[roldzapata]

Hi I have a external hard drive toshiba canvio 500Gb and I'm having a problem formatting it. Every time i tried to format it windows will say unable to format. I tried also on the disk management but still no luck.
Can anyone help me out how to fix my hard drive. Thanks and more power...

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Do you get any other message or messages when you right click on the drive to format it ?

[Wolfeymole]

Do you get any other message or messages when you right click on the drive to format it ?

[roldzapata]

No more other message, just windows was unable to complete the format.

[Wolfeymole]

It is my opinion that the external drive is faulty which is the cause of it not formatting so you might as well throw it in the trash.

[roldzapata]

I tried to format it using the XFAT file system and was able to complete the format without any interruptions. However i need it to be in NTFS file system because XP does not recognize it, would you think there is still a chance to use it in NTFS?

[Wolfeymole]

Have a look at this Windows Update for XP.

http://www.microsoft...s.aspx?id=19364

[toddekelly]

if hard drive can't be formatted by system, then there must be physical damage with it. you need to find a professional recovery center to get it repaired