Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Tcpip.sys Problem! Blue screen shutdown!


  • Please log in to reply

#1
Crabdancerking

Crabdancerking

    New Member

  • Member
  • Pip
  • 6 posts
I saw this site and this guy really knows his stuff on here. I think his account name on here is Broni? Anyways, blue screen shutdowns due to this tcpip.sys. I went to DM to search for whatever driver that is causing the problem. Broni mentioned three drivers to look for but I don't have KMXFW, KMXCFG and KMXCV. Someone help me please! :D Thanks!
  • 0

Advertisements


#2
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
:welcome:

What is the exact make and model of the machine?

It would be nice to See some MiniDump Files here as well as installed programs and the last ten event viewer logs.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
List content of Hosts
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Please upload your minidump files as well.
http://h30434.www3.h...iles/m-p/253475


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
  • 0

#3
Crabdancerking

Crabdancerking

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Okay dude, it's windows 7 for Asus laptop. I also have to this thing called express gateway.

Attached Files


  • 0

#4
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Im gonna need the minidumps as well.
  • 0

#5
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Open your add remove programs and uninstall the items below.

Advanced SystemCare 5 (Version: 5.0.0)
IObit Malware Fighter (Version: 1.0)
Norton Security Scan (Version: 3.0.1.8)
Spybot - Search & Destroy (Version: 1.6.2)
Searchqu Toolbar (Version: 3.0.0.122375)
LightScribe System Software 1.14.17.1 (Version: 1.14.17.1) If you never use this it should go as well.

Download Ccleaner do not use the registry cleaner function of this program!!
http://www.piriform.com/ccleaner
Open CCleaner hit the tools button then the start up button and disable all items except Norton.

Replace the dis tasteful programs Advanced System care and iobit Malware fighter with SAS & Malwarebytes which do way a better job make sure and disable SAS from start-up after installing as the free version does not provide realtime protection.Always make sure whenever you use the programs below to update them I do not want to see any log these programs are for your use. :)

http://www.malwareby.../mbam-setup.exe
http://www.superanti...ANTISPYWAREFREE

Open autoruns and un-tick the items below.

"These items are undder the Task Scheduler"


+ "\Apple\AppleSoftwareUpdate" "Apple Software Update" "Apple Inc." "c:\program files (x86)\apple software update\softwareupdate.exe"

+ "\FacebookUpdateTaskUserS-1-5-21-2565273707-3952150517-3148188785-1000Core" "Facebook Installer" "Facebook Inc."
"c:\users\crabdancerking\appdata\local\facebook\update\facebookupdate.exe"

+ "\FacebookUpdateTaskUserS-1-5-21-2565273707-3952150517-3148188785-1000UA" "Facebook Installer" "Facebook Inc." "c:\users\crabdancerking\appdata\local\facebook\update\facebookupdate.exe"

+ "\Game_Booster_AutoUpdate" "" "" "File not found: C:\Program Files (x86)\IObit\Game Booster\AutoUpdate.exe"

+ "\Microsoft\Windows Defender\MP Scheduled Scan" "" "" "File not found: d:\program files\windows defender\MpCmdRun.exe"

+ "\Microsoft\Windows Defender\MpIdleTask" "" "" "File not found: d:\program files\windows defender\MpCmdRun.exe"

+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs"

+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary" "Windows Media Player Network Sharing Service Configuration Application" "Microsoft Corporation" "c:\program files\windows media player\wmpnscfg.exe"

+ "\Microsoft\Windows\Wired\GatherWiredInfo" "" "" "File not found: C:\Windows\system32\gatherWiredInfo.vbs"

+ "\Microsoft\Windows\Wireless\GatherWirelessInfo" "" "" "File not found: C:\Windows\system32\gatherWirelessInfo.vbs"

+ "\Norton Security Scan for crabdancerking" "" "" "File not found: C:\PROGRA~2\NORTON~3\Engine\301~1.8\Nss.exe"

+ "\Razer_Game_Booster_AutoUpdate" "" "" "c:\program files (x86)\razer\razer game booster\autoupdate.exe"

+ "\SmartDefrag_Startup" "Smart Defrag v2" "IObit" "c:\program files (x86)\iobit\smart defrag 2\smartdefrag.exe"

+ "\{E4496348-734E-4289-86D5-A32B209C1AC4}" "" "" "File not found: C:\Program Files (x86)\Skype\Phone\Skype.exe"



Open your device manager then left click your network adapters then right click and select uninstall for your wireless Adapter driver.


Reboot your machine.

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok





Run the Fix it below this remove the Tunnel Adapters from your machine.
http://go.microsoft....?linkid=9728872


Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

ipconfig /registerdns

net stop "dns client"

net start "dns client"


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit

Restart computer.


Also run this program http://www.grc.com/dns/benchmark.htm follow the instructions on the page,when the program is done the two fastest dns servers for you will be listed on the top of the Program input them on your machine.

http://www.computerh...es/ch001161.htm For your machine.

Edited by rockmilk, 27 December 2012 - 05:03 PM.

  • 0

#6
Crabdancerking

Crabdancerking

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Okay I did everything you said to do! :D Umm, I am little confused about DNS thingy. I downloaded the program and it showed the fastest dns. So do I just pick the one on top of the list? So the best DNS is the fastest. Lol. Maybe I am stupid. 122212-105113-01.dmp and 122612-45427-01.dmp. Oh yeah, when I uninstalled that spybot it gave me ten of the same errors. Said Service "SBSD Security Center Service" failed to uninstall with error: System error. Code:1060. The specified service does not exist as an installed service." So that means I uninstalled it all the way?
  • 0

#7
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
The fastest two dns servers will be at the top of the program after it is done.
As far as spybot upload a new Autoruns log so that We can confirm it is gone.
How is your machine running?
  • 0

#8
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
Why did you mention these?
. 122212-105113-01.dmp and 122612-45427-01.dmp.
  • 0

#9
Crabdancerking

Crabdancerking

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
I thought you wanted to see them or needed them. I see you do not. :P Dude, my machine is working as well when I first started it up. Idk what we did but it's working wonderful. Thanks!

