Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Forgot Windows XP Login Password but can login as admin but do not see


  • Please log in to reply

#1
cadonn

cadonn

    Member

  • Member
  • PipPip
  • 33 posts
Good morning. I have forgotten my userpassword to login to my laptop. I can log in as admin but I do not see my user account. I have tried logging into the server as well as locally but still do not see my user account. Only guest, administrators, and aspnet. I can see my user profile under documents. I am trying to understand why my username is not showing up anywhere?

Any suggestions?

Thank you.

Cat
  • 0

Advertisements


#2
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

To try to help you I need to check you OS config...

  • Please download MiniToolBox and save the file to the Desktop.
    Close the browser and run the tool, check the following options:
    • List Users, Partitions and Memory size
    Click on Go.
    Include the resulting log in your next reply.
  • Another check, download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
    SystemLook (32-bit)

    • Double-click SystemLook.exe to run it.
    • Accept the prompt Allow the program to make changes to this computer (UAC prompt)
    • Copy the content of the following codebox into the main textfield:
      :dir
      %systemdrive%\Documents and Settings\
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can be found on your Desktop entitled SystemLook.txt

Edited by SleepyDude, 19 December 2012 - 04:48 AM.

  • 0

#3
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Hello. Here is the log file from the MiniToolBox but I could not get the log for SystemLook. When I clicked on the exe it brings up a dialogue box with either look or exit. If I click look it brings up a script required and nothing happens:

MiniToolBox by Farbar Version: 25-11-2012
Ran by Administrator (administrator) on 19-12-2012 at 16:58:56
Running from "C:\Documents and Settings\administrator.DNETWP\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Memory info: ===================================

Percentage of memory in use: 85%
Total physical RAM: 2014.78 MB
Available physical RAM: 294.61 MB
Total Pagefile: 3948.69 MB
Available Pagefile: 1777.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1996.15 MB

========================= Partitions: =====================================

1 Drive c: (SW3A071607A9GA) (Fixed) (Total:107.66 GB) (Free:57.76 GB) NTFS

========================= Users: ========================================

User accounts for \\ERICALT2008

Admin Administrator ASPNET
Guest HelpAssistant SACNETDRIVEUSER01
SUPPORT_388945a0


**** End of log ****

Thank you

Cat
  • 0

#4
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

You need to copy & paste the text from the code box on the SystemLook box and then click the Lookbutton.

Which was the user you normally use to access the computer?
  • 0

#5
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
There is no text to copy the dialogue box opens up and is completely blank.

Thanks.

Cat
  • 0

#6
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
I log on as cryder

Cat
  • 0

#7
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

There is no text to copy the dialogue box opens up and is completely blank.

Thanks.

Cat


Hi,

The text you need to copy is this:

:dir
%systemdrive%\Documents and Settings\

Paste the 2 lines above on the SystemLookup box.

Edited by SleepyDude, 19 December 2012 - 04:25 PM.

  • 0

#8
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Oops I guess I did not read your orginal post ha, ha. Here you go:

SystemLook 30.07.11 by jpshortstuff
Log created at 17:26 on 19/12/2012 by Administrator
Administrator - Elevation successful

========== dir ==========

C:\Documents and Settings - Parameters: "(none)"

---Files---
Janets Fav.htm --a---- 13848 bytes [15:16 23/07/2009] [15:16 23/07/2009]

---Folders---
Admin d------ [05:12 30/05/2008]
Administrator d------ [20:20 22/04/2007]
administrator.DNESRV0 d------ [14:06 29/05/2008]
administrator.DNETWP d------ [20:03 04/10/2011]
All Users d------ [13:11 22/04/2007]
cryder d------ [12:41 16/07/2009]
Default User d--h--- [13:11 22/04/2007]
ekalwa d------ [12:37 13/06/2008]
erica d------ [17:05 29/05/2008]
LocalService d--hs-- [20:20 22/04/2007]
NetworkService d--hs-- [20:20 22/04/2007]

-= EOF =-

Cat
  • 0

#9
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

Good job getting the logs, I need another one, run SystemLook again and this type paste the following lines into the box:
:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s

