appears select the View tab.
Put a checkmark in the checkbox labeled Display the contents of system folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Press the Apply button and then the OK button and exit
Looking at your logs a lot of them are complaining about aawservice.exe which is part of Ad-Aware so I would uninstall it.
Have you tried the Certificates viewer:
Then delete any certificates which have expired. You will get a warning which you should be able to ignore if the date on the certificate is in the past.
If you zip up the log file you may be able to attach it.
Posted 22 December 2012 - 05:22 AM
^^Those are the events. I've zipped them up with WinRAR.
And yes I've made sure I could view all Hidden Files. They were exactly as I described it.
Posted 22 December 2012 - 05:30 AM
Posted 22 December 2012 - 11:57 AM
See if you can download, Save and install:
Update for Root Certificates for Windows 7 for x64-based Systems [December 2012] (KB931125)
Use IE and go to
Scroll down to Update for Root Certificates for Windows 7 for x64-based Systems [December 2012] (KB931125) and Add it to your basket then download it. Save it and Run it by Right clicking and Run As Admin. Reboot. Do you now have anything in your Certificates folder?
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