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Windows 7 PC does not recognize video DVD's


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#1
wayneman50

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I have Windows 7.

My PC will not recognize any DVD or DVD+R or DVD-R with video on it (i.e. not a file storage disc).
Examples:
In Media Player, it shows up as "Unknown (E:)", but if I right click on it, "Play" is grayed out.

I tried a DVD+R in my video editing software "VHS to DVD 5.0" by Honestech. I do a search for files. I find the disc drive E, but when I click on it I get a message "Please insert a disc into drive E:", then it ejects the disc.

However, my "PowerDirector" video editing software does see the disc and the files on it.

I wonder if my problem is related to something geeks to go and I did back in May 2012. See http://www.geekstogo...throw-them-out/

SweetTech had me do the following:

"We are going to download a Microsoft FixIt that will disable the AutoPlay feature from being enabled."
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#2
Wolfeymole

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It shouldn't really matter whether Auto Play is enabled or not as you should be able to open the disk, click on "Open with ...." and away you go.

How old is this optical drive Wayne?
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#3
wayneman50

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About 2 years old.
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#4
Wolfeymole

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Mmmm well that's not too bad for age really so I must ask if you've done a lot of burning in the past because as far as I'm concerned the Read and perhaps the Write aspect of the DVD optical lens has failed.

How does the drive perform with CD media?
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#5
wayneman50

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Yes, I do a lot of burning. I just burned a couple DVD's yesterday, and they are fine.

CD's work fine in Media Player.
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#6
wayneman50

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FYI, I got the PC with the Optical Drive directly from HP.
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#7
Wolfeymole

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Can the drive read DVD's via VLC player?

http://www.videolan.org/vlc/index.html
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#8
wayneman50

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It's all working now, and it worked yesterday after our last exchange. I didn't do anything to change it. It wasn't working for several days before that.

This all started because I am trying to do video editing on a DVD+R with .VOB files on it. Only my PowerDirector software accepts VOB files, but after I import the files, they have video but no audio. Do you know what is going on? I realize that this question is probably out of the scope of Geeks To Go.

Thanks.
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#9
Wolfeymole

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From something that appeared to be a faulty optical drive this issue now appears to be software related and having never used Power Director as such I wouldn't know mate.

Perhaps one of the other members may have some knowledge on this aspect.
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