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Forgot Windows XP Login Password but can login as admin but do not see

Started by cadonn , Dec 19 2012 04:12 AM

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#1
cadonn
Posted 19 December 2012 - 04:12 AM

cadonn

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Good morning. I have forgotten my userpassword to login to my laptop. I can log in as admin but I do not see my user account. I have tried logging into the server as well as locally but still do not see my user account. Only guest, administrators, and aspnet. I can see my user profile under documents. I am trying to understand why my username is not showing up anywhere?

Any suggestions?

Thank you.

Cat
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#2
SleepyDude
Posted 19 December 2012 - 04:45 AM

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Hi,

To try to help you I need to check you OS config...

  • Please download MiniToolBox and save the file to the Desktop.
    Close the browser and run the tool, check the following options:
    • List Users, Partitions and Memory size
    Click on Go.
    Include the resulting log in your next reply.
  • Another check, download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
    SystemLook (32-bit)

    • Double-click SystemLook.exe to run it.
    • Accept the prompt Allow the program to make changes to this computer (UAC prompt)
    • Copy the content of the following codebox into the main textfield:
      :dir
%systemdrive%\Documents and Settings\
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can be found on your Desktop entitled SystemLook.txt

Edited by SleepyDude, 19 December 2012 - 04:48 AM.

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#3
cadonn
Posted 19 December 2012 - 04:06 PM

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Hello. Here is the log file from the MiniToolBox but I could not get the log for SystemLook. When I clicked on the exe it brings up a dialogue box with either look or exit. If I click look it brings up a script required and nothing happens:

MiniToolBox by Farbar Version: 25-11-2012
Ran by Administrator (administrator) on 19-12-2012 at 16:58:56
Running from "C:\Documents and Settings\administrator.DNETWP\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Memory info: ===================================

Percentage of memory in use: 85%
Total physical RAM: 2014.78 MB
Available physical RAM: 294.61 MB
Total Pagefile: 3948.69 MB
Available Pagefile: 1777.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1996.15 MB

========================= Partitions: =====================================

1 Drive c: (SW3A071607A9GA) (Fixed) (Total:107.66 GB) (Free:57.76 GB) NTFS

========================= Users: ========================================

User accounts for \\ERICALT2008

Admin Administrator ASPNET
Guest HelpAssistant SACNETDRIVEUSER01
SUPPORT_388945a0


**** End of log ****

Thank you

Cat
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#4
SleepyDude
Posted 19 December 2012 - 04:13 PM

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Hi,

You need to copy & paste the text from the code box on the SystemLook box and then click the Lookbutton.

Which was the user you normally use to access the computer?
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#5
cadonn
Posted 19 December 2012 - 04:17 PM

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There is no text to copy the dialogue box opens up and is completely blank.

Thanks.

Cat
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#6
cadonn
Posted 19 December 2012 - 04:20 PM

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I log on as cryder

Cat
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#7
SleepyDude
Posted 19 December 2012 - 04:24 PM

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There is no text to copy the dialogue box opens up and is completely blank.

Thanks.

Cat


Hi,

The text you need to copy is this:

:dir
%systemdrive%\Documents and Settings\

Paste the 2 lines above on the SystemLookup box.

Edited by SleepyDude, 19 December 2012 - 04:25 PM.

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#8
cadonn
Posted 19 December 2012 - 04:27 PM

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Oops I guess I did not read your orginal post ha, ha. Here you go:

SystemLook 30.07.11 by jpshortstuff
Log created at 17:26 on 19/12/2012 by Administrator
Administrator - Elevation successful

========== dir ==========

C:\Documents and Settings - Parameters: "(none)"

---Files---
Janets Fav.htm --a---- 13848 bytes [15:16 23/07/2009] [15:16 23/07/2009]

---Folders---
Admin d------ [05:12 30/05/2008]
Administrator d------ [20:20 22/04/2007]
administrator.DNESRV0 d------ [14:06 29/05/2008]
administrator.DNETWP d------ [20:03 04/10/2011]
All Users d------ [13:11 22/04/2007]
cryder d------ [12:41 16/07/2009]
Default User d--h--- [13:11 22/04/2007]
ekalwa d------ [12:37 13/06/2008]
erica d------ [17:05 29/05/2008]
LocalService d--hs-- [20:20 22/04/2007]
NetworkService d--hs-- [20:20 22/04/2007]

-= EOF =-

Cat
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#9
SleepyDude
Posted 19 December 2012 - 04:45 PM

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Hi,

Good job getting the logs, I need another one, run SystemLook again and this type paste the following lines into the box:
:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s

Please post the resulting log.
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#10
cadonn
Posted 19 December 2012 - 04:48 PM

