Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

HP Dv7 laptop will not turn on.


  • Please log in to reply

#1
blueeyedbtrfly

blueeyedbtrfly

    New Member

  • Member
  • Pip
  • 7 posts
We have a Hp Dv7 laptop that will not turn on. We push the power button the lights light up fan kicks on for maybe 2 seconds and then go off. We bought a new battery the computer worked until the battery died. We tried a new power cord and it wouldn't charge the battery. The bottom case was broken near the charging port. We read this was a ground so we replaced the bottom case. Still nothing.
  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts
Hello blueeyedbtrfly

We have a Hp Dv7 laptop that will not turn on. We push the power button the lights light up fan kicks on for maybe 2 seconds and then go off.


Can I first of all ask does the whole notebook turn off completely and not just the cooling fan.

Have you checked that the AC adapter port has not come either loose or detached from the MB as this will not only prevent the battery from charging it will also short out the system causing the notebook to shutdown.

http://www.ehow.com/...p-pavilion.html

http://www.insidemyl...laptop-guide-3/
  • 0

#3
blueeyedbtrfly

blueeyedbtrfly

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
The whole system shuts down. We checked the charging port when we switched out the bottom case.
  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts
Before I suggest anything further, so as to avoid duplication can you let us know what if any other checks have been done.
  • 0

#5
blueeyedbtrfly

blueeyedbtrfly

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
We tried New battery, New charging cable, we switched out bottom case.
  • 0

#6
blueeyedbtrfly

blueeyedbtrfly

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
We also tried the troubleshooting tips on hp site of pulling battery trying to power up with just power cord and nothing happens.
  • 0

#7
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

We push the power button the lights light up fan kicks on for maybe 2 seconds and then go off.

Did this also happen when only the battery was fitted or is the behavior restricted to happening only when the AC adapter was connected and switched on.

Has the original battery also been tried with the new AC adapter and vice versa has the new battery been tried with the original AC adapter.

Do the AC adapters have an LED on them that illuminates when they are connected to the wall socket and the power switched on.

If the above checks out as being ok can you remove the memory sticks, reconnect the power and see if there is any change when you press the power on button, the notebook will not boot up obviously but if there is any change such as you hearing error beeps it suggests that your Ram and memory slots are ok, if there is no change it suggests a MB or power supply issue.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP