Now I can say that your system is clean. There is nothing to remove. Before I remove my tools can you test your system and let me know results.
Vids cause BSOD - Do I have malware? [Solved]
Started by
Batwulf
, Jan 04 2013 02:31 PM
#31
Posted 14 January 2013 - 12:48 AM
Now I can say that your system is clean. There is nothing to remove. Before I remove my tools can you test your system and let me know results.
#32
Posted 14 January 2013 - 03:28 AM
To test it tonight, I watched my YouTube video playlist. The first 9 songs were just fine. Near the end of the 10th song, BSOD. It's the same message every time: DRIVER_IRQL_NOT_LESS_OR_EQUAL.
Earlier this afternoon, it happened again, though I hadn't been near any video sites all day. I was reading articles on Cracked.com when it happened. I know the site has videos, but I never watch them. I just read the articles.
It's the motherboard, isn't it?
Earlier this afternoon, it happened again, though I hadn't been near any video sites all day. I was reading articles on Cracked.com when it happened. I know the site has videos, but I never watch them. I just read the articles.
It's the motherboard, isn't it?
Edited by Batwulf, 14 January 2013 - 03:28 AM.
#33
Posted 14 January 2013 - 03:44 AM
I really can't say from here but this smells like hardware problem. I can only say that it's not caused by malware. I need to remove my tools from your system now.
Step 1
Please close all running programs and Run OTL
Step 2
We need to clean up your PC from programs we used.
Please start OTL one more time and click CleanUp button. OTL will restart your system at the end.
In case that any of the software we used in this fix still remains on your system please delete it manually (Right click on it and select Delete).
General recommendations
Here are some recommendations you should follow to minimize infection risk in the future:
1. Something to read
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
2. Make Backups of Important Files
Please read this article Home Computer Data Backup.
3. Regularly update your software
To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.
You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
Step 1
Please close all running programs and Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
:Commands
[purity]
[emptytemp]
[resethosts]
[clearallrestorepoints]
[Reboot] - Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
Step 2
We need to clean up your PC from programs we used.
Please start OTL one more time and click CleanUp button. OTL will restart your system at the end.
In case that any of the software we used in this fix still remains on your system please delete it manually (Right click on it and select Delete).
General recommendations
Here are some recommendations you should follow to minimize infection risk in the future:
1. Something to read
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
2. Make Backups of Important Files
Please read this article Home Computer Data Backup.
3. Regularly update your software
To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.
You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
#34
Posted 18 January 2013 - 12:24 AM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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