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Here is the next log - also I tried logging in as local user (this computer) and under my network still cannot see my username:
SystemLook 30.07.11 by jpshortstuff
Log created at 17:45 on 19/12/2012 by Administrator
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList]
"ProfilesDirectory"="%SystemDrive%\Documents and Settings"
"DefaultUserProfile"="Default User"
"AllUsersProfile"="All Users"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18]
"Flags"= 0x000000000c (12)
"State"= 0x0000000000 (0)
"RefCount"= 0x0000000008 (8)
"Sid"=01 01 00 00 00 00 00 05 12 00 00 00 (REG_BINARY)
"ProfileImagePath"="%systemroot%\system32\config\systemprofile"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\LocalService"
"Sid"=01 01 00 00 00 00 00 05 13 00 00 00 (REG_BINARY)
"Flags"= 0x0000000009 (9)
"State"= 0x0000000000 (0)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00b91de444 (-1189223356)
"ProfileLoadTimeHigh"= 0x0001cdda51 (30267985)
"RefCount"= 0x0000000003 (3)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\NetworkService"
"Sid"=01 01 00 00 00 00 00 05 14 00 00 00 (REG_BINARY)
"Flags"= 0x0000000009 (9)
"State"= 0x0000000000 (0)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00b7ffca14 (-1207973356)
"ProfileLoadTimeHigh"= 0x0001cdda51 (30267985)
"RefCount"= 0x0000000003 (3)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-1109]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\Linda"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf 55 04 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x0025e68a5c (635865692)
"ProfileLoadTimeHigh"= 0x0001ca019a (30015898)
"RefCount"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000003 (3)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-1111]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\erica"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf 57 04 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x000dacca18 (229427736)
"ProfileLoadTimeHigh"= 0x0001ca0ba8 (30018472)
"Guid"="{b8deba2d-ab28-4e54-9874-6bf3430264c9}"
"RefCount"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-1115]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\ekalwa"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf 5b 04 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000304 (772)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00308ed9fe (814668286)
"ProfileLoadTimeHigh"= 0x0001c8cd52 (29936978)
"Guid"="{1aeef242-2e14-4a61-a0b6-bdfcda0a5dae}"
"RefCount"= 0x0000000000 (0)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-500]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\administrator.DNESRV0"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf f4 01 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00c12926c8 (-1054267704)
"ProfileLoadTimeHigh"= 0x0001cb0351 (30081873)
"Guid"="{e5d99562-14ef-48fe-bcc8-0fb1ef275cd2}"
"RefCount"= 0x0000000002 (2)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3586669280-3405788831-4158297313-1120]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\cryder"
"CentralProfile"=""
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"RefCount"= 0x0000000002 (2)
"ProfileLoadTimeLow"= 0x007b57a676 (2069341814)
"ProfileLoadTimeHigh"= 0x0001cdc251 (30261841)
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 e0 3a c8 d5 9f 36 00 cb e1 94 da f7 60 04 00 00 (REG_BINARY)
"Guid"="{6ea2a9d8-4b2b-4d26-bfa1-14ec2ef583a3}"
"OptimizedLogonStatus"= 0x0000000007 (7)
"NextLogonCacheable"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3586669280-3405788831-4158297313-500]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\administrator.DNETWP"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 e0 3a c8 d5 9f 36 00 cb e1 94 da f7 f4 01 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00ebee0264 (-336723356)
"ProfileLoadTimeHigh"= 0x0001cdda51 (30267985)
"Guid"="{0c96ca55-c9b4-49ae-bede-1e244e71d7b5}"
"RefCount"= 0x0000000004 (4)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)
"NextLogonCacheable"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3686238645-4154674977-908347392-1008]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\Admin"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b5 89 b7 db 21 4f a3 f7 00 48 24 36 f0 03 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00c60d7792 (-972195950)
"ProfileLoadTimeHigh"= 0x0001cdd8b6 (30267574)
"RefCount"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3686238645-4154674977-908347392-500]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\Administrator"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b5 89 b7 db 21 4f a3 f7 00 48 24 36 f4 01 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x009406e35c (-1811487908)
"ProfileLoadTimeHigh"= 0x0001cb0350 (30081872)
"RefCount"= 0x0000000000 (0)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000003 (3)


-= EOF =-
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#11
cadonn
Posted 19 December 2012 - 04:57 PM

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I appreciate all your help but I have to log off for now. I will check back later or tomorrow mornng.

Thank you.

Cat
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#12
SleepyDude
Posted 19 December 2012 - 05:07 PM

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Another question is the computer connected to a Domain (Active Directory)?
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#13
cadonn
Posted 20 December 2012 - 05:22 AM

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When I take it to work it is connected. I did take it to work and even out IT department could not see it under active directory. Is it possible that I was not connected to the network long enough for active directory to discovery it? I only had it plugged into the network for about 15 minutes.

Cat
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#14
SleepyDude
Posted 20 December 2012 - 04:32 PM

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Hi,

Its seems the account no longer exists on the local computer and only the profile exists on the disk.
In my opinion the simple solution is this:

  • rename the existing profile from c:\Documents and Settings\cryder to c:\Documents and Settings\cryder-old to save all your documents, mails, etc.
  • create a new user account called cryder and log-off
  • login with the new user account
  • move your files and folders from the old profile to the new one, copy only your files and not the files inside the cryder-old folder.

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#15
cadonn
Posted 21 December 2012 - 06:05 AM

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Thank you I will create another profile. All my documents are there but no favourites or email. I have a back up so I should be okay. Thank you very much for all of your help.

Cat
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