Attached Files


  • 0

#10
Crabdancerking

Crabdancerking

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Oh yeah, I'm a big gamer, music, and video type user so is there anything else I should delete? Maybe something would improve my computer is such a way for my games, music and videos?
  • 0

Advertisements


#11
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
I will look over the autoruns log and get back to you tomorrow.
Glad the machine is performing better for you. :thumbsup:
Just re-read post #5 and confirm you have done everything for me. :)
http://www.geekstogo...ost__p__2242284

Edited by rockmilk, 28 December 2012 - 09:26 PM.

  • 0

#12
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
If the machine should happen to bluescreen again upload the dump files.


Please upload your minidump files as well.
http://h30434.www3.h...iles/m-p/253475

Edited by rockmilk, 28 December 2012 - 09:21 PM.

  • 0

#13
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
First thing you should do is check for an update to your Graphics Card Driver from the site below.
http://www.nvidia.co...nload/Scan.aspx

Lets see um programs you could uninstall to improve performance.So long as you uninstalled the other items I had you un-install then you are good but one more does come to mind after looking at your logs.


Norton 360 (Version: 6.4.0.9)
I suggest that you replace it with Avast free. http://www.filehippo...vast_antivirus/

If you do decide to dump norton then ui install it then reboot and then run the removal tool,and reboot again.
http://www.majorgeek...Tool_d4749.html

I then would install Avast free and since you are willing to pay for an antivirus I would suggest that you purchase Malwarebytes Pro to run along side the free avast with those two together they will protect your system better than Norton and even combined have a smaller footprint meaning less resources taken from the machine.

If you should choose not to switch I still suggest that you remove it reboot run the tool reboot and re-install.

Also you never did this step from post #5

Open CCleaner hit the tools button then the start up button and disable all items except Norton.

There is no need for anything starting with your machine other than an antivirus all other apps can be started by you by double clicking them if an item starts with a machine that just means it is running all of the time using resources even if you do not use the app on that particular day.




Lets move on to a few items in the autoruns log that can stand to be erradicated.

Open Auto runs and un-tick the items below.

FYI Scheduled Task can impact game and over all performance and prevent the computer from waking up out of sleep and shutting down in a timely manner.

Here is a link which proves this theory.
http://www.geekstogo...down-and-sleep/


Under task scheduler.

+ "\CCleanerSkipUAC" "CCleaner" "Piriform Ltd" "c:\program files\ccleaner\ccleaner.exe"

+ "\FacebookUpdateTaskUserS-1-5-21-2565273707-3952150517-3148188785-1000Core" "Facebook Installer" "Facebook Inc." "c:\users\crabdancerking\appdata\local\facebook\update\facebookupdate.exe"

+ "\FacebookUpdateTaskUserS-1-5-21-2565273707-3952150517-3148188785-1000UA" "Facebook Installer" "Facebook Inc." "c:\users\crabdancerking\appdata\local\facebook\update\facebookupdate.exe"

+ "\Game_Booster_AutoUpdate" "" "" "File not found: C:\Program Files (x86)\IObit\Game Booster\AutoUpdate.exe"



+ "\Razer_Game_Booster_AutoUpdate" "" "" "c:\program files (x86)\razer\razer game booster\autoupdate.exe"


+ "\SUPERAntiSpyware Scheduled Task 08867a95-5dae-48d6-bfea-9b2609768dfe" "SUPERAntiSpyware Task Dispatcher" "SUPERAdBlocker.com" "c:\program files\superantispyware\sastask.exe"

+ "\SUPERAntiSpyware Scheduled Task 9d1f047d-e0d9-4b92-b638-4b5093676e0e" "SUPERAntiSpyware Task Dispatcher" "SUPERAdBlocker.com" "c:\program files\superantispyware\sastask.exe"

Right Click and delete the item below.
+ "\{E4496348-734E-4289-86D5-A32B209C1AC4}" "" "" "File not found: C:\Program Files (x86)\Skype\Phone\Skype.exe"

You can also un-tick the items below which are located under services these are really un-needed.


+ "AdobeARMservice" "Adobe Acrobat Updater keeps your Adobe software up to date." "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\arm\1.0\armsvc.exe"

+ "AdobeFlashPlayerUpdateSvc" "This service keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes." "Adobe Systems Incorporated" "c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe"

+ "nvUpdatusService" "NVIDIA Settings Update Manager service, used to check new updates from NVIDIA server." "NVIDIA Corporation" "c:\program files (x86)\nvidia corporation\nvidia update core\daemonu.exe"

Close Autoruns and re-boot.

Spybot is Gone by the way I do not see any trace of it in the autoruns log.

Let me know if there is any difference. :thumbsup:
  • 0

#14
Crabdancerking

Crabdancerking

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Ohhhhhhhhh I see now. Thanks dude! I will get on that. So no need for startups. Well it starts up faster than it used to, haha. :D
  • 0

#15
rockmilk

rockmilk

    Certified monkey.

  • Member
  • PipPipPipPipPip
  • 2,773 posts
:thumbsup:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP