Let's try these steps in order. Check you updates after each one.
Please right-click on your connection icon at the bottom of your screen and open the "Network and Sharing Center." Next, click on your wireless network connection to open the window on the left below. Then click on "Properties" to open the window on the right. Do you have a box checked next to "Client for Microsoft Networks"? Please take a screenshot for me.
Open a command prompt by clicking on the start orb, typing "cmd," then right-clicking on the icon that comes up and selecting "Run as Administrator." At the prompt, type following two lines, pressing enter after each one.
netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log
Now, reboot your computer.
Step 3: Run the System Update Readiness Tool.
Please download the tool here and run it. When done, please navigate to the log located at C:\Windows\Logs\CBS\CheckSUR.log and attach it to your next reply. Please zip it if necessary.