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Media Disconnected - trouble after a thunder storm!


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#1
rockyrob

rockyrob

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Hi.

I've had a good look through this website and tried a few things as suggested by others, unfortunately, I can't get it to work.

Dimension 9200 desktop, wired to a NetGear DG834G V3 router.

One day the internet stopped working. After rebooting it several times, I got my laptop working wireless'ly.
I've managed to get the PC working via wireless, but not wired.
The laptop can connect to the router via the wire, but if I connect it to the PC, the computer doesn't reconise the cable connected.

I've disabled and re-installed the network adapter, but no joy.

I've tried to reset the TCP and WINSTOP (I think that's the spelling) but still nothing. I'm not good at the networking thing, hence why I'm stuck. Should I have the IP Routing enabled??

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

H:\Documents and Settings\Robin>ipconfig /all

Windows IP Configuration
Host Name . . . . . . . . . . . . : family
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel® 82566DC Gigabit Network Connection
Physical Address. . . . . . . . . : 00-16-76-DC-33-2D

Ethernet adapter Wireless Network Connection 5:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin 54g Wireless USB Network Adapter
Physical Address. . . . . . . . . : 00-17-3F-60-42-7B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 17 December 2012 20:04:05
Lease Expires . . . . . . . . . . : 18 December 2012 20:04:05
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#2
rockmilk

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:welcome:
Open Device manager uninstall your ethernet driver reboot and see if it will connect then.
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#3
rockyrob

rockyrob

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Yes, I've already tried that. Still nothing. :(
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#4
rockmilk

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Ok does the machine work if you connect the ethernet cord directly to the modem?
If so then you may need to reset the router back to factory settings.
Also another thing to try is to take the power cords out of the router and modem put them back in after 20 seconds and reboot your machine.

Please if the above fails...

Install the latest driver for your ethernet conection.
http://download2us.s...132319_FULL.EXE

Reboot and test the issue.

If the above fails then run the program below with the wireless disabled and the machine plugged in via ethernet.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
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#5
SongCloud

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You said that this was trouble after a thunderstorm?

I would say that you may have had a power surge that affected the on-board Ethernet controller or hardware port, especially since wired connection works on a different machine (laptop) and wireless connections work on the desktop. I would recommend picking up a USB Ethernet adapter or a replacement Ethernet card and see if you can connect wired using one of those. If so, then the hardware for your wired connection is shot. If not, then there is something else going on with either the router or with the configuration.

Edited by SongCloud, 17 December 2012 - 05:16 PM.

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#6
rockyrob

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I tried the driver download, but made no difference. I'm still only able to connect via the wireless.

Here is the post as requested. Thanks!
----------
MiniToolBox by Farbar Version: 25-11-2012
Ran by Robin (administrator) on 19-12-2012 at 20:02:52
Running from "H:\Documents and Settings\Robin\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 15167 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Intel® 82566DC Gigabit Network Connection = Local Area Connection 4 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 4"

set address name="Local Area Connection 4" source=dhcp
set dns name="Local Area Connection 4" source=dhcp register=PRIMARY
set wins name="Local Area Connection 4" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : family

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 4:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® 82566DC Gigabit Network Connection

Physical Address. . . . . . . . . : 00-16-76-DC-33-2D

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 16 76 dc 33 2d ...... Intel® 82566DC Gigabit Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
255.255.255.255 255.255.255.255 255.255.255.255 10003 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 H:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 H:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 H:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 H:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 H:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 H:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 21 H:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/16/2012 09:07:09 PM) (Source: MsiInstaller) (User: FAMILY)
Description: Product: Intel® Network Connections -- The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version.

Error: (12/16/2012 09:04:34 PM) (Source: MsiInstaller) (User: FAMILY)
Description: Product: Intel® Network Connections -- The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version.

Error: (12/16/2012 09:04:16 PM) (Source: MsiInstaller) (User: FAMILY)
Description: Product: Intel® Network Connections -- The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version.