Please post the resulting log.
  • 0

#10
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Here is the next log - also I tried logging in as local user (this computer) and under my network still cannot see my username:
SystemLook 30.07.11 by jpshortstuff
Log created at 17:45 on 19/12/2012 by Administrator
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList]
"ProfilesDirectory"="%SystemDrive%\Documents and Settings"
"DefaultUserProfile"="Default User"
"AllUsersProfile"="All Users"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18]
"Flags"= 0x000000000c (12)
"State"= 0x0000000000 (0)
"RefCount"= 0x0000000008 (8)
"Sid"=01 01 00 00 00 00 00 05 12 00 00 00 (REG_BINARY)
"ProfileImagePath"="%systemroot%\system32\config\systemprofile"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\LocalService"
"Sid"=01 01 00 00 00 00 00 05 13 00 00 00 (REG_BINARY)
"Flags"= 0x0000000009 (9)
"State"= 0x0000000000 (0)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00b91de444 (-1189223356)
"ProfileLoadTimeHigh"= 0x0001cdda51 (30267985)
"RefCount"= 0x0000000003 (3)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\NetworkService"
"Sid"=01 01 00 00 00 00 00 05 14 00 00 00 (REG_BINARY)
"Flags"= 0x0000000009 (9)
"State"= 0x0000000000 (0)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00b7ffca14 (-1207973356)
"ProfileLoadTimeHigh"= 0x0001cdda51 (30267985)
"RefCount"= 0x0000000003 (3)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-1109]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\Linda"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf 55 04 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x0025e68a5c (635865692)
"ProfileLoadTimeHigh"= 0x0001ca019a (30015898)
"RefCount"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000003 (3)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-1111]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\erica"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf 57 04 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x000dacca18 (229427736)
"ProfileLoadTimeHigh"= 0x0001ca0ba8 (30018472)
"Guid"="{b8deba2d-ab28-4e54-9874-6bf3430264c9}"
"RefCount"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-1115]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\ekalwa"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf 5b 04 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000304 (772)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00308ed9fe (814668286)
"ProfileLoadTimeHigh"= 0x0001c8cd52 (29936978)
"Guid"="{1aeef242-2e14-4a61-a0b6-bdfcda0a5dae}"
"RefCount"= 0x0000000000 (0)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2845592502-129239171-3214212365-500]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\administrator.DNESRV0"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b6 4b 9c a9 83 08 b4 07 0d fd 94 bf f4 01 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00c12926c8 (-1054267704)
"ProfileLoadTimeHigh"= 0x0001cb0351 (30081873)
"Guid"="{e5d99562-14ef-48fe-bcc8-0fb1ef275cd2}"
"RefCount"= 0x0000000002 (2)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3586669280-3405788831-4158297313-1120]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\cryder"
"CentralProfile"=""
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"RefCount"= 0x0000000002 (2)
"ProfileLoadTimeLow"= 0x007b57a676 (2069341814)
"ProfileLoadTimeHigh"= 0x0001cdc251 (30261841)
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 e0 3a c8 d5 9f 36 00 cb e1 94 da f7 60 04 00 00 (REG_BINARY)
"Guid"="{6ea2a9d8-4b2b-4d26-bfa1-14ec2ef583a3}"
"OptimizedLogonStatus"= 0x0000000007 (7)
"NextLogonCacheable"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3586669280-3405788831-4158297313-500]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\administrator.DNETWP"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 e0 3a c8 d5 9f 36 00 cb e1 94 da f7 f4 01 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00ebee0264 (-336723356)
"ProfileLoadTimeHigh"= 0x0001cdda51 (30267985)
"Guid"="{0c96ca55-c9b4-49ae-bede-1e244e71d7b5}"
"RefCount"= 0x0000000004 (4)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)
"NextLogonCacheable"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3686238645-4154674977-908347392-1008]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\Admin"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b5 89 b7 db 21 4f a3 f7 00 48 24 36 f0 03 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x00c60d7792 (-972195950)
"ProfileLoadTimeHigh"= 0x0001cdd8b6 (30267574)
"RefCount"= 0x0000000001 (1)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000005 (5)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3686238645-4154674977-908347392-500]
"ProfileImagePath"="%SystemDrive%\Documents and Settings\Administrator"
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 b5 89 b7 db 21 4f a3 f7 00 48 24 36 f4 01 00 00 (REG_BINARY)
"Flags"= 0x0000000000 (0)
"State"= 0x0000000100 (256)
"CentralProfile"=""
"ProfileLoadTimeLow"= 0x009406e35c (-1811487908)
"ProfileLoadTimeHigh"= 0x0001cb0350 (30081872)
"RefCount"= 0x0000000000 (0)
"RunLogonScriptSync"= 0x0000000000 (0)
"OptimizedLogonStatus"= 0x0000000003 (3)


-= EOF =-
  • 0

Advertisements


#11
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
I appreciate all your help but I have to log off for now. I will check back later or tomorrow mornng.

Thank you.

Cat
  • 0

#12
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Another question is the computer connected to a Domain (Active Directory)?
  • 0

#13
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
When I take it to work it is connected. I did take it to work and even out IT department could not see it under active directory. Is it possible that I was not connected to the network long enough for active directory to discovery it? I only had it plugged into the network for about 15 minutes.

Cat
  • 0

#14
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts
Hi,

Its seems the account no longer exists on the local computer and only the profile exists on the disk.
In my opinion the simple solution is this:

  • rename the existing profile from c:\Documents and Settings\cryder to c:\Documents and Settings\cryder-old to save all your documents, mails, etc.
  • create a new user account called cryder and log-off
  • login with the new user account
  • move your files and folders from the old profile to the new one, copy only your files and not the files inside the cryder-old folder.

  • 0

#15
cadonn

cadonn

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Thank you I will create another profile. All my documents are there but no favourites or email. I have a back up so I should be okay. Thank you very much for all of your help.

Cat
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP