No problem but I have also included the partition steps here in case;
1.Press the Power button to start the PC
2.At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3.Once eRecovery has loaded, click Restore to Factory Default Settings
4.Click OK to continue
5.From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6.Once eRecovery has run, press OK to reboot PC.
Note that it is advisable that the computer is connected to the Internet when the above is done.
Have you tried the System Update Readiness Tool again.
Couple of things for you to do for us if you will please;
Go to Start then to Search
Type in compmgmt.msc
and click Enter
On the left side click on Disk Management
On the right side you will see your hard drive.
Now I need you to take a screenshot and attach it to your next reply.
Do the following to take a screenshot while the above is open and showing on your desktop;
To capture and post a screenshot;
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
Run SFC (system file checker)
Go to Start and then to Search
Type in: sfc /scannow
Press the Enter key.
Have Windows CD/DVD handy (not always required).
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If there are no errors you will receive the message "Windows resource protection did not find any integrity violations" if any errors are found go to C:\Windows\Logs\CBS folder, you will see a CBS.log file.
The log may be a pretty big file so upload it to http://flyupload.in/
and then post the download link here.