Error: (12/05/2012 07:37:24 PM) (Source: Freemake Improver) (User: )
Description: Service cannot be started. The service process could not connect to the service controller

Error: (12/04/2012 07:24:45 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (11/29/2012 07:15:40 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (11/27/2012 09:03:37 PM) (Source: Application Error) (User: )
Description: Faulting application avertv.exe, version 6.1.0.20, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010cd0.
Processing media-specific event for [avertv.exe!ws!]

Error: (11/27/2012 09:03:18 PM) (Source: Application Error) (User: )
Description: Faulting application avertv.exe, version 6.1.0.20, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00029f07.
Processing media-specific event for [avertv.exe!ws!]

Error: (11/27/2012 09:02:43 PM) (Source: Application Error) (User: )
Description: Faulting application avertv.exe, version 6.1.0.20, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00011689.
Processing media-specific event for [avertv.exe!ws!]

Error: (11/26/2012 06:55:17 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.


System errors:
=============
Error: (12/19/2012 07:59:39 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service hung on starting.

Error: (12/19/2012 07:58:09 PM) (Source: W3SVC) (User: )
Description: The service could not bind instance 1. The data is the error code.

For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft...ntredirect.asp.

Error: (12/19/2012 07:40:00 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service hung on starting.

Error: (12/18/2012 08:37:11 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 00173F60427B. The following error
occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Error: (12/18/2012 08:32:21 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service hung on starting.

Error: (12/17/2012 07:46:35 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service hung on starting.

Error: (12/17/2012 02:34:16 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

Error: (12/17/2012 02:24:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

Error: (12/17/2012 02:24:04 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service hung on starting.

Error: (12/17/2012 02:13:14 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service hung on starting.


Microsoft Office Sessions:
=========================
Error: (12/16/2012 09:07:09 PM) (Source: MsiInstaller)(User: FAMILY)
Description: Product: Intel® Network Connections -- The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version.(NULL)(NULL)(NULL)

Error: (12/16/2012 09:04:34 PM) (Source: MsiInstaller)(User: FAMILY)
Description: Product: Intel® Network Connections -- The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version.(NULL)(NULL)(NULL)

Error: (12/16/2012 09:04:16 PM) (Source: MsiInstaller)(User: FAMILY)
Description: Product: Intel® Network Connections -- The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version.(NULL)(NULL)(NULL)

Error: (12/05/2012 07:37:24 PM) (Source: Freemake Improver)(User: )
Description: Service cannot be started. The service process could not connect to the service controller

Error: (12/04/2012 07:24:45 PM) (Source: PerfNet)(User: )
Description:

Error: (11/29/2012 07:15:40 PM) (Source: PerfNet)(User: )
Description:

Error: (11/27/2012 09:03:37 PM) (Source: Application Error)(User: )
Description: avertv.exe6.1.0.20ntdll.dll5.1.2600.605500010cd0

Error: (11/27/2012 09:03:18 PM) (Source: Application Error)(User: )
Description: avertv.exe6.1.0.20ntdll.dll5.1.2600.605500029f07

Error: (11/27/2012 09:02:43 PM) (Source: Application Error)(User: )
Description: avertv.exe6.1.0.20ntdll.dll5.1.2600.605500011689

Error: (11/26/2012 06:55:17 PM) (Source: PerfNet)(User: )
Description:


=========================== Installed Programs ============================

32 bit Windows Card Reader Driver (Version: 1.1.0.0)
7-Zip 9.20
Adobe Flash Player 11 ActiveX (Version: 11.5.502.135)
Adobe Flash Player 11 Plugin (Version: 11.5.502.135)
AOL UK
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1015)
ATI Catalyst Control Center (Version: 1.2.2370.37610)
ATI Display Driver (Version: 8.263-060607a-034018C-Dell)
ATI Parental Control & Encoder (Version: 3.0)
AVerMedia DVB-T BDA Video Capture(A800) 5.4.10.12 (Version: 5.4.10.12)
AVerTV (Version: 6.0)
Belkin 54g USB Network Adapter
Bonjour (Version: 3.0.0.10)
Canon Camera Access Library (Version: 8.1.1.17)
Canon Camera Support Core Library (Version: 7.3.1.6)
Canon Camera Window DC_DV 5 for ZoomBrowser EX (Version: 5.4.5.17)
Canon Camera Window DC_DV 6 for ZoomBrowser EX (Version: 6.2.0.8)
Canon Camera Window MC 6 for ZoomBrowser EX (Version: 6.1.0.7)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.2.0.5)
Canon Internet Library for ZoomBrowser EX (Version: 1.4.2.6)
Canon RAW Image Task for ZoomBrowser EX (Version: 2.4.0.7)
Canon RemoteCapture Task for ZoomBrowser EX (Version: 1.5.0.5)
Canon Utilities Digital Photo Professional 2.2 (Version: 2.2.0.1)
Canon Utilities EOS Utility (Version: 1.1.0.8)
Canon Utilities ZoomBrowser EX (Version: 5.7.0.74)
CCleaner (Version: 3.25)
Citrix XenApp Web Plugin (Version: 11.0.0.5357)
Dell Driver Download Manager (Version: 3.0.0.0)
Dell Support Center (Version: 3.1.5907.39)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
Foxit Reader (Version: 5.4.3.920)
Freemake Video Converter version 3.1.2 (Version: 3.1.2)
GemMaster Mystic
Google Chrome (Version: 23.0.1271.97)
Google SketchUp Pro 8 (Version: 3.0.11752)
Google Update Helper (Version: 1.3.21.123)
Image Resizer Powertoy for Windows XP (Version: 1.00.0001)
Intel® Matrix Storage Manager
Intel® PRO Network Connections 11.2.0.69 (Version: )
iTunes (Version: 10.7.0.21)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 35 (Version: 6.0.350)
Junk Mail filter update (Version: 14.0.8117.416)
Logitech Vid HD (Version: 7.2 (7259))
Logitech Webcam Software (Version: 12.10.1113)
Lyrics Plugin for Windows Media Player (Version: 0.4)
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.0 Hotfix (KB2656378)
Microsoft .NET Framework 1.0 Security Update (KB2698035)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mixer
Mozilla Firefox 15.0.1 (x86 en-GB) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MSVCRT (Version: 14.0.1468.721)
Office Suite X 3.3
OmniGridV2 version 3.2
Otto
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
SearchCore for Browsers (Version: 3.0.0.115554)
Segoe UI (Version: 14.0.4327.805)
SigmaTel Audio (Version: 5.10.4803.0)
Skype™ 5.10 (Version: 5.10.116)
Software Assist (Version: 1.20.150.150)
Sonic Encoders (Version: 1.00)
Sound Blaster X-Fi (Version: 1.0)
Spotify (Version: 0.8.4.124.ga3559d86)
Spybot - Search & Destroy (Version: 1.6.2)
Sweet Home 3D
System Requirements Lab for Intel (Version: 4.5.3.0)
Tweak UI
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update Rollup 2 for Windows XP Media Center Edition 2005
VideoPad Video Editor
Viewpoint Media Player
VLC media player 2.0.4 (Version: 2.0.4)
WebFldrs XP (Version: 9.50.7523)
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================

Name: USB Device
Description: USB Device
Class Guid:
Manufacturer:
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 3069.85 MB
Available physical RAM: 2315.11 MB
Total Pagefile: 4444.85 MB
Available Pagefile: 3807.54 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.27 MB

========================= Partitions: =====================================

5 Drive h: () (Fixed) (Total:931.5 GB) (Free:894.02 GB) NTFS
6 Drive i: (Backup) (Fixed) (Total:74.5 GB) (Free:74.43 GB) NTFS
8 Drive k: () (Fixed) (Total:218.89 GB) (Free:218.82 GB) NTFS

========================= Users: ========================================

User accounts for \\FAMILY

Administrator ASPNET Guest
HelpAssistant IUSR_FAMILY IWAM_FAMILY
Jill Robin SUPPORT_388945a0

========================= Restore Points ==================================

24-09-2012 20:28:20 Software Distribution Service 3.0
26-09-2012 19:04:55 Software Distribution Service 3.0
26-09-2012 21:28:49 Software Distribution Service 3.0
28-09-2012 14:23:35 Software Distribution Service 3.0
12-10-2012 19:16:29 Software Distribution Service 3.0
21-10-2012 11:43:17 Software Distribution Service 3.0
23-10-2012 18:13:38 Software Distribution Service 3.0
24-10-2012 19:08:13 Software Distribution Service 3.0
30-10-2012 18:49:57 Software Distribution Service 3.0
01-11-2012 20:38:32 Software Distribution Service 3.0
07-11-2012 19:36:35 Software Distribution Service 3.0
09-11-2012 14:37:50 Software Distribution Service 3.0
11-11-2012 19:08:51 Software Distribution Service 3.0
14-11-2012 20:26:48 System Checkpoint
14-11-2012 20:40:48 Software Distribution Service 3.0
14-11-2012 21:40:20 Software Distribution Service 3.0
18-11-2012 21:10:47 Software Distribution Service 3.0
18-11-2012 21:16:32 Software Distribution Service 3.0
22-11-2012 19:50:04 Software Distribution Service 3.0
26-11-2012 19:07:38 Software Distribution Service 3.0
28-11-2012 19:17:35 Software Distribution Service 3.0
29-11-2012 19:26:47 Software Distribution Service 3.0
03-12-2012 21:05:27 Software Distribution Service 3.0
05-12-2012 19:47:42 Software Distribution Service 3.0
06-12-2012 20:21:13 System Checkpoint
07-12-2012 16:03:49 Software Distribution Service 3.0
12-12-2012 19:45:14 Unsigned driver install
12-12-2012 19:46:25 Installed Belkin 54g USB Network Adapter
16-12-2012 21:55:47 System Checkpoint
17-12-2012 13:19:36 Software Distribution Service 3.0
17-12-2012 15:56:45 Software Distribution Service 3.0
18-12-2012 20:43:38 Software Distribution Service 3.0
19-12-2012 19:43:44 Removed Intel® PRO Network Connections
19-12-2012 19:44:10 Installed Intel® PRO Network Connections

**** End of log ****
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#7
rockmilk

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Open Add remove programs uninstall the items below.

Intel® PRO Network Connections 11.2.0.69 (Version: )
Spybot - Search & Destroy (Version: 1.6.2)

Reboot.


Install this driver below reboot and see if your able to connect via ethernet cord.

Go to the site below which is the latest driver for your ethernet connection.

http://downloadcente...et PHY&lang=eng

Make sure and download the 32 bit one which is the one on top it is was updated 10/17/2012 so if this one does not do the trick then there msut be some physical damage like song suggested or lastly you can try and reset the router to factory settings or plug it directly into the modem.

Let me know how it turns out good luck. :)
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#8
rockyrob

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Yup, still the same. It searches for the IP, then changes to network cable is unplugged.

I tried resetting the router previously and still made no difference. I can use the same Ethernet cable on the laptop, but the PC won't recognise it being plugged in.
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#9
rockyrob

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On that note, would I only require to buy a USB Ethernet Adapter like you see on ebay for approx £10? Does that by-pass the original Ethernet adapter that is built into the PC or would I have to un-install it first?

Thanks for the assistance so far. :)

Regards,
Robin
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#10
rockmilk

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You should be good to go with a usb adapter I see no other problems with the connection. :)
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#11
rockyrob

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Thanks very much. I'll get sorted out once this Christmas postal rush is by!

Merry Christmas to you and your family. :)
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#12
rockmilk

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Merry Christmas to you and your family. :)



Same to You